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Hersonissos Palace - All Inclusive

其他
7.2
/10
好
22个评论

客人对住宿的评价

Dainora
10.0
/ 10
Excellent hotel: good location - 3 min walk to the sea and 10 min walk to the center on foot distance, a little further from the noise of night bars. Good food - we had AI - food was plentiful and varied, 10-24 hours delicious cocktails and local alcoholic drinks at pool Bar and seaside Know Bar are included. There is also a sunbeds next to the Know bar, but they are over the road further from the seafront and it is very, very hot to be there. Sunbeds on the beach are paid 10-12 eur per day for 2 sunbeds and an umbrella. However, the beach is sandy and it is great to lie on the sand as anyone wants. The sea is very rocky, the rocks are huge and sharp, so swimming shoes are required. Without shoes, unfortunately, I hurt my foot badly 😪 We had spacious Suites room with large 2 balconies. Room were cleaned and towels changed daily. The air conditioner worked great. The room had 2 small fridges, 2 kettles, 2 large TVs with Netflix. Wifi worked well in the room. The car can be parked in the hotel parking, no need to book in advance. The service staff is especially pleasant and helpful. We will definitely come back. A couple of little things that Hotel could be improved - set up the belong sunbeds right on the beach and fix the unpleasant smell from the bathroom sink.
查看翻譯
FABRICE
10.0
/ 10
Hôtel très bien, les chambres sont rénovées et propre, le wi-fi fonctionne correctement. Les repas sont riches, variés et de bonne qualité. De nombreux commerces, Bar et restaurants sont à proximité. Nous avons apprécié le séjour.
查看翻譯
Mattia
10.0
/ 10
Gran bell'hotel vicino alla spiaggia, con la formula All Inclusive, si vive un experience totalmente rilassante. Ultra consigliato, qualunque sia il motivo della visita a Creta.
查看翻譯
在該地區
查看地圖
Dedalou 10 Street, Chersonisos, Nomós Irakleíou, Crete, Greece, 70014

主要設施

查看更多
餐厅
游泳池
24 小时前台
WiFi
电梯
Staying at Hersonissos Palace - All Inclusive is a good choice when you are visiting Chersonisos. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hersonissos Palace - All Inclusive周圍有什麼

Dedalou 10 Street, Chersonisos, Nomós Irakleíou, Crete, Greece, 70014
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其他 Hersonissos Palace - All Inclusive
其他 2 Hersonissos Palace - All Inclusive

了解更多關於Hersonissos Palace - All Inclusive

Location


Staying at Hersonissos Palace - All Inclusive is a good choice when you are visiting Chersonisos.

About Hersonissos Palace - All Inclusive

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The accommodation’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hersonissos Palace - All Inclusive exclusively for you.

Get precious and unforgettable moment during your stay at Hersonissos Palace - All Inclusive.

Hersonissos Palace - All Inclusive所有設施

其他 Hersonissos Palace - All Inclusive
其他

要做的事情

  • 沙灘傘
  • 室外游泳池
  • 室內泳池
  • 花園
  • 三溫暖
  • 蒸氣室
  • 泳池日光躺椅

公共設施

  • 其他
  • 餐廳
  • 保險箱
  • 咖啡廳
  • 大堂咖啡/茶服務
  • 電梯

食物和飲料

  • 酒吧
  • 池畔酒吧
  • 早餐
  • 小吃店

一般的

  • 宴會
  • 吸煙區
  • 停車處
  • 陽台

飯店服務

  • 洗衣服務
  • 行李寄存
  • 24 小時前台接待
  • 服務台

體育和娛樂

  • 室外網球場
  • 檯球
  • 健身中心
  • 網球場

商務設施

  • 會議設施
  • 商務中心

連接性

  • 免費 WiFi

客房內設施

  • 電視

Hersonissos Palace - All Inclusive住宿政策及一般資訊

重要提示
計劃在入住時間以外入住（例如清晨或深夜）？您可以直接與住宿安排！
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

