How many rooms are available at Novotel Almaty City Center?

Novotel Almaty City Center has 190 rooms in total.

What do past guests say about Novotel Almaty City Center?

Novotel Almaty City Center is well-known for its 清洁度, 客房舒适度, 服务和设施, as reviewed by verified Traveloka guests.

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Novotel Almaty City Center

Name: Novotel Almaty City Center
Address: Dostyk Avenue 104 A, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, A25D5Y3, Dostyk Avenue 104 A, Almaty Qalasy, A25D5Y3, Kazakhstan
Rating: 8.7

酒店

8.7

/10

非常好

120个评论

客人对住宿的评价

Dasha

10.0

/ 10

Great property surrounded by lots of food options, walkable to lots of activities such as theaters and mountains, friendly staff

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Andrew

10.0

/ 10

I recently stayed at the Novotel City Centre for work, and both the hotel and its location were excellent. Unfortunately, I was overcharged by a taxi driver upon arrival at the airport, who demanded 40,000 KZT for a ride that should have cost only 10,000 KZT. However, a member of the hotel staff, Adil, went above and beyond to assist me. He promptly reviewed the hotel’s CCTV footage, identified the taxi involved, and contacted the taxi company on my behalf. Thanks to his intervention, the driver returned to the hotel and refunded 30,000 KZT directly to reception. Adil’s professionalism, initiative, and dedication to guest service were outstanding, and he should be sincerely congratulated for his efforts. This experience truly restored my faith in customer care.

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Jesse

10.0

/ 10

I thought the staff were really nice and helpful. The hotel is also located close to most everything.

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在該地區

查看地圖

Dostyk Avenue 104 A, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, A25D5Y3

主要設施

游泳池

餐厅

24 小时前台

WiFi

电梯

Novotel Almaty City Center is a hotel is located at Almaty Airport Transfer. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Novotel Almaty City Center的可用房型

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Novotel Almaty City Center周圍有什麼

Dostyk Avenue 104 A, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, A25D5Y3

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了解更多關於Novotel Almaty City Center

Location

Novotel Almaty City Center is a hotel is located at Almaty Airport Transfer.

About Novotel Almaty City Center

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Novotel Almaty City Center exclusively for you.

Novotel Almaty City Center is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Almaty City Center.

Novotel Almaty City Center所有設施

其他

飯店服務

洗衣服務
多語言服務人員
行李寄存
行李員
24 小時前台接待
服務台

公共設施

其他
電梯
餐廳
無菸區
保險箱

商務設施

會議設施
會議室
會議室
電腦工作站
商務中心

要做的事情

室內泳池
溫泉
圖書室
三溫暖

一般的

宴會
接待廳
停車處
陽台

食物和飲料

酒吧
早餐
小吃店

連接性

免費 WiFi

接駁車服務

機場接送（收費）

客房內設施

電視

附近設施

紀念品商店

體育和娛樂

健身中心

Novotel Almaty City Center住宿政策及一般資訊

重要提示

Fee for buffet breakfast: approximately KZT 7000 per person
Airport shuttle fee: KZT 8000 per person (one-way)
Pet deposit: KZT 20000 per stay
Pet fee: KZT 10000 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: KZT 5000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

入住/退房時間

入住：

從 15:00

退房

前 12:00

酒店政策尚未公佈。

一般資訊

熱門設施	游泳池, 餐厅, 24 小时前台, WiFi, 电梯
入住/退房時間	从 15:00 - 到 12:00
早餐供應狀況	是的，酒店有提供早餐的房間
Novotel Almaty City Center的可用房間	190
在Novotel Almaty City Center的樓層數	10
另一設施在Novotel Almaty City Center	洗衣服務, 多語言服務人員, 行李寄存, 行李員, 24 小時前台接待

Novotel Almaty City Center常見問題

在Novotel Almaty City Center有哪些可用設施？

這裡有頂級設施Novotel Almaty City Center例如游泳池, 餐厅, 24 小时前台, WiFi, 电梯 .（有些可能需要額外收費）

正常入住和退房時間是Novotel Almaty City Center？

在Novotel Almaty City Center的標準入住時間從從 15:00開始最晚退房時間為前 12:00

Novotel Almaty City Center提供早餐嗎？

是的，Novotel Almaty City Center提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。

What is the star rating of Novotel Almaty City Center?

