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Sun Palm Beach Resort
度假村
7.4
/10
愉快體驗
34个评论
客人对住宿的评价
Steven Robert
10.0
/ 10
This was the most magical vacation and guesthouse that we have ever stayed at! The facilities are gorgeous and the staff is so sweet and accommodating (and always available) and we LOVED the big and beautiful pool. I think floating around in the water at night with the palm trees swaying above me was the most magical experience I have ever had. The hotel has wonderful gardens and is situated on a beautiful beach! Concerning the bad reviews- the guesthouse is located in a small town in East Africa and costs under $100 a night for an exotic beachfront guesthouse, I really don't understand why people expect the hotel to be a 5 star resort in California (you want that, you need to expect to pay for it). That means that power is going to go off every now and then (they ALWAYS got it to come back reasonably quickly!), the food is going to be African and take a little while because everything is fresh and often made to order and there may be a few bugs (though we never saw ANY! they were always cleaning and we found everything to be exceptionally clean) I have been a social worker in East Africa for 16 years, and I can say the food is going to be a transition for anyone arriving in the country- it isn't hygiene related, it is just going to be rough for some people who are coming into a new continent with different bacteria. Whenever we host teams, even for the teams that choose to ONLY eat at nice guesthouses and snacks that they brought, people will always get sick.
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Dieter
10.0
/ 10
War sehr schön alles wunderbar essen sehr gut Pool war zu warm weil Pumpe defekt war
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Verified traveler
10.0
/ 10
La struttura è ben curata, con una grande piscina e la spiaggia affaccia nella baia dell’isola dell’amore che si raggiunge a piedi con la bassa marea.
Il cibo è buono e abbondante e ogni sera organizzano uno spettacolo, oltre al beach volley e l’acqua gym con personale molto disponibile.
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Jacaranda Road, Watamu, Kilifi North, Kilifi, Kenya
主要設施
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游泳池
24 小时前台
WiFi
Sun Palm Beach Resort的可用房型
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Jacaranda Road, Watamu, Kilifi North, Kilifi, Kenya
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了解更多關於Sun Palm Beach Resort
General
Near Watamu Beach
Location
With a stay at Sun Palm Beach Resort in Watamu, you'll be by the ocean, within a 5-minute drive of Watamu Beach and Prawn Lake. This beach resort is 2.6 mi (4.2 km) from Mida Creek and 4.2 mi (6.8 km) from Ruins of Gedi.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Watamu Beach - 0.9 km / 0.6 mi
Prawn Lake - 4 km / 2.5 mi
Mida Creek - 4.2 km / 2.6 mi
Ruins of Gedi - 6.8 km / 4.2 mi
Portuguese Chapel - 22.7 km / 14.1 mi
Malindi Beach - 23 km / 14.3 mi
Vasco da Gama Pillar - 23.2 km / 14.4 mi
Silversands Beach - 23.5 km / 14.6 mi
Marine Park - 26.7 km / 16.6 mi
Mambrui Beach - 37.9 km / 23.6 mi
Pwani University - 49.7 km / 30.9 mi
St. Patrick's Catholic Church - 50.9 km / 31.6 mi
Kilifi Bridge - 51.2 km / 31.8 mi
The nearest major airport is Malindi (MYD) - 19.7 km / 12.2 mi
Facilities
Relax and unwind with massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a nightclub and an outdoor pool. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Business Facilities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Dining
Grab a bite at Beach, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 3 coffee shops/cafes. Relax with your favorite drink at the bar/lounge or the beach bar. Local cuisine breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Rooms
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Sun Palm Beach Resort所有設施