入住/退房時間

入住：
14:00 - 04:00
退房
前 12:00
酒店政策尚未公佈。

一般資訊

熱門設施
餐厅, 游泳池, 24 小时前台, WiFi, 电梯
入住/退房時間
从 14:00 - 04:00 - 到 12:00
早餐供應狀況
是的，酒店有提供早餐的房間
Hersonissos Palace - All Inclusive的可用房間
199
在Hersonissos Palace - All Inclusive的樓層數
4
另一設施在Hersonissos Palace - All Inclusive
沙灘傘, 室外游泳池, 室內泳池, 花園, 三溫暖

Hersonissos Palace - All Inclusive常見問題

在Hersonissos Palace - All Inclusive有哪些可用設施？
這裡有頂級設施Hersonissos Palace - All Inclusive例如餐厅, 游泳池, 24 小时前台, WiFi, 电梯 .（有些可能需要額外收費）
正常入住和退房時間是Hersonissos Palace - All Inclusive？
在Hersonissos Palace - All Inclusive的標準入住時間從14:00 - 04:00開始最晚退房時間為前 12:00
Hersonissos Palace - All Inclusive提供早餐嗎？
是的，Hersonissos Palace - All Inclusive提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。
What is the star rating of Hersonissos Palace - All Inclusive?
Hersonissos Palace - All Inclusive is a 5.0-star hotel.
How many floors does Hersonissos Palace - All Inclusive have?
Hersonissos Palace - All Inclusive has 4 floors.
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更多其他客人的評論Hersonissos Palace - All Inclusive

整體評分與評論 Hersonissos Palace - All Inclusive

其他来源 (22)
7.2
好
來自 22 則評論
清洁度

8.0

客房舒适度

7.6

服务和设施

7.8

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Hersonissos Palace - All Inclusive

每頁評論數
20
40
热门评论
Daniela Elena
icon-休闲 亲子同住
休闲 亲子同住
10.0
/10
16 幾週前評論

Expedia Group verified review

The staff was very nice and friendly!
renzo
6.0
/10
18 幾週前評論

Expedia Group verified review

Goed en net hotel
Dainora
icon-朋友和家人
朋友和家人
10.0
/10
18 幾週前評論

Hotels.com verified review

Excellent hotel: good location - 3 min walk to the sea and 10 min walk to the center on foot distance, a little further from the noise of night bars. Good food - we had AI - food was plentiful and varied, 10-24 hours delicious cocktails and local alcoholic drinks at pool Bar and seaside Know Bar are included. There is also a sunbeds next to the Know bar, but they are over the road further from the seafront and it is very, very hot to be there. Sunbeds on the beach are paid 10-12 eur per day for 2 sunbeds and an umbrella. However, the beach is sandy and it is great to lie on the sand as anyone wants. The sea is very rocky, the rocks are huge and sharp, so swimming shoes are required. Without shoes, unfortunately, I hurt my foot badly 😪 We had spacious Suites room with large 2 balconies. Room were cleaned and towels changed daily. The air conditioner worked great. The room had 2 small fridges, 2 kettles, 2 large TVs with Netflix. Wifi worked well in the room. The car can be parked in the hotel parking, no need to book in advance. The service staff is especially pleasant and helpful. We will definitely come back. A couple of little things that Hotel could be improved - set up the belong sunbeds right on the beach and fix the unpleasant smell from the bathroom sink.
閱讀更多
FABRICE
icon-休闲 双人入住
休闲 双人入住
10.0
/10
31 幾週前評論

Expedia Group verified review

Hôtel très bien, les chambres sont rénovées et propre, le wi-fi fonctionne correctement. Les repas sont riches, variés et de bonne qualité. De nombreux commerces, Bar et restaurants sont à proximité. Nous avons apprécié le séjour.
Vanessa
icon-休闲 双人入住
休闲 双人入住
2.0
/10
65 幾週前評論

Expedia Group verified review

Don't be fooled by the photos. This hotel is not five stars. This hotel is less than 5 stars. It's disgusting, the cleaning is poorly done, the hotel conditions are deplorable, everything is old, the drinks at the all inclusive are terrible, the food is very average. The hotel is in a very old area, the view is terrible. We spent a week at this hotel and felt completely deceived by the photos on the booking website. To make matters worse, they don't allow you to pay the tourist tax by card. The lady at reception is not very friendly. The only positive point is the restaurant staff who are very helpful.
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Manij
6.0
/10
66 幾週前評論

