THE KAHALA Hotel & Resort YOKOHAMA

全て最高の思い出です。 入った所からの香り、お部屋に入った時の 幸せな時間。全ての対応の速さと、とても親切な応対でした。 部屋のグレードアップのサプライズの対応に、驚きと感動は家族の皆忘れません。 素敵な夏の思い出ありがとうございました。

As someone who holds the original Kahala in Honolulu in the highest regard, my expectations for its Yokohama counterpart were, to put it mildly, astronomical. I am thrilled to report that The Kahala Hotel & Resort Yokohama not only met but soared beyond them, creating an experience that is both a worthy successor to the Hawaiian legend and a uniquely Japanese masterpiece. The hotel itself is an architectural triumph, offering breathtaking views over the Minato Mirai waterfront. The service is, of course, flawless—a seamless blend of Hawaiian warmth and Japanese omotenashi, where every need is anticipated with quiet discretion and a genuine smile. But let us speak of the mornings, for this is where The Kahala truly cements its legendary status. The breakfast buffet is not merely a meal; it is a sprawling, immaculately curated culinary event. The selection is vast yet refined, avoiding the chaotic excess of lesser establishments. Each station, from the glistening towers of tropical fruits and freshly squeezed juices to the artisan viennoiserie that would be at home on any Parisian high street, showcases ingredients of the highest possible quality. The Japanese section, in particular, is a delight of delicate, flavorful treasures. However, the true masterstroke is the in-room dining breakfast menu.

從我駕車入來，接待我們一家的酒店門口職員開始，包括初期接待我們的外籍男職員及一位女職員，及至接待處的一位華裔職員，他們都十分殷勤、有禮貌、細心及熱情！絕對感受到這酒店的管理文化是特級水平，像六星級的酒店水準！ 我們有五大件行李在車上，兩位職員已第一時間幫忙處理，安排上房！之後外籍職員帶領我們到十四樓接待處，期間順道介紹酒店設施及其位置！之後再由接待處職員接待我們，她是一位能說普通話的華裔職員，她取了我們的護照文件後，先安排我們坐在大堂的梳化等待安排手續，全程都不用我們企著等候，十分細心！到她辦好手續便過來十分詳細地解釋酒店的各項服務及設施等等！再親身帶我們到酒店房間，靜待我們看看有無問題才離開。 日本文化已公認是最殷勤、最有禮貌的民族，但此酒店的管理水平，是更上一層樓的！ 至於酒店設施亦十分高級，高貴而新派！唯一感覺SPA場及健身室比較細，但亦是高級數的！ 房間的護理用品極多，超出想像！ 總體來說，酒店管理水平及設施，超六星級數！ 下次必定再來！