Europe Hotel

酒店
8.0
/10
非常好
326个评论

客人对住宿的评价

John
10.0
/ 10
The rooms were nice and the breakfasts were great. Staff was very friendly and helpful when needed. I would definitely stay here again.
查看翻譯
Claudia
10.0
/ 10
Leider wird in der Bar und dem Restaurant geraucht, was mehr als störend ist. Ab 22.00 bekommt man in der Bar nichts mehr zu trinken! Und das in einem 5 Stern Hotel!
查看翻譯
Joe
10.0
/ 10
Lovely hotel. The Viennese cafe is beautiful. The cafe and the bar are really good value for money, not the usual hiked up hotel prices. The corridors have a nice decor and the rooms are nice. I had a great view overlooking the garden and the Gazi Husrev-beg Mosque which was lit up nicely at night. Rooms have an extra bit of security when you go out - you get a standard key lock as well as digital card entry.
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在該地區
查看地圖
Vladislava Skarica 5, Stari Grad Sarajevo, Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina, 71000

主要設施

查看更多
游泳池
餐厅
24 小时前台
WiFi
电梯
Europe Hotel is a hotel is located at Stari Grad, Sarajevo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Europe Hotel周圍有什麼

Vladislava Skarica 5, Stari Grad Sarajevo, Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina, 71000
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其他 Europe Hotel
其他 2 Europe Hotel

了解更多關於Europe Hotel

Location


Europe Hotel is a hotel is located at Stari Grad, Sarajevo.

About Europe Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Europe Hotel exclusively for you.

Get precious and unforgettable moment during your stay at Europe Hotel.

Europe Hotel所有設施

其他 Europe Hotel
其他

飯店服務

  • 洗衣服務
  • 旅遊服務
  • 多語言服務人員
  • 快速入住
  • 行李寄存
  • 快速退房
  • 24 小時前台接待
  • 服務台

要做的事情

  • 熱水浴缸
  • 室內泳池
  • 溫泉
  • 花園
  • 三溫暖
  • 蒸氣室

一般的

  • 吸煙區
  • 屋頂露台
  • 停車處
  • 宴會
  • 停車場(另收費)
  • 陽台

公共設施

  • 其他
  • 大堂咖啡/茶服務
  • 電梯
  • 餐廳
  • 保險箱

商務設施

  • 會議設施
  • 商務中心
  • 電腦工作站

附近設施

  • 紀念品商店
  • 美髮沙龍
  • 自動櫃員機/銀行服務

食物和飲料

  • 酒吧
  • 小吃店

運輸

  • 購物中心接駁車(另收費)
  • 區域班車(收費)

連接性

  • 局域網互聯網
  • 免費 WiFi

接駁車服務

  • 機場接送(收費)

體育和娛樂

  • 健身中心

Europe Hotel住宿政策及一般資訊

重要提示
  • Airport shuttle fee: EUR 20.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 20.50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

入住/退房時間

入住:
從 14:00
退房
前 11:00
酒店政策尚未公佈。

一般資訊

熱門設施
游泳池, 餐厅, 24 小时前台, WiFi, 电梯
入住/退房時間
从 14:00 - 到 11:00
Europe Hotel的可用房間
160
在Europe Hotel的樓層數
7
另一設施在Europe Hotel
洗衣服務, 旅遊服務, 多語言服務人員, 快速入住, 行李寄存

Europe Hotel常見問題

在Europe Hotel有哪些可用設施?
這裡有頂級設施Europe Hotel例如游泳池, 餐厅, 24 小时前台, WiFi, 电梯 .(有些可能需要額外收費)
正常入住和退房時間是Europe Hotel?
在Europe Hotel的標準入住時間從從 14:00開始最晚退房時間為前 11:00
What is the star rating of Europe Hotel?
Europe Hotel is a 5.0-star hotel.
How many floors does Europe Hotel have?
Europe Hotel has 7 floors.
How many rooms are available at Europe Hotel?
Europe Hotel has 160 rooms in total.
看全部

