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The Ritz-Carlton, Astana
酒店
9.6
/10
超棒
46个评论
客人对住宿的评价
Verified traveler
10.0
/ 10
Everything was just perfect, room is so comfortable and clean, service and food are amazing, staff is super friendly and professional.
查看翻譯
Jessica
10.0
/ 10
My brother and I had a wonderful experience staying in the Ritz Carlton Astana club room. The room is spacious and have a luxurious modern decoration throughout especially the bathroom with double sinks and lightings.
A special shout out to the club lounge staffs who are all very attentive and meet all our needs throughout our stay. They all have gone higher and beyond our expectations in remembering our names and what we have ordered previously. They have made our short stay extra special by preparing some small goodbye gifts for us based on our casual conversation that this is our first visit to Kazakhstan. This is very much appreciated and cherished.
We will stay in Ritz Carlton Astana again if we come back to this city and have high expectations on all other Ritz Carlton hotels and Marriott Bonvoy range around the world
查看翻譯
Tim
10.0
/ 10
Extremely impressed with service , level of comfort and friendliness of all staff at the hotel.
查看翻譯
在該地區
查看地圖
16 Dostyk Street, Astana Qalasy, Kazakhstan, 010016
主要設施
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游泳池
餐厅
24 小时前台
WiFi
电梯
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The Ritz-Carlton, Astana的可用房型
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知道了
The Ritz-Carlton, Astana周圍有什麼
16 Dostyk Street, Astana Qalasy, Kazakhstan, 010016
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了解更多關於The Ritz-Carlton, Astana
Location
The Ritz-Carlton, Astana is a hotel in a good neighborhood, which is located at Astana.
About The Ritz-Carlton, Astana
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Ritz-Carlton, Astana exclusively for you.
The Ritz-Carlton, Astana is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Ritz-Carlton, Astana.
The Ritz-Carlton, Astana所有設施
其他
要做的事情
- 浪漫求婚套餐
- 室內泳池
- 溫泉
- 健康俱樂部
- 三溫暖
- 蒸氣室
公共設施
- 其他
- 咖啡廳
- 電梯
- 餐廳
- 無菸區
- 保險箱
飯店服務
- 洗衣服務
- 旅遊服務
- 行李寄存
- 行李員
- 24 小時前台接待
- 服務台
商務設施
- 會議室
- 會議中心
- 會議室
- 商務中心
- 會議室
一般的
- 停車處
- 宴會
- 舞廳
- 陽台
食物和飲料
- 酒吧
- 早餐
連接性
- 局域網互聯網
- 免費 WiFi
接駁車服務
- 機場接送（收費）
附近設施
- 自動櫃員機/銀行服務
體育和娛樂
- 健身中心
The Ritz-Carlton, Astana住宿政策及一般資訊
重要提示
計劃在入住時間以外入住（例如清晨或深夜）？您可以直接與住宿安排！
- Fee for full breakfast: approximately KZT 24000 for adults and KZT 12000 for children
- Airport shuttle fee: KZT 30000 per vehicle (one-way)
- Pet fee: KZT 50000 per pet (varies based on length of stay)
- Rollaway bed fee: KZT 20000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
入住/退房時間
入住：
15:00 - 23:30
退房
前 12:00
酒店政策尚未公佈。
一般資訊
熱門設施 | 游泳池, 餐厅, 24 小时前台, WiFi, 电梯 |
入住/退房時間 | 从 15:00 - 23:30 - 到 12:00 |
早餐供應狀況 | 是的，酒店有提供早餐的房間 |
The Ritz-Carlton, Astana的可用房間 | 157 |
在The Ritz-Carlton, Astana的樓層數 | 26 |
另一設施在The Ritz-Carlton, Astana | 浪漫求婚套餐, 室內泳池, 溫泉, 健康俱樂部, 三溫暖 |
The Ritz-Carlton, Astana常見問題
在The Ritz-Carlton, Astana有哪些可用設施？
這裡有頂級設施The Ritz-Carlton, Astana例如游泳池, 餐厅, 24 小时前台, WiFi, 电梯 .（有些可能需要額外收費）
正常入住和退房時間是The Ritz-Carlton, Astana？
在The Ritz-Carlton, Astana的標準入住時間從15:00 - 23:30開始最晚退房時間為前 12:00
The Ritz-Carlton, Astana提供早餐嗎？
是的，The Ritz-Carlton, Astana提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。
What is the star rating of The Ritz-Carlton, Astana?
The Ritz-Carlton, Astana is a 5.0-star hotel.
How many floors does The Ritz-Carlton, Astana have?
The Ritz-Carlton, Astana has 26 floors.