Expedia Group verified review

Looks average. As someone mentioned before the bed frame really does block the TV. Had a family room with sofa bed which creaked quite badly even when a three year old turned in their sleep. Overall condition of the hotel could be improved
Mattia
icon-休闲 家庭
休闲 家庭
10.0
/10
68 幾週前評論

Expedia Group verified review

Gran bell'hotel vicino alla spiaggia, con la formula All Inclusive, si vive un experience totalmente rilassante. Ultra consigliato, qualunque sia il motivo della visita a Creta.
Shirley
icon-休闲 家庭
休闲 家庭
8.0
/10
69 幾週前評論

Expedia Group verified review

Sehr zuvorkommendes und hilfsbereites Personal, strandnah, 3-4 Sterne
OLIEL
icon-朋友和家人
朋友和家人
6.0
/10
111 幾週前評論

Hotels.com verified review

J’ai séjourné 1 semaine dans cet hôtel, il ne vaut pas les 5 étoiles et la dénomination palace. En effet, sur 3 piscines 1 seule est accessible, la piscine intérieur et située à côté de la salle de sport ( qui est glauque) en sous sol et n’est pas entretenue donc inutilisable, la seconde piscine extérieure est fermée. La Reception de l’hôtel se trouve au 2eme étage choses surprenante de plus taxe de séjours à payer qu’en cash. La nourriture que dire il s’agit pour ma part d’une cantine entrée de gamme, le café en grain est en supplément cependant vous pouvez avoir du café goût eau chaude a volonté. Les chambres sont plutôt moderne cependant il faut payer des extra pour avoir accès au coffre. Le personnel de chambre + accueil sont plutôt agréable cependant le responsable de restauration qui semble être le patron n’a jamais décrocher un bonjour/bonsoir ou un sourire. Petite plus de l’hôtel un médecin est disponible pendant 30 minutes tous les jours de 15h à 15h30.
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Andre
icon-休闲 好友同行
休闲 好友同行
8.0
/10
113 幾週前評論

Expedia Group verified review

Alles ok
HOURI
icon-朋友和家人
朋友和家人
8.0
/10
116 幾週前評論

Hotels.com verified review

Hôtel très bien placé. Très propre et le personnel en plus d'être très accueillant est de bon conseil et bienveillant.
Florian
icon-商业
商业
4.0
/10
116 幾週前評論

Hotels.com verified review

Starting with the arrival, the entrance has many stairs so arriving guests have to use the elevator, which doesn’t have a description on which floor the reception is. The hotel urgently needs renovation it the everything except the rooms looks very dated. The rooms look modern. The AC in my room didn’t work and it took a while until it got repaired. The janitor also had to reset the TV and the shower drain was clogged. The food was rather basic, the coffee horrible, all together I wouldn’t give this hotel more than 3 stars
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Claus
icon-朋友和家人
朋友和家人
6.0
/10
126 幾週前評論

Hotels.com verified review

Fin beliggenhed. Serviceminded receptionist personale. Bar personale ikke så servicemindede. Fin rengøring. Det ene værelse meget fint til tre personer det andet til 2 var noget mere "snævert" uagtet det var til samme pris. Maden ikke fantastisk men dog acceptabelt og vi valgte derfor at spise ude to dage selv om vi havde all inklusive.
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Paul
4.0
/10
129 幾週前評論

Hotels.com verified review

My search for a hotel was predominantly driven by the star rating, this is definitely not a 5 star hotel. The facility descriptions are inaccurate and misleading. 'Poolside bar and two bars/lounges' - There was a poolside bar but that was it. There was one more bar but it was never open and the image of a bar on the site wasn't there at all. Also, for some reason the 'all-inclusive' stops at midnight at the poolside bar. That just seems a bit strange as the bar only stays open until 1am so why bother charging for that hour. 'Two outdoor pools' - there was only one and there were never anywhere near enough sun loungers for the size of the hotel or the number of guests. The indoor pool does exist but we never saw anyone use it. It needs updating as it's very tired. I didn't see a tennis court and the images give the impression that the hotel is right on the beach, it's not. It's only about 100 yards away and there is a beach bar there but the photos are misleading. The bedroom and bathroom were very nice and generally the staff were very helpful and friendly. The food in the restaurant needs to be covered as there were a lot of flies, so it was best to choose something as they brought out a new tray, or choose something from the grill as they cooked it. The choice and quality was pretty good though. All in all we did have a nice break but just think the details are not accurate. I wouldn't have chosen to stay there now I know how it really is.
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Amandine LE
icon-休闲 双人入住
休闲 双人入住
6.0
/10
130 幾週前評論

