5.0
一般
基于 6 条评论
清洁度

6.6

服务和设施

5.0

旅行者评论 Hotel Mercury

每页评论数
20
40
热门评论
Mohamed
2.0
/10
评论于 21几周前

Hotels.com verified review

Disappointing Stay – Not Worth the Money Unfortunately, my stay at this hotel was extremely disappointing and far below expectations. From the moment I arrived, there were multiple issues that made the experience stressful rather than enjoyable. The room was not properly cleaned, with noticeable hygiene issues that made me uncomfortable. Basic amenities were either missing or not working properly, and the overall condition of the hotel felt neglected and poorly maintained. Customer service was equally disappointing. Staff were unhelpful and seemed uninterested in resolving concerns when they were raised. Communication was poor, and it felt like guest comfort was not a priority. Noise levels were also a major problem, making it difficult to rest, and the overall atmosphere did not feel welcoming or professional. For the price paid, I expected much better standards. I would strongly advise future travellers to read recent reviews carefully, ask detailed questions before booking, and consider alternative hotels nearby. A hotel can make or break your trip—and unfortunately, this one made it much harder to enjoy. I hope management takes guest feedback seriously and makes significant improvements.
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Harold
icon-商务和休闲
商务和休闲
6.0
/10
评论于 109几周前

Expedia Group verified review

Location impressive. Easy access to transport. Lively atmosphere and wonderfully for sports fans.
Martin Bernhard
icon-休闲 家庭
休闲 家庭
6.0
/10
评论于 114几周前

Expedia Group verified review

There was no toilet Seat, you couldnt close the window so the room was Full of dirt from the construction site next to the Hotel
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每页评论数
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40