Best Western Plus The Tudor-Box Hill

在住宅區. 不方便. 沒有餐廳服務. 只應歸屬2-3星旅館

地點方便,附近不遠有購物中心,超市,可選購新鮮食物回住宿處慢慢享用,又可到附近旅遊公司參加一天觀光團,價格商宜,亦可乘搭鐵路到其他地方及機場離境

This was my 3rd time choosing the Tudor. I stayed 9 nights at the Tudor. There was no house keeping service. On the 7th day, I contacted the reception and asked about the house keeping service. I was told that there is no house keeping service for staying less than 10 nights. And she asked me to extend my stay. However the house keeper did came and knocked on my door on the 8th day. I did not require her to clean the apartment, because I am going to check out soon. And the apartment room (#209) had only one telephone set. It's a rechargeable line free phone. But the battery of the handset is old and did not store much power. After the handset was lifted up from the set, the battery power lasted only a short time. It is annoying when I rang the passport office and required a long on hold time. It was not useable.

Nice place to stay

Convenient location near Boxhill, but the quality and service of the hotel is an disappointment.

房間整潔地方寬敞，夜晚寧靜。我們住的有廚房所有用具齊全好方便。第一日洗衣機壞了要等兩天更換還可以，不過這裡和亞洲酒店不同並不容易來收拾房間，入住前要查詢。

5 star price. 1 star experience .

Good

lovely staff, great location and nice clean rooms, quiet, easy parking, will stay again.

Clean, quiet, a hidden gem

The property was in a good state on arrival and was nice and clean. Only issue was that we had trouble sleeping at night. There was a noise similar to a piece of tin hitting something when there was wind and rain.

Staff were helpful

Terrible. Staff are rude and have kept my money for a booking which needed to be changed. Never again!

I have stayed at this motel several times, purley because of its location.Recently, I accidently booked the wrong dates for an upcoming stay. (I entered the wrong month for a three day stay.) When I tried to change the booking, I was told there is nothing they can do about it, no changes are allowed, too bad. I'll never book this motel again. From previous stays, it's way below average, staff are inconsiderate and the room service is non-existant. There are better options on Box Hill.

Stay was OK..

Service épouvantable, j'ai fait une recherche claire et spécifique pour avoir un hébergement a coté de la station de métro Montmorency a Laval, Quebec. Cet hôtel est sorti dans les choix, indiquant a 11.9km de la station de métro ( j'ai les photo a l'appuie avec l'heure et la date et on y voit ma recherche en plus.) Je ne connais pas Laval, moi Box Hill, ca pouvait être un quartier a Laval , comme Ste rose ou Fabreville.. j'ai contacté expédia 5 min après ma réservation pour cancellé, j'ai vue après coup que c'était en Australie, ( littéralement 3 min après, et ca pris 3 min parler a un agent en ligne chez expédia. et ni l'hôtel, ni expédia n'a voulu me rembourser ou juste cancellé 5 min après. . J'ai pris la peine de mettre l'endroit exact ou je voulais aller a Laval, pourquoi mettre cet hôtel au travers sérieusement, je ne comprends pas. j'étais sur mon cellulaire, je devais faire rapidement a cause du réseau internet peu fiable dans le parc des Laurentides.. Je suis outré de ne pas pouvoir cancellé 5 min après une réservation. Plus jamais je vais réservé sur expédia. je trouve que c'est du vol, mettre un mauvais hôtel en Australie a un excellent prix dans une recherche spécifique a Laval, Montreal et ne pas rembourser, c'est du vol. Vraiment déçu. Je vous aurais mise aucune étoile tant qu'a moi, 1 étoile est déjà beaucoup trop.

The room we had last night was very disappointing. There was a dead cockroach on the lounge blind and the blind in the bedroom was broken. No cushions on the couch which made it very uncomfortable. The fridge was leaking and it is lucky we didn’t slip on the pool of water it left on the kitchen floor. Wine glasses and cutlery didn’t match. There was no ice tray in the freezer. I have stayed in the apartments many times and have had a great experience each time until last night. I have recommended these apartments to many friends over the years but will not be recommending them anymore. This is such a shame. I have another booking next month so hopefully the room I get will be much better. If not, it will be my last stay there.

Nice and quiet

Accommodation is old and tired. Room was cold and aircon did not work properly. Could only plug in 1 electric blanket on queen bed, as other plug behind a fixed piece of furniture. Restaurant was closed for the weekend, which should’ve been notified at time of booking.

Not recommended for family