Hotel Wing International Select Ueno & Okachimachi

The staff is very helpful and can speak English well. The hotel price is reasonable and the room is clean. It is just a block away from Ueno most busy areas.

The hotel location is close to Ueno busy area. It is walkable to Keisei and JR station. The stuff is helpful. There is a lounge at 2/f that you may gather and have free drinks.

The hotel is very close Ueno station and the busiest area. It is walkable to Ueno park. The staff is very kind and helpful.

Great locations, five walk from Ueno station

The staff was very helpful for the most part. I was very disappointed that when I left a neck travel pillow in the room by accident, they said it wasn't found and they could not ask the person cleaning the room about it. The hotel was very convenient and in a good area for dining options, shopping and walkable, close to transportation.

good location lots of restaurants property a bit dated

The place just seems dated, smells old. Tiny rooms with beds crammed whole length of the room, with no place to keep your luggage or move around.

This will always be the first hotel that I will go back there again and again and again

My wife, daughter and I stayed at the Wing for a week during our first visit in Tokyo. First the location is perfect. We were close to Ueno station, Ueno Park and local restaurants. The staff didn’t speak much English but was very friendly and helpful nonetheless. The room was expectedly small but we made it work. The shower room was very convenient and room was clean with a simple and organized setup. The price was also very reasonable.

+ Luggage weight. + Also will take package before your arrival. +Great bathrooms in the unit.

poor wifi connection, no luggage deposite, poor house cleaning arrangement, last time booking wing hotel.

The hotel is clean and nice, size of room is good. However when i was checking in they tried to put me in a smaller room dispite my booking so i had to get them the change that after i showed them it was incorrect. I was unhappy with the fact they want to change to store baggage as the one hour they are willing to hold it its just in the lobby and know one is actually watching it. Most hotels have a locked room which is far more acceptable. Ive actually never experienced someone charging to store luggage in any hotel ive stayed in. and ive been in japan almost 3 weeks. The amenities are pretty good.

It was a great location. Staff was very nice and helpful.

A clean very room. Centrally located near the Metro and very close to a ton of restaurants. The room was very small but that is I believe typical for that price range. I highly recommend for the price

The Wing is a nice place for your standard rook with no frills and thrills. Good for an inexpensive room that is clean and comfortable. That’s all you need, while visiting Tokyo. Area surrounding the hotel is close to shopping areas, Ueno park and zoo is close by and also Asakusa and Kappabashi.

My first time in Japan with the language barrier my stay was very comfortable and the customer service by the front staff was excellent. I appreciate that the hair products they provided were of good quality it has resolved mt hair frizziness.

Helpful and professional reception staff. We arrived early and they checked us in, but as the room wasn't available until 2pm, they let us store our suitcase at the counter. At check-out, they can keep your suitcase until 12pm but after that you have to use the coin lockers (there are some inside the hotel entrance). The room was a little cramped - we are 2 average sized Asians and felt there wasn't much room to move around. Good enough for a place to clean up & sleep in. The room is equipped with a kettle, a tiny safe (depth & width enough for A5 folder) and a mini fridge (no freezer section). There were plugs & USB charging ports at the desk & bedside. No wardrobe, but there were 2 pegs with hangers, & they provided pyjamas! Toiletries are provided in the bathroom & reception area. The towel exchange is a little confusing - reception staff told us to put our unused towels out, but the signage in the room seemed to say we should put our used towels out for exchange. They can be quite early too: once we were a bit late (9am) putting out the sign for no towel exchange, and opened the door to find they had already given us new towels. The 2nd floor lounge was nice - microwaves, hot/cold water dispenser, free soft drink fountain, snacks & drinks for purchase. It's a good location close to convenience stores & food/shopping. It's close to the Ueno stations - you can actually walk underground to exit 3 (but no lift) instead of dragging your luggage through crowded strees.

close to Ueno shopping district and train station

Great location! Loved staying here for a week. I'm thankful I upgraded from the basic double bedroom to the deluxe version--the extra bit of room gave the two of us a lot of comfort. Nothing wrong with the hotel. I liked the room decor.

Hotel is close to the station and many dining options, it's small but it fit my big luggage open the entire time. It was a good stay