Novotel Almaty City Center is a 4.0-star hotel.

How many floors does Novotel Almaty City Center have?

Novotel Almaty City Center has 10 floors.

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整體評分與評論 Novotel Almaty City Center

Traveloka (1)

其他来源 (119)

8.8

非常好

來自 119 則評論

清洁度

9.2

客房舒适度

8.8

服务和设施

8.6

排序方式

MOST_RELEVANT_LABEL

偏好設定

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旅行者評論 Novotel Almaty City Center

每頁評論數

热门评论

Suneet

4.0

/10

13 幾週前評論

Expedia Group verified review

Descent property. We were booked three rooms. We had requested a late checkout for 1400h. It was agreed to. However, on the day, front desk & house keeping repeatedly started calling from 1200h , asking to check out immediately. Extremely rude behaviour. Need a few lessons in customer interaction.

Akhil

2.0

/10

17 幾週前評論

Expedia Group verified review

Nice location. Everything is walkable. First time I stayed in a Novotel. Definitely not a brand I would stay with!

Akhil

休闲家庭

2.0

/10

17 幾週前評論

Expedia Group verified review

We had water leakage in the bathroom. Front desk staff were not helpfull at all. Had to wait long to get a new room.

Dasha

休闲双人入住

10.0

/10

19 幾週前評論

Expedia Group verified review

Great property surrounded by lots of food options, walkable to lots of activities such as theaters and mountains, friendly staff

Andrew

商业

10.0

/10

24 幾週前評論

Hotels.com verified review

EVGENIY

2.0

/10

25 幾週前評論

Expedia Group verified review

The worst I’ve ever been to

Jesse

休闲

10.0

/10

28 幾週前評論

Expedia Group verified review

I thought the staff were really nice and helpful. The hotel is also located close to most everything.

Oliver

10.0

/10

29 幾週前評論

Expedia Group verified review

Nice location

Maria

商业

10.0

/10

38 幾週前評論

Expedia Group verified review

Good hotel , excellent location and service

Martin

商业

8.0

/10

47 幾週前評論

Hotels.com verified review

Var for varmt på rommet. Kunne ikke ha vindu oppe på grunn av støy

Elina

10.0

/10

63 幾週前評論

Expedia Group verified review

Wonderful stay

Elena

商业

10.0

/10

66 幾週前評論

Hotels.com verified review

It was a very nice hotel to enjoy!

Verified traveler

商业

10.0

/10

70 幾週前評論

Hotels.com verified review

출장중에 아주 편안하고 깔끔하게 이용했어요

Lisa

休闲

10.0

/10

70 幾週前評論

Expedia Group verified review

Fantastic stay, welcoming staff, great location. Rooms were clean and comfortable.

Holly

6.0

/10

73 幾週前評論

Hotels.com verified review

Tried to check in early. They made us wait 3 hours, then let us check in early, but charged us a full nights stay! Why make us wait if you’re going to charge for the night before?! Hotel itself was nothing special. AC didn’t get very cold. I wouldn’t stay here again.

SIMON

商务和休闲家庭

10.0

/10

79 幾週前評論

Expedia Group verified review

Great location and great breakfast make sure your package includes it

Dinara

朋友和家人

10.0

/10

79 幾週前評論

Hotels.com verified review

The stay was good, our room was upgraded and located on the 10th floor with a nice view. The room service (breakfast, laundry) was good.

Max

朋友和家人

10.0

/10

80 幾週前評論

Hotels.com verified review

Positiv überrascht. Schönes Hotel, freundliches Personal, perfekter Standort in der Stadt.

HIDETAKA

商业

6.0

/10

85 幾週前評論

Expedia Group verified review

エントランススタッフの態度が最低でした。逆に受付スタッフなどの対応は素晴らしいので、たった1人の最低の対応で総合評価を下げてしまうのは残念です。

Javier

商业

8.0

/10

91 幾週前評論

Expedia Group verified review

After a few years going backwards, it seems this hotel took a new air (management) and is going back on track. The location is ideal, yet, they have to do something with the car entrance. On weekends the small street leading to the hotel is used as a parking lot for the theater beside and the cable car facility. Thus, it's a battle to go in or out (taxis needed to get us down one block away).

每頁評論數