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更多其他客人的評論The Ritz-Carlton, Astana
整體評分與評論 The Ritz-Carlton, Astana
其他来源 (46)
9.6
超棒
來自 46 則評論
清洁度
9.8
客房舒适度
9.8
服务和设施
9.6
排序方式
最相关
偏好設定
查看全部
旅行者評論 The Ritz-Carlton, Astana
每頁評論數
20
40
热门评论
Verified traveler
10.0
/10
24 幾週前評論
Hotels.com verified review
Everything was just perfect, room is so comfortable and clean, service and food are amazing, staff is super friendly and professional.
Jessica
朋友和家人
10.0
/10
26 幾週前評論
Hotels.com verified review
My brother and I had a wonderful experience staying in the Ritz Carlton Astana club room. The room is spacious and have a luxurious modern decoration throughout especially the bathroom with double sinks and lightings.
A special shout out to the club lounge staffs who are all very attentive and meet all our needs throughout our stay. They all have gone higher and beyond our expectations in remembering our names and what we have ordered previously. They have made our short stay extra special by preparing some small goodbye gifts for us based on our casual conversation that this is our first visit to Kazakhstan. This is very much appreciated and cherished.
We will stay in Ritz Carlton Astana again if we come back to this city and have high expectations on all other Ritz Carlton hotels and Marriott Bonvoy range around the world
閱讀更多
Tim
朋友和家人
10.0
/10
28 幾週前評論
Hotels.com verified review
Extremely impressed with service , level of comfort and friendliness of all staff at the hotel.
Tarik
10.0
/10
28 幾週前評論
Expedia Group verified review
Great hotel and next level down five stars
Christian
朋友和家人
10.0
/10
31 幾週前評論
Hotels.com verified review
Grossartige Infrastruktur, herzliches und sehr hilfsbereites Personal. Alles top!
Joost
10.0
/10
38 幾週前評論
Expedia Group verified review
Excellent
Rayan
朋友和家人
10.0
/10
44 幾週前評論
Hotels.com verified review
Overall, excellent hotel. However, the service falls short of the standard expected at Ritz hotels. Some staff members appeared to lack proper training.
Ilja
休闲 家庭
10.0
/10
44 幾週前評論
Expedia Group verified review
Overall, incredible experience
John
商业
10.0
/10
58 幾週前評論
Expedia Group verified review
Best hotel ever, Asan was the best! He had a cake specially made for me after Team USA competed. Best hotel!!!
Judith
休闲
8.0
/10
59 幾週前評論
Expedia Group verified review
All of the employees were extremely helpful. They called me by name and were very friendly.
I had reserved a city view room but got a room with a view of the outside maintenance shack. My bathroom had a shade with spaces on each side where I could see out to the shed and several times saw the employee going in and out of the shed. I never felt comfortable in the bathroom or shower. Not acceptable for the Ritz Carlton.
閱讀更多
Ahmed
商业 好友同行
10.0
/10
61 幾週前評論
Expedia Group verified review
Everything was outstanding
JOHN ROBERT H
休闲
10.0
/10
61 幾週前評論
Expedia Group verified review
The Staff in the Astana Ritz-Carlton were EXTREMELY helpful.
Conscierge Arman booked a trip to a smaller city.
Kamilla, from that small city, wrote descriptions of sites and made helpful recommendations.
Damili from that small city, supported with advice.
Azimat at the front desk was helpful and courteous.
Dmitry
2.0
/10
69 幾週前評論
Expedia Group verified review
When my wife and my son arrived at the property early in the morning they were told to sit at the lobby because their rooms were not ready. The problem was that the rooms were booked and paid for the whole day prior to their arrival. When I called up the property to resolve the matter all of the managers were too busy to talk to me. Avoid this hotel
閱讀更多
Dmitry
休闲
6.0
/10
70 幾週前評論
Expedia Group verified review
There is a night club on the third floor, which has a an open air bar and dance floor. Horrible loud music which you can hear in your room. No matter what floor you are on. Make sure to ask for the room which does not face this place
Konstantin
10.0
/10
70 幾週前評論
Expedia Group verified review
All around a great hotel
Konstantin
休闲 亲子同住
10.0
/10
71 幾週前評論
Expedia Group verified review
A true 5 star property
Dinara
朋友和家人
10.0
/10
78 幾週前評論
Hotels.com verified review
The experience was great and the hotel staff were very friendly. Our room was on the 16th floor with stunning view.
Joost
10.0
/10
91 幾週前評論
Expedia Group verified review
Exceeding expectations
Milagros
休闲 双人入住
10.0
/10
105 幾週前評論
Expedia Group verified review
The hotel itself is beautiful and the people working there are really kind and caring all time. Its really conveniently located and food there or around is good.
Valentina
休闲 亲子同住
10.0
/10
128 幾週前評論
Expedia Group verified review
The hotel is amazing! The service and stuff outstanding!