更多其他客人的評論Europe Hotel

8.0
非常好
來自 326 則評論
清洁度

8.2

客房舒适度

8.0

地点

9.8

服务和设施

8.0

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Europe Hotel

每頁評論數
20
40
热门评论
Meliha
8.0
/10
17 幾週前評論

Expedia Group verified review

Ist in Ordnung
Phyllis
6.0
/10
28 幾週前評論

Hotels.com verified review

This should not be a 5 star hotel! I’ve stayed in better 3 star. Dated decor that is shabby and in need of upgrades and maintenance. A door that stuck on the carpet. Wonky wardrobe doors, spider webs, heavily worn carpet, a sharp lip to enter the bathroom. This star rating needs to change. The spa was unmanned. No towels and only the sauna on - the steam room didn’t look like it had been on for weeks.
閱讀更多
John
icon-休闲 家庭
休闲 家庭
10.0
/10
51 幾週前評論

Expedia Group verified review

The rooms were nice and the breakfasts were great. Staff was very friendly and helpful when needed. I would definitely stay here again.
Jovan
10.0
/10
54 幾週前評論

Expedia Group verified review

Hospitality, downtown is nice and the restorants are fine.
Verified traveler
icon-商业
商业
6.0
/10
58 幾週前評論

Hotels.com verified review

I checked in and nobody said anything about the A/C being broken. Room was hot. I was told to just open windows. My room was above a bar across the street. I had to use ear plugs and could still hear the bar late into the night. They didn't have separate sheets, just a comforter/duvet. I had to take the sheet off that due to the heat.
閱讀更多
Verified traveler
6.0
/10
60 幾週前評論

Hotels.com verified review

Definitely not up to our expectations. Hotel Europe is rated as being 5 star, however the service and breakfast was mediocre. The heating was not working in our room and couldn’t be fixed. We booked for 2 adults, yet were only provided one teabag and one sachet of coffee daily. The only positive aspect is the location which is excellent.
閱讀更多
Dusan
icon-休闲 家庭
休闲 家庭
10.0
/10
60 幾週前評論

Expedia Group verified review

Charm of old design and paintings on the walls. Staff was excellent too.
Arjan
icon-商业
商业
8.0
/10
61 幾週前評論

Hotels.com verified review

Hotel is a bit dated and rooms are very warm...but clean and good people.....size of the rooms is enormous!
Claudia
10.0
/10
62 幾週前評論

Expedia Group verified review

Leider wird in der Bar und dem Restaurant geraucht, was mehr als störend ist. Ab 22.00 bekommt man in der Bar nichts mehr zu trinken! Und das in einem 5 Stern Hotel!
Lejla
6.0
/10
62 幾週前評論

Expedia Group verified review

Not what I expected. First room had no electricity. They moved us to another room. It had electricity but the shower was not working. There was a tub available as well, but not everyone can climb over the tall tub. Once we checked out we were told parking was extra . That was disappointing. Breakfast is included and it was 10 out of 10 ! Staff is friendly . Rooms are nice size . Overall its an old hotel, it could be improved with remodeling.
閱讀更多
Joe
10.0
/10
66 幾週前評論

Hotels.com verified review

Lovely hotel. The Viennese cafe is beautiful. The cafe and the bar are really good value for money, not the usual hiked up hotel prices. The corridors have a nice decor and the rooms are nice. I had a great view overlooking the garden and the Gazi Husrev-beg Mosque which was lit up nicely at night. Rooms have an extra bit of security when you go out - you get a standard key lock as well as digital card entry.
閱讀更多
Jasmina
icon-休闲
休闲
10.0
/10
66 幾週前評論

Expedia Group verified review

It's very convenient location, walkable and safe.
Radovan
6.0
/10
69 幾週前評論

Expedia Group verified review

The part I didnt like us that I called and ask if spa is in the price before booking room. When I arrived I asked about spa I was told I have to pay for spa. I thought it was misunderstanding i went to spa and ask if it is included if it is ok to go. The man said its ok but need to turn out sauna. Sauna didnt get warmed up and I had to leave. Before leaving he charged me for Sauna. Otherwise all was great
閱讀更多
Philipp
4.0
/10
70 幾週前評論