Expedia Group verified review

Un 5 étoiles qui mérite un 2-3 étoiles max. Nous avons vu des 4 étoiles 10x plus beau et équipé que celui ci. Le personnel d’accueil est serviable par contre les femmes de ménage une autre histoire. 3 schampoing et 3 après schampoing et mais seulement 1 gel douche pour 5jours. Si vous demandez à la femme de ménage de vous en passez elle dira non de voir avec l’accueil alors qu’elle a tous les produits sur son chariot. Une salle de sport dans un sous sol qui pue les poubelles. Un sauna qui n’est pas en fonctionnement. Une piscine intérieur triste et qui ne donne pas envie car en sous sol elle Aussi dans un endroit pas accueillant. Concernant autour de l’hôtel bah il est au milieu d’immeuble qui font getto. Le restaurant surveillez vos assiettes sinon elles sont vite retiré par ceux qui débarrasse. Nourriture de gros. Sans élaboration. Gras et en sauce. Spécialité chinoise alors qu’on est en Crète. L’accueil de l’hôtel pareil est triste pas chaleureux sans âme. La chambre qu’en a elle rien à dire. Mais loin d’un 5 étoiles.
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Reinhard
icon-休闲 双人入住
休闲 双人入住
8.0
/10
130 幾週前評論

Expedia Group verified review

Insgesamt würden wir es als ein 4-5 Sterne Hotel einstufen. Wenn man die Landeskategorie zugrunde legt ist es sicherlich ein 5 Sterne Hotel. Der Restaurantmanager Dimitros ist sehr umsichtig und Service-orientiert. Aber das gleiche auch für die anderen Bediensteten an Reception, Bar und Beach Restaurant. Übrigens ist es zu empfehlen mindestens einmal Dinner am Strand in dem zum Hotel gehörenden Beach Restaurant einzunehmen. Das Hotel ist zwar nicht das neueste aber vollkommen akzeptabel und sauber. Preis und Leistungsverhältnis bei unserer Buchung waren absolut OK. Wir haben ein tolles Zimmer im 4 .OG mit Meerblick gehabt. Allerdings bei offenem Fenster abends manchmal etwas laut, da eine Verbindungsstraße zum Strand und Hafen an der Vorderseite des Hotels vorbeiführt. Aber ohne Straßen geht es halt auch nicht. Es ist zwar kein direktes Strandhotel, aber es sind lediglich ca. 60m bis zum Meer. In anderen Anlagen, die sich als Strandanlage bewerben, hat man sehr oft weitere Wege bis zum Strand als im Hersonissos Palace. Wir können das Hotel bedenkenlos weiterempfehlen. R... und M.. Ehepaar Mitte 60 aus DE/ SH
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Nikolaos
8.0
/10
131 幾週前評論

Hotels.com verified review

Αρκετά καλό το ξενοδοχείο . Πολύ καλή εξυπηρέτηση , Άριστο φαγητό , πολύ μέτρια τοποθεσία με πολύ θόρυβο . Τίποτα το ενδιαφέρον από αυτή την περιοχή .
Stephen
icon-休闲
休闲
8.0
/10
131 幾週前評論

Expedia Group verified review

The Palace is advertised as a 5 star, however it should be rated as 4 star. I had to move the bed to watch an uninterrupted view of the TV as one of the four posters posts was in the middle of the TV view. There are no t-bags or milk in the room and I had to continually ask for more coffee and sugar. The staff were always very helpful and accommodating. The room is comfortable, but does not warrant a 5 star. There is no shuttle service to the airport, which costs a basic 45 Euros. The Diana supermarket is handy at a 2 minute walk and the beach and bars are 5 minutes walk, although the beach is flooded with sun loungers that all belong to the various bars. The beach is very rocky near the shore line. The food is good, however very little seafood. Mussels were available once and fish was generally served in a sauce. A nice hotel, conveniently located with helpful staff, but as stated not a 5 star.
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kaye
8.0
/10
132 幾週前評論

