InterContinental Hotels SHANGHAI HARBOUR CITY, an IHG Hotel

临湖阳台房很舒服，酒店里周边环境不错，可以环湖走走。

酒店内餐厅很一般，上菜速度慢。

Checkin时，前台的服务生说给我们一间房免费升级，我们还很高兴，进入房间才发现，我们的房间对着酒店餐厅厨房的排放口，噪音响的就如同飞机发动机的声音，很响很吵，请前台换了一间噪音大的房间，结果给我们换到酒店正门停车场那里，来来往往的车很多，有噪音有废气，再请她换了一间，结果那个房间热水要打开水龙头等上15-20分钟，才有热水，我老公那天晚上洗了一个冷水澡，等他洗完了，热水才来，这是我们入住上海20多家4-5星级酒店，最差的一次体验，不过后来与前台主管人员说了，他态度很好，愿意再给我们换房，我们不想再折腾了。 总之，是一次不太愉快的入住体验。

可以租双人或多人自行车带小孩在附近游玩，只是指示牌不够明晰，容易进死路且掉头不方便！

Super nice serve. Well and settle the room condition and my request very well. Clean convenient room. Nice room serve food. However there are slightly old on minor stuff, like smoothness of the slide door, bathtub is a bit leak. Overall is good.

这次带小朋友入住很开心。酒店提供出租自行车环湖游，附近饭店也不错。下次还会选择这家酒店。

春节期间全家去的，酒店外观设计不错，滴水湖风景也相对宜人，可惜地段太偏，周边实在是没有什么好去处。房间挺大的，浴室也相当宽敞，但酒店的服务总觉得不是很到位，也许节日期间要打些折扣吧。下次应该不会再去了（主要还是太偏的缘故）。

西餐服务有待改进，并且餐厅最好处于有景观的地方。

VERY PERFECT, NICE VIEW AND ENVIORMENT! LOVE IT!

五一小长假去的，午饭排队一小时，早饭也排队。

因为女儿考试，临时住了一下，环境很好

I spent almost 3 hours to process the check in procedure and I got my key around 5:30 PM which is terrible.

位置已经很偏了，周边没有太多选择吃饭的地方，一般这种位置应该是度假酒店类型，可是酒店连室内的儿童乐园也没有，游泳池的温度不到26，也没有儿童泳池，标房和大床房的房间太小，市中心的很多5星的房间都比这个大，总体性价比不高

タクシーで行かないといけないホテルですが、とても素晴らしいホテルでした。 周りにお店があれば、夜着いても買いに行けるかなと？ でも入り口からロビーまで遠いので、ロビーにお店があると良いですね

Can't turn off the ceiling light.

食事がほぼ中華で子供があまり食べれなかった。バリエーションを増やしたらいいと思う。客室は綺麗だが、虫がいた。

Everything is perfect. Love the room that’s overlooking the Dishui Lake and the outdoor pool. Early in the morning, feel free to walk around the vicinity and enjoy the scenery and the fresh air.

Wifi가 너무 느리고 연결 상태가 좋지않았습니다 상하이 시내와 너무 멀어서 시내 관광하기에는 부적절한 위치 입니다

I have to say my stay at the Crowne Plaza Shanghai Harbor City was subpar. Unfortunately what could have been a great experience was taken away by the low quality and minimal choice of food, bad employee service, nickel-and-diming on hotel services, suspicious vending machines not working forcing you to their high price of drinks (both non alcoholic and alcoholic), bad and smelly A/C. It feels like an old hotel with that dingy smell just handing on by most likely government funding. The architecture is wonderful and the grounds and lake are great. Unfortunately for them there are 100s of other hotels to stay in Shanghai many for the same or better price that are much better than this. It's an hour from the Pudong airport in the opposite direction making this facility around 2 hours away from Shanghai. (FYI you can get to downtown Shanghai in ~7 minutes using their MagLev train from the Pudong airport). My main reason for staying at this facility was for business which was in that area. And there are very few hotels around there. The surrounding area is still being developed so don't expect to find much of anything but a few local restaurants.

Hotel is what you would expect for a four star. Room is a bid dated but clean. Not many guests staying at this hotel mainly due to local area still under heavy development. Designed mainly as a vacation resort. Service needs to be improved. For example, there are many servers in the restaurant (Chinese style), but most of them just stand around. They should take away finished dishes on our table. Also, two of the hotel staff members in their uniform sat down and starting eating next to us. I honestly don't know if this is appropriate. But in all my experiences stay in a hotel (4 star and above), this was the first time. It felt awkward.