Hotels.com verified review

Das Hotel Europe in Sarajevo war einst eine der besten Adressen der Stadt, eine wahre Perle, die für ihren exzellenten Service und ihr luxuriöses Ambiente bekannt war. Leider hat das Haus seitdem deutlich nachgelassen. Es wurden schon seit längerer Zeit keine Investitionen mehr getätigt, was sich deutlich im Zustand des Hotels zeigt. Abgenutzte Möbel, fleckige Teppiche und veraltete Einrichtungen dominieren das Bild. Das Personal selbst ist größtenteils bemüht und freundlich, jedoch kann es die gravierenden Schwächen des Managements nicht ausgleichen. Einziger Lichtblick und Grund für den Aufenthalt im Hotel Europe war die hoteleigene Parkgarage. Sie bietet eine bequeme Parkmöglichkeit in der Innenstadt. Dies allein rechtfertigt jedoch nicht die vielen Kompromisse, die man als Gast in Kauf nehmen muss.
閱讀更多
medina
icon-商务和休闲 亲子同住
商务和休闲 亲子同住
2.0
/10
71 幾週前評論

Expedia Group verified review

Hair dryer didn’t work. No conditioner. Can’t control a/c in room. No iron (yes, they do have the service, but what about if I don’t want the service or I’m in rush??). Not clean for 4-5 star hotel & that price in Bosnia!! Garage too small - sometimes no place to park. Very dirty going through hallway to garage!! Very dirty in garage!
閱讀更多
Maziad
icon-商业
商业
6.0
/10
71 幾週前評論

Expedia Group verified review

Excellent location
Julia
icon-休闲 双人入住
休闲 双人入住
6.0
/10
72 幾週前評論

Expedia Group verified review

This hotel seems to be too big and unwieldy for the management to cope with. We were mystified by how it managed to rate 5 stars, unless this is just a tick-box scheme which is completed by the hotel itself. Our first stay there, earlier in the month was dire (and we have reviewed it as such). Our second stay (which, to be honest we regretted having booked) was a bit better – the hotel seemed to have got itself together, and our room was ready for us, the staff were no longer ignoring or glaring or shouting at the guests. It was surprising that the safe in the room was too small for a laptop computer and there was, apparently, no other form of safekeeping for valuables in a hotel of this supposed stature. And the tea/coffee making facility in the room still consisted of one sachet of Nescafé instant coffee and one Hibiscus teabag. Altogether, the Hotel Europe was quite a strange experience, which didn't do justice to the beautiful, interesting and otherwise welcoming town of Sarajevo, which has done so much to recover from its painful history.
閱讀更多
Julia
icon-休闲 双人入住
休闲 双人入住
2.0
/10
72 幾週前評論

Expedia Group verified review

This visit to the Europe hotel was chaotic, unwelcoming and hostile to the guests. We were not given a room with a double bed, as we had requested, and were then moved to a room where the electricity was not working, and nor was the air conditioning. The shower mechanism was incomprehensible, the tea/coffee-making facility consisted of one sachet of nescafe and one herbal teabag. A lot of guests were complaining about the air-conditioning and we heard a receptionist shouting at them, rather than solving the problem. We were sitting in the bar on our first night, and the lights were suddenly turned off and the staff all walked out without a word to us. When we sent an email about all this to the hotel group manager, as we had been advised by one of the receptionists, the manager told all the staff off, and sent a bottle of wine to our room as compensation. We had no way to open it so reception sent someone to do that, and he seemed to expect a tip for his services – he clearly hadn't been told that this was our meagre compensation for all the bad things that had happened. The manager did not reply to us, or apologise or wish us a good stay.
閱讀更多
Martine
icon-朋友和家人
朋友和家人
10.0
/10
72 幾週前評論

Hotels.com verified review

Perfekt beliggenhed. Mega sødt personale alle steder. Både reception og baren. Ligger lige ved den gamle by. Så man kunne komme nemt rundt. P plads i p kælder. Værelset var lidt mørkt, da vinduet var meget lille. Men ellers god plads og ren. Morgenmaden. Det ville hjælpe hvis brødrister stod sammen med brødet og ikke bag frugten. Jeres peber og salt skal aftørres.
閱讀更多
Aljosa
icon-休闲
休闲
10.0
/10
72 幾週前評論

Expedia Group verified review

Really good value, location and very friendly service.
每頁評論數
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8.0
非常好
來自 326 則評論
清洁度