Hotels.com verified review

Very nice stay for 1 night, beds were very comfortable and nice pillows, the bar by the beach was really nice with lovely view!
ozlem
icon-休闲 家庭
休闲 家庭
4.0
/10
133 幾週前評論

Expedia Group verified review

The staff were extremely friendly, however we booked the hotel with my cousin for my birthday as it was advertised as a spa hotel and some pictures look misleading We had to leave after the first night and check in at another hotel In 4 places it states a spa and massages available, there was nothing of the kind We wasted money with cabs getting there and then having to take us to another hotel with no refund for that Highly disappointed
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整體評分與評論 Hersonissos Palace - All Inclusive

其他来源 (22)
7.2
好
來自 22 則評論
清洁度

8.0

客房舒适度

7.6

服务和设施

7.8

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Hersonissos Palace - All Inclusive

每頁評論數
20
40
热门评论
Daniela Elena
icon-休闲 亲子同住
休闲 亲子同住
10.0
/10
16 幾週前評論

Expedia Group verified review

The staff was very nice and friendly!
renzo
6.0
/10
18 幾週前評論

Expedia Group verified review

Goed en net hotel
Dainora
icon-朋友和家人
朋友和家人
10.0
/10
18 幾週前評論

Hotels.com verified review

Excellent hotel: good location - 3 min walk to the sea and 10 min walk to the center on foot distance, a little further from the noise of night bars. Good food - we had AI - food was plentiful and varied, 10-24 hours delicious cocktails and local alcoholic drinks at pool Bar and seaside Know Bar are included. There is also a sunbeds next to the Know bar, but they are over the road further from the seafront and it is very, very hot to be there. Sunbeds on the beach are paid 10-12 eur per day for 2 sunbeds and an umbrella. However, the beach is sandy and it is great to lie on the sand as anyone wants. The sea is very rocky, the rocks are huge and sharp, so swimming shoes are required. Without shoes, unfortunately, I hurt my foot badly 😪 We had spacious Suites room with large 2 balconies. Room were cleaned and towels changed daily. The air conditioner worked great. The room had 2 small fridges, 2 kettles, 2 large TVs with Netflix. Wifi worked well in the room. The car can be parked in the hotel parking, no need to book in advance. The service staff is especially pleasant and helpful. We will definitely come back. A couple of little things that Hotel could be improved - set up the belong sunbeds right on the beach and fix the unpleasant smell from the bathroom sink.
閱讀更多
FABRICE
icon-休闲 双人入住
休闲 双人入住
10.0
/10
31 幾週前評論

Expedia Group verified review

Hôtel très bien, les chambres sont rénovées et propre, le wi-fi fonctionne correctement. Les repas sont riches, variés et de bonne qualité. De nombreux commerces, Bar et restaurants sont à proximité. Nous avons apprécié le séjour.
Vanessa
icon-休闲 双人入住
休闲 双人入住
2.0
/10
65 幾週前評論

Expedia Group verified review

Don't be fooled by the photos. This hotel is not five stars. This hotel is less than 5 stars. It's disgusting, the cleaning is poorly done, the hotel conditions are deplorable, everything is old, the drinks at the all inclusive are terrible, the food is very average. The hotel is in a very old area, the view is terrible. We spent a week at this hotel and felt completely deceived by the photos on the booking website. To make matters worse, they don't allow you to pay the tourist tax by card. The lady at reception is not very friendly. The only positive point is the restaurant staff who are very helpful.
閱讀更多
Manij
6.0
/10
66 幾週前評論

Expedia Group verified review

Looks average. As someone mentioned before the bed frame really does block the TV. Had a family room with sofa bed which creaked quite badly even when a three year old turned in their sleep. Overall condition of the hotel could be improved
Mattia
icon-休闲 家庭
休闲 家庭
10.0
/10
68 幾週前評論

Expedia Group verified review

Gran bell'hotel vicino alla spiaggia, con la formula All Inclusive, si vive un experience totalmente rilassante. Ultra consigliato, qualunque sia il motivo della visita a Creta.
Shirley
icon-休闲 家庭
休闲 家庭
8.0
/10
69 幾週前評論

