AMS Raj Palace Sundar

Good

Good: clean rooms, good food at the restaurant, good service, reasonable price. Needs Improvement: bathroom plumbing for toilet, poor lighting in bathroom

Hôtel ancien de style indien. Pas moderne, mais très propre, bien tenu, excellent WiFi sécurisé (vous avez votre propre profil), eau chaude, ventilateur et Airco. Service impeccable, gentillesse, empressement; "ils se couperaient en 4 pour vous". Service de lessive professionnel. 2 petits bémols : la nourriture au resto n'est pas au top, simplement correcte - situé à un carrefour, donc l'environnement est assez bruyant, mais ça, c'est Chennai. Chambres néanmoins très très bien insonorisées.

Large and confortable room Very nice service

Très bon personnel

Great stay,thanks!

Nice location with excellent service, comfortable rooms at affordable rates.

Freundliche 👍

It’s a great location to stay at due to convenience. The food at the restaurant was awesome.

we are unable to comment fully cause we arrived late at night and left for let for early morning flight

The hotel was okay. There were two major issues that was very disappointing. 1. We booked two rooms. We reached there around 5 pm. So it was obvious that we were supposed to get both rooms cleaned and ready for use. They gave us only one room and unfortunately told us that the other room is occupied and cannot be given at the moment. We had to wait for till 8 pm (more than 3 hours) to get our designated room which was supposed to be kept ready for use the instant we checked in. This was very embarrassing and disappointing. 2. Next morning, when we finished breakfast, they came and asked for breakfast charges. Whereas it was clearly mentioned in hotels.com booking reference that the breakfast was FREE. Another insult to us when they kept asking for money. Although we refused to give money but it was very unprecedented. They later told us that it was a mistake from hotels.com and the hotel management. But i dont care, this is not very professional. If hotels.com we made booking, they were supposed to keep everything informed and in line. Insulting a guest is absolutely not the way. Very very disappointed and will be saying bad about this hotel everywhere so that people know how they treat guests, especially who comes from another country.

Okay. I would ask you to do the necessary to put up the information in the website about couples staying at your place. Nothing was mentioned and when we reached after tiring journey you guys said unmarried couples not allowed. That was a very bad thing and experience.

I booked for 2 separate beds, when I arrived was only 1 bed and they couldn't do anything.i have send message few times about my petición. It was confirm like a separate beds

Convenient location. Friendly and helpful staff....good food and efficient service. Will definitely return back.

We stayed 4 nights at the hotel. All the staff were courteous and made our stay very comfortable and pleasant. The location is ideal. Loved the grounds...very clean and well maintained. The breakfast everyday was simple but fresh and tasty. Restaurant serves tasty food. Room service and other requests were handked promptly. Would surely stay again on my next visit. A shout out to Ranjit and Jeeva and all the staff....jeep it up.

本当に最悪。二度と利用しない。 10泊予約をして滞在1週間が経ったとき、突然カードキーが使えなくなった。ホテル側に「あなたの予約はスタンダードルームでここはエグゼクティブルームだから今すぐ部屋を変われ」と言われた。「これからまたすぐ出かけなければいけないから無理」と言うと「何時に帰るんだ？帰ったらすぐに部屋を変われ」と言われた。こちらに何も不備はない。宿泊していたのがエグゼクティブルームだなんて事前に伝えられてないし、こちらは知らなかった。勝手にアレンジしたのはホテル側だ。詫びの言葉は当然なく、こちらが悪いような言い方だった。酷すぎ。ここでホテルを変わるべきだった。 さらに、最終日の前日にチェックアウトの時間を確認したら「夜のフライトなら夜まで使っていい。夜にチェックアウトして良い」というので、荷造りなどゆっくりできると思っていたら、当日の朝9時になって「昼12時までにチェックアウトしろ」と言われた。「昨日と言っていることが違う」と伝えたら「夜までいたかったら一泊分払え」と言われた。このホテルは全く信頼してはいけない。嘘をつく。当然荷造りをさっさと済ませてホテルを出た。たくさん旅をしたが、こんな不快な思いをしたことはない。最低。ホテルは古いし暗いし価格も特に安いわけでもない。他にも良いホテルやゲストハウスなどたくさんある。絶対利用しない方がいい。

Raj Palace Sundar was a convenient and very pleasant stay for the three weeks in Chennai. It was a few minutes walk to the place of my study. All members of the staff, especially the reception and Jeeva were kind and helpful.They went out of their way to make my stay most welcome and comfortable. I hope to make it a base for my return next February.

Very very bad hotel please don't take this hotel

Room was clean and comfortable.

Not worth for the money paid. Toilet commode and pipe fittings need immediate replacement.Toilet flooring and wall pianting need to be improvised. Bed matress is really good . Wish to see a better breakfast menu.