8.2

客房舒适度

8.0

地点

9.8

服务和设施

8.0

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Europe Hotel

每頁評論數
20
40
热门评论
Meliha
8.0
/10
17 幾週前評論

Expedia Group verified review

Ist in Ordnung
Phyllis
6.0
/10
28 幾週前評論

Hotels.com verified review

This should not be a 5 star hotel! I’ve stayed in better 3 star. Dated decor that is shabby and in need of upgrades and maintenance. A door that stuck on the carpet. Wonky wardrobe doors, spider webs, heavily worn carpet, a sharp lip to enter the bathroom. This star rating needs to change. The spa was unmanned. No towels and only the sauna on - the steam room didn’t look like it had been on for weeks.
閱讀更多
John
icon-休闲 家庭
休闲 家庭
10.0
/10
51 幾週前評論

Expedia Group verified review

The rooms were nice and the breakfasts were great. Staff was very friendly and helpful when needed. I would definitely stay here again.
Jovan
10.0
/10
54 幾週前評論

Expedia Group verified review

Hospitality, downtown is nice and the restorants are fine.
Verified traveler
icon-商业
商业
6.0
/10
58 幾週前評論

Hotels.com verified review

I checked in and nobody said anything about the A/C being broken. Room was hot. I was told to just open windows. My room was above a bar across the street. I had to use ear plugs and could still hear the bar late into the night. They didn't have separate sheets, just a comforter/duvet. I had to take the sheet off that due to the heat.
閱讀更多
Verified traveler
6.0
/10
60 幾週前評論

Hotels.com verified review

Definitely not up to our expectations. Hotel Europe is rated as being 5 star, however the service and breakfast was mediocre. The heating was not working in our room and couldn’t be fixed. We booked for 2 adults, yet were only provided one teabag and one sachet of coffee daily. The only positive aspect is the location which is excellent.
閱讀更多
Dusan
icon-休闲 家庭
休闲 家庭
10.0
/10
60 幾週前評論

Expedia Group verified review

Charm of old design and paintings on the walls. Staff was excellent too.
Arjan
icon-商业
商业
8.0
/10
61 幾週前評論

Hotels.com verified review

Hotel is a bit dated and rooms are very warm...but clean and good people.....size of the rooms is enormous!
Claudia
10.0
/10
62 幾週前評論

Expedia Group verified review

Leider wird in der Bar und dem Restaurant geraucht, was mehr als störend ist. Ab 22.00 bekommt man in der Bar nichts mehr zu trinken! Und das in einem 5 Stern Hotel!
Lejla
6.0
/10
62 幾週前評論

Expedia Group verified review

Not what I expected. First room had no electricity. They moved us to another room. It had electricity but the shower was not working. There was a tub available as well, but not everyone can climb over the tall tub. Once we checked out we were told parking was extra . That was disappointing. Breakfast is included and it was 10 out of 10 ! Staff is friendly . Rooms are nice size . Overall its an old hotel, it could be improved with remodeling.
閱讀更多
Joe
10.0
/10
66 幾週前評論

Hotels.com verified review

Lovely hotel. The Viennese cafe is beautiful. The cafe and the bar are really good value for money, not the usual hiked up hotel prices. The corridors have a nice decor and the rooms are nice. I had a great view overlooking the garden and the Gazi Husrev-beg Mosque which was lit up nicely at night. Rooms have an extra bit of security when you go out - you get a standard key lock as well as digital card entry.
閱讀更多
Jasmina
icon-休闲
休闲
10.0
/10
66 幾週前評論

Expedia Group verified review

It's very convenient location, walkable and safe.
Radovan
6.0
/10
69 幾週前評論

Expedia Group verified review

The part I didnt like us that I called and ask if spa is in the price before booking room. When I arrived I asked about spa I was told I have to pay for spa. I thought it was misunderstanding i went to spa and ask if it is included if it is ok to go. The man said its ok but need to turn out sauna. Sauna didnt get warmed up and I had to leave. Before leaving he charged me for Sauna. Otherwise all was great
閱讀更多
Philipp
4.0
/10
70 幾週前評論