Expedia Group verified review

Sehr zuvorkommendes und hilfsbereites Personal, strandnah, 3-4 Sterne
OLIEL
icon-朋友和家人
朋友和家人
6.0
/10
111 幾週前評論

Hotels.com verified review

J’ai séjourné 1 semaine dans cet hôtel, il ne vaut pas les 5 étoiles et la dénomination palace. En effet, sur 3 piscines 1 seule est accessible, la piscine intérieur et située à côté de la salle de sport ( qui est glauque) en sous sol et n’est pas entretenue donc inutilisable, la seconde piscine extérieure est fermée. La Reception de l’hôtel se trouve au 2eme étage choses surprenante de plus taxe de séjours à payer qu’en cash. La nourriture que dire il s’agit pour ma part d’une cantine entrée de gamme, le café en grain est en supplément cependant vous pouvez avoir du café goût eau chaude a volonté. Les chambres sont plutôt moderne cependant il faut payer des extra pour avoir accès au coffre. Le personnel de chambre + accueil sont plutôt agréable cependant le responsable de restauration qui semble être le patron n’a jamais décrocher un bonjour/bonsoir ou un sourire. Petite plus de l’hôtel un médecin est disponible pendant 30 minutes tous les jours de 15h à 15h30.
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Andre
icon-休闲 好友同行
休闲 好友同行
8.0
/10
113 幾週前評論

Expedia Group verified review

Alles ok
HOURI
icon-朋友和家人
朋友和家人
8.0
/10
116 幾週前評論

Hotels.com verified review

Hôtel très bien placé. Très propre et le personnel en plus d'être très accueillant est de bon conseil et bienveillant.
Florian
icon-商业
商业
4.0
/10
116 幾週前評論

Hotels.com verified review

Starting with the arrival, the entrance has many stairs so arriving guests have to use the elevator, which doesn’t have a description on which floor the reception is. The hotel urgently needs renovation it the everything except the rooms looks very dated. The rooms look modern. The AC in my room didn’t work and it took a while until it got repaired. The janitor also had to reset the TV and the shower drain was clogged. The food was rather basic, the coffee horrible, all together I wouldn’t give this hotel more than 3 stars
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Claus
icon-朋友和家人
朋友和家人
6.0
/10
126 幾週前評論

Hotels.com verified review

Fin beliggenhed. Serviceminded receptionist personale. Bar personale ikke så servicemindede. Fin rengøring. Det ene værelse meget fint til tre personer det andet til 2 var noget mere "snævert" uagtet det var til samme pris. Maden ikke fantastisk men dog acceptabelt og vi valgte derfor at spise ude to dage selv om vi havde all inklusive.
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Paul
4.0
/10
129 幾週前評論

Hotels.com verified review

My search for a hotel was predominantly driven by the star rating, this is definitely not a 5 star hotel. The facility descriptions are inaccurate and misleading. 'Poolside bar and two bars/lounges' - There was a poolside bar but that was it. There was one more bar but it was never open and the image of a bar on the site wasn't there at all. Also, for some reason the 'all-inclusive' stops at midnight at the poolside bar. That just seems a bit strange as the bar only stays open until 1am so why bother charging for that hour. 'Two outdoor pools' - there was only one and there were never anywhere near enough sun loungers for the size of the hotel or the number of guests. The indoor pool does exist but we never saw anyone use it. It needs updating as it's very tired. I didn't see a tennis court and the images give the impression that the hotel is right on the beach, it's not. It's only about 100 yards away and there is a beach bar there but the photos are misleading. The bedroom and bathroom were very nice and generally the staff were very helpful and friendly. The food in the restaurant needs to be covered as there were a lot of flies, so it was best to choose something as they brought out a new tray, or choose something from the grill as they cooked it. The choice and quality was pretty good though. All in all we did have a nice break but just think the details are not accurate. I wouldn't have chosen to stay there now I know how it really is.
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Amandine LE
icon-休闲 双人入住
休闲 双人入住
6.0
/10
130 幾週前評論