每頁評論數
20
40
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整體評分與評論 The Ritz-Carlton, Astana
其他来源 (46)
9.6
超棒
來自 46 則評論
清洁度
9.8
客房舒适度
9.8
服务和设施
9.6
排序方式
最相关
偏好設定
查看全部
旅行者評論 The Ritz-Carlton, Astana
每頁評論數
20
40
热门评论
Verified traveler
10.0
/10
24 幾週前評論
Hotels.com verified review
Everything was just perfect, room is so comfortable and clean, service and food are amazing, staff is super friendly and professional.
Jessica
朋友和家人
10.0
/10
26 幾週前評論
Hotels.com verified review
My brother and I had a wonderful experience staying in the Ritz Carlton Astana club room. The room is spacious and have a luxurious modern decoration throughout especially the bathroom with double sinks and lightings.
A special shout out to the club lounge staffs who are all very attentive and meet all our needs throughout our stay. They all have gone higher and beyond our expectations in remembering our names and what we have ordered previously. They have made our short stay extra special by preparing some small goodbye gifts for us based on our casual conversation that this is our first visit to Kazakhstan. This is very much appreciated and cherished.
We will stay in Ritz Carlton Astana again if we come back to this city and have high expectations on all other Ritz Carlton hotels and Marriott Bonvoy range around the world
閱讀更多
Tim
朋友和家人
10.0
/10
28 幾週前評論
Hotels.com verified review
Extremely impressed with service , level of comfort and friendliness of all staff at the hotel.
Tarik
10.0
/10
28 幾週前評論
Expedia Group verified review
Great hotel and next level down five stars
Christian
朋友和家人
10.0
/10
31 幾週前評論
Hotels.com verified review
Grossartige Infrastruktur, herzliches und sehr hilfsbereites Personal. Alles top!
Joost
10.0
/10
38 幾週前評論
Expedia Group verified review
Excellent
Rayan
朋友和家人
10.0
/10
44 幾週前評論
Hotels.com verified review
Overall, excellent hotel. However, the service falls short of the standard expected at Ritz hotels. Some staff members appeared to lack proper training.
Ilja
休闲 家庭
10.0
/10
44 幾週前評論
Expedia Group verified review
Overall, incredible experience
John
商业
10.0
/10
58 幾週前評論
Expedia Group verified review
Best hotel ever, Asan was the best! He had a cake specially made for me after Team USA competed. Best hotel!!!
Judith
休闲
8.0
/10
59 幾週前評論
Expedia Group verified review
All of the employees were extremely helpful. They called me by name and were very friendly.
I had reserved a city view room but got a room with a view of the outside maintenance shack. My bathroom had a shade with spaces on each side where I could see out to the shed and several times saw the employee going in and out of the shed. I never felt comfortable in the bathroom or shower. Not acceptable for the Ritz Carlton.
閱讀更多
Ahmed
商业 好友同行
10.0
/10
61 幾週前評論
Expedia Group verified review
Everything was outstanding
JOHN ROBERT H
休闲
10.0
/10
61 幾週前評論
Expedia Group verified review
The Staff in the Astana Ritz-Carlton were EXTREMELY helpful.
Conscierge Arman booked a trip to a smaller city.
Kamilla, from that small city, wrote descriptions of sites and made helpful recommendations.
Damili from that small city, supported with advice.
Azimat at the front desk was helpful and courteous.
Dmitry
2.0
/10
69 幾週前評論
Expedia Group verified review
When my wife and my son arrived at the property early in the morning they were told to sit at the lobby because their rooms were not ready. The problem was that the rooms were booked and paid for the whole day prior to their arrival. When I called up the property to resolve the matter all of the managers were too busy to talk to me. Avoid this hotel
閱讀更多
Dmitry
休闲
6.0
/10
70 幾週前評論
Expedia Group verified review
There is a night club on the third floor, which has a an open air bar and dance floor. Horrible loud music which you can hear in your room. No matter what floor you are on. Make sure to ask for the room which does not face this place
Konstantin
10.0
/10
70 幾週前評論
Expedia Group verified review
All around a great hotel
Konstantin
休闲 亲子同住
10.0
/10
71 幾週前評論
Expedia Group verified review
A true 5 star property
Dinara
朋友和家人
10.0
/10
78 幾週前評論
Hotels.com verified review
The experience was great and the hotel staff were very friendly. Our room was on the 16th floor with stunning view.
Joost
10.0
/10
91 幾週前評論
Expedia Group verified review
Exceeding expectations
Milagros
休闲 双人入住
10.0
/10
105 幾週前評論
Expedia Group verified review
The hotel itself is beautiful and the people working there are really kind and caring all time. Its really conveniently located and food there or around is good.
Valentina
休闲 亲子同住
10.0
/10
128 幾週前評論
Expedia Group verified review
The hotel is amazing! The service and stuff outstanding!
每頁評論數
20
40