Hotels.com verified review

Das Hotel Europe in Sarajevo war einst eine der besten Adressen der Stadt, eine wahre Perle, die für ihren exzellenten Service und ihr luxuriöses Ambiente bekannt war. Leider hat das Haus seitdem deutlich nachgelassen. Es wurden schon seit längerer Zeit keine Investitionen mehr getätigt, was sich deutlich im Zustand des Hotels zeigt. Abgenutzte Möbel, fleckige Teppiche und veraltete Einrichtungen dominieren das Bild. Das Personal selbst ist größtenteils bemüht und freundlich, jedoch kann es die gravierenden Schwächen des Managements nicht ausgleichen. Einziger Lichtblick und Grund für den Aufenthalt im Hotel Europe war die hoteleigene Parkgarage. Sie bietet eine bequeme Parkmöglichkeit in der Innenstadt. Dies allein rechtfertigt jedoch nicht die vielen Kompromisse, die man als Gast in Kauf nehmen muss.
閱讀更多
medina
icon-商务和休闲 亲子同住
商务和休闲 亲子同住
2.0
/10
71 幾週前評論

Expedia Group verified review

Hair dryer didn’t work. No conditioner. Can’t control a/c in room. No iron (yes, they do have the service, but what about if I don’t want the service or I’m in rush??). Not clean for 4-5 star hotel & that price in Bosnia!! Garage too small - sometimes no place to park. Very dirty going through hallway to garage!! Very dirty in garage!
閱讀更多
Maziad
icon-商业
商业
6.0
/10
71 幾週前評論

Expedia Group verified review

Excellent location
Julia
icon-休闲 双人入住
休闲 双人入住
6.0
/10
72 幾週前評論

Expedia Group verified review

This hotel seems to be too big and unwieldy for the management to cope with. We were mystified by how it managed to rate 5 stars, unless this is just a tick-box scheme which is completed by the hotel itself. Our first stay there, earlier in the month was dire (and we have reviewed it as such). Our second stay (which, to be honest we regretted having booked) was a bit better – the hotel seemed to have got itself together, and our room was ready for us, the staff were no longer ignoring or glaring or shouting at the guests. It was surprising that the safe in the room was too small for a laptop computer and there was, apparently, no other form of safekeeping for valuables in a hotel of this supposed stature. And the tea/coffee making facility in the room still consisted of one sachet of Nescafé instant coffee and one Hibiscus teabag. Altogether, the Hotel Europe was quite a strange experience, which didn't do justice to the beautiful, interesting and otherwise welcoming town of Sarajevo, which has done so much to recover from its painful history.
閱讀更多
Julia
icon-休闲 双人入住
休闲 双人入住
2.0
/10
72 幾週前評論

Expedia Group verified review

This visit to the Europe hotel was chaotic, unwelcoming and hostile to the guests. We were not given a room with a double bed, as we had requested, and were then moved to a room where the electricity was not working, and nor was the air conditioning. The shower mechanism was incomprehensible, the tea/coffee-making facility consisted of one sachet of nescafe and one herbal teabag. A lot of guests were complaining about the air-conditioning and we heard a receptionist shouting at them, rather than solving the problem. We were sitting in the bar on our first night, and the lights were suddenly turned off and the staff all walked out without a word to us. When we sent an email about all this to the hotel group manager, as we had been advised by one of the receptionists, the manager told all the staff off, and sent a bottle of wine to our room as compensation. We had no way to open it so reception sent someone to do that, and he seemed to expect a tip for his services – he clearly hadn't been told that this was our meagre compensation for all the bad things that had happened. The manager did not reply to us, or apologise or wish us a good stay.
閱讀更多
Martine
icon-朋友和家人
朋友和家人
10.0
/10
72 幾週前評論

Hotels.com verified review

Perfekt beliggenhed. Mega sødt personale alle steder. Både reception og baren. Ligger lige ved den gamle by. Så man kunne komme nemt rundt. P plads i p kælder. Værelset var lidt mørkt, da vinduet var meget lille. Men ellers god plads og ren. Morgenmaden. Det ville hjælpe hvis brødrister stod sammen med brødet og ikke bag frugten. Jeres peber og salt skal aftørres.
閱讀更多
Aljosa
icon-休闲
休闲
10.0
/10
72 幾週前評論

Expedia Group verified review

Really good value, location and very friendly service.
每頁評論數
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40