Expedia Group verified review

Un 5 étoiles qui mérite un 2-3 étoiles max. Nous avons vu des 4 étoiles 10x plus beau et équipé que celui ci. Le personnel d’accueil est serviable par contre les femmes de ménage une autre histoire. 3 schampoing et 3 après schampoing et mais seulement 1 gel douche pour 5jours. Si vous demandez à la femme de ménage de vous en passez elle dira non de voir avec l’accueil alors qu’elle a tous les produits sur son chariot. Une salle de sport dans un sous sol qui pue les poubelles. Un sauna qui n’est pas en fonctionnement. Une piscine intérieur triste et qui ne donne pas envie car en sous sol elle Aussi dans un endroit pas accueillant. Concernant autour de l’hôtel bah il est au milieu d’immeuble qui font getto. Le restaurant surveillez vos assiettes sinon elles sont vite retiré par ceux qui débarrasse. Nourriture de gros. Sans élaboration. Gras et en sauce. Spécialité chinoise alors qu’on est en Crète. L’accueil de l’hôtel pareil est triste pas chaleureux sans âme. La chambre qu’en a elle rien à dire. Mais loin d’un 5 étoiles.
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Reinhard
icon-休闲 双人入住
休闲 双人入住
8.0
/10
130 幾週前評論

Expedia Group verified review

Insgesamt würden wir es als ein 4-5 Sterne Hotel einstufen. Wenn man die Landeskategorie zugrunde legt ist es sicherlich ein 5 Sterne Hotel. Der Restaurantmanager Dimitros ist sehr umsichtig und Service-orientiert. Aber das gleiche auch für die anderen Bediensteten an Reception, Bar und Beach Restaurant. Übrigens ist es zu empfehlen mindestens einmal Dinner am Strand in dem zum Hotel gehörenden Beach Restaurant einzunehmen. Das Hotel ist zwar nicht das neueste aber vollkommen akzeptabel und sauber. Preis und Leistungsverhältnis bei unserer Buchung waren absolut OK. Wir haben ein tolles Zimmer im 4 .OG mit Meerblick gehabt. Allerdings bei offenem Fenster abends manchmal etwas laut, da eine Verbindungsstraße zum Strand und Hafen an der Vorderseite des Hotels vorbeiführt. Aber ohne Straßen geht es halt auch nicht. Es ist zwar kein direktes Strandhotel, aber es sind lediglich ca. 60m bis zum Meer. In anderen Anlagen, die sich als Strandanlage bewerben, hat man sehr oft weitere Wege bis zum Strand als im Hersonissos Palace. Wir können das Hotel bedenkenlos weiterempfehlen. R... und M.. Ehepaar Mitte 60 aus DE/ SH
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Nikolaos
8.0
/10
131 幾週前評論

Hotels.com verified review

Αρκετά καλό το ξενοδοχείο . Πολύ καλή εξυπηρέτηση , Άριστο φαγητό , πολύ μέτρια τοποθεσία με πολύ θόρυβο . Τίποτα το ενδιαφέρον από αυτή την περιοχή .
Stephen
icon-休闲
休闲
8.0
/10
131 幾週前評論

Expedia Group verified review

The Palace is advertised as a 5 star, however it should be rated as 4 star. I had to move the bed to watch an uninterrupted view of the TV as one of the four posters posts was in the middle of the TV view. There are no t-bags or milk in the room and I had to continually ask for more coffee and sugar. The staff were always very helpful and accommodating. The room is comfortable, but does not warrant a 5 star. There is no shuttle service to the airport, which costs a basic 45 Euros. The Diana supermarket is handy at a 2 minute walk and the beach and bars are 5 minutes walk, although the beach is flooded with sun loungers that all belong to the various bars. The beach is very rocky near the shore line. The food is good, however very little seafood. Mussels were available once and fish was generally served in a sauce. A nice hotel, conveniently located with helpful staff, but as stated not a 5 star.
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kaye
8.0
/10
132 幾週前評論

Hotels.com verified review

Very nice stay for 1 night, beds were very comfortable and nice pillows, the bar by the beach was really nice with lovely view!
ozlem
icon-休闲 家庭
休闲 家庭
4.0
/10
133 幾週前評論

Expedia Group verified review

The staff were extremely friendly, however we booked the hotel with my cousin for my birthday as it was advertised as a spa hotel and some pictures look misleading We had to leave after the first night and check in at another hotel In 4 places it states a spa and massages available, there was nothing of the kind We wasted money with cabs getting there and then having to take us to another hotel with no refund for that Highly disappointed
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