酒吧、咖啡廳與交誼廳

泳池

娛樂設施

公共空間

大廳
要做的事情
- 溫泉
- 花園
- 私人海灘
- 野餐區
- 圖書室
食物和飲料
- 夜總會
- 早餐
- 小吃店
一般的
- 吸煙區
- 停車處
- 陽台
飯店服務
- 洗衣服務
- 24 小時前台接待
- 服務台
兒童和寵物
- 托兒服務
- 兒童設施
適合家庭的設施
- 兒童遊戲
- 兒童泳池
運輸
- 區域班車
- 存放處
商務設施
- 會議室
- 商務中心
連接性
- 免費 WiFi
公共設施
- 保險箱
Sun Palm Beach Resort住宿政策及一般資訊
重要提示
- Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
入住/退房時間
入住:
從 14:30
退房
前 10:30
- Fee for local cuisine breakfast: approximately KES 20 for adults and KES 10 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Service Animals Not Allowed
Professional property host/manager, By ocean, No elevators
一般資訊
熱門設施 | 游泳池, 24 小时前台, WiFi |
入住/退房時間 | 从 14:30 - 到 10:30 |
早餐供應狀況 | 是的,酒店有提供早餐的房間 |
Sun Palm Beach Resort的可用房間 | 50 |
另一設施在Sun Palm Beach Resort | 溫泉, 花園, 私人海灘, 野餐區, 圖書室 |
Sun Palm Beach Resort常見問題
在Sun Palm Beach Resort有哪些可用設施?
這裡有頂級設施Sun Palm Beach Resort例如游泳池, 24 小时前台, WiFi .(有些可能需要額外收費)
正常入住和退房時間是Sun Palm Beach Resort?
在Sun Palm Beach Resort的標準入住時間從從 14:30開始最晚退房時間為前 10:30
Sun Palm Beach Resort提供早餐嗎?
是的,Sun Palm Beach Resort提供早餐。但您需要選擇含早餐的房型,如果您預定不含早餐的房型則需額外付費。
What is the star rating of Sun Palm Beach Resort?
Sun Palm Beach Resort is a 4.5-star hotel.
How many rooms are available at Sun Palm Beach Resort?
Sun Palm Beach Resort has 50 rooms in total.
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更多其他客人的評論Sun Palm Beach Resort
整體評分與評論 Sun Palm Beach Resort
其他来源 (34)
7.4
愉快體驗
來自 34 則評論
清潔度
8.0
房間舒適度
8.4
服務與設施
8.0
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旅行者評論 Sun Palm Beach Resort
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热门评论
Hans Jürg
閒暇 與伴侶同行
6.0
/10
15 幾週前評論
Expedia Group verified review
Renovationsbedürftige Türen
TV Remtote funktioniert nicht
Helene
6.0
/10
16 幾週前評論
Hotels.com verified review
Nice hotel with spacious rooms and efficient air conditioning. The beds are very comfortable and provide a good night’s sleep. Breakfast could be more varied, and we missed having cheese in the omelet ant it would have been nice to have a proper espresso machine in the bar that grinds the beans.
Roald Ivar
8.0
/10
17 幾週前評論
Hotels.com verified review
A beautiful places with superb service and a few minuses. Large and nice reception area with a great view of the garden and swimming pool. Got a nice room with an ok bathroom and good aircon, but the bed was really hard and no TV. The power went out a few times during our stay, but it wasn't a big deal. The breakfast was good and plentiful, but I missed some traditional breakfast products like cheese and jam. Unfortunately, some of the staff asked for "extra contributions" and that ruined the overall picture.
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Ian
閒暇 與伴侶同行
4.0
/10
30 幾週前評論
Expedia Group verified review
Check in went poorly as there was some confusion regarding a change in meal options. Then the room we were put in had a leaky A/C unit so we were moved to another room which we then had problems with the door lock. I have to say that with all of these minor problems they were rectified very quickly. I was surprised to find there was no refrigerator in the rooms but I should have checked the facilities provided. I dont know why they provide a tv when there in nothing you can watch on it and not even a communal tv where sports can be watched. We had opted for the dinner option for the first evening and on going to the restaurant where dinner was being served found a very limited variety of dishes available. After serving myself I returned to my table and started to eat only to find everything was cold. I asked my wife how her food was and she said hers was also cold. I then went and checked the baine maries and found they were all cold, well definitely not anywhere close to the 60 degrees Celsius they should be. I then complained about the cold food and pointed out that the possibility of food poisoning using cold baine maries was a real possibility. They then took my plate of food away and about five minutes later returned with the same plate of food and indicated it had been reheated, again a perfect recipe for food poisoning, but it was actually cold. I then left the restaurant and went to reception asking to see a supervisor or even better the manager. Not good
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Steven Robert
閒暇 與兒童同行
10.0
/10
109 幾週前評論
Expedia Group verified review
This was the most magical vacation and guesthouse that we have ever stayed at! The facilities are gorgeous and the staff is so sweet and accommodating (and always available) and we LOVED the big and beautiful pool. I think floating around in the water at night with the palm trees swaying above me was the most magical experience I have ever had. The hotel has wonderful gardens and is situated on a beautiful beach! Concerning the bad reviews- the guesthouse is located in a small town in East Africa and costs under $100 a night for an exotic beachfront guesthouse, I really don't understand why people expect the hotel to be a 5 star resort in California (you want that, you need to expect to pay for it). That means that power is going to go off every now and then (they ALWAYS got it to come back reasonably quickly!), the food is going to be African and take a little while because everything is fresh and often made to order and there may be a few bugs (though we never saw ANY! they were always cleaning and we found everything to be exceptionally clean) I have been a social worker in East Africa for 16 years, and I can say the food is going to be a transition for anyone arriving in the country- it isn't hygiene related, it is just going to be rough for some people who are coming into a new continent with different bacteria. Whenever we host teams, even for the teams that choose to ONLY eat at nice guesthouses and snacks that they brought, people will always get sick.
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Anna
6.0
/10
121 幾週前評論
Expedia Group verified review
Had to change rooms 3 times as there were issues with ants and a/c not working. Don't go for all inclusive as food isn't great (except breakfast) pizza place onsite good.
Thomas
4.0
/10
155 幾週前評論
Hotels.com verified review
Booked a deluxe apartment with seaview. However, as it turned out the apartment was not an apartment, but a room in a house with a shared livingroom. Seaview was no -existent from the room.
Renaud
閒暇
2.0
/10
167 幾週前評論
Expedia Group verified review
L'établissement se veut luxueux mais la base n'y est pas.
La sute etait tres sombre, sans terrasse, et les rideaux sont tellemznt fin quavec les lumieres allumées tout le monde vous voit dans votre lit...
Beaucoup de coupures d'eau et d'électricité. Pas d'eau chaude. La wifi n'est pas dans toutes les chambres.
L'hôtel ne dispose pas de restaurant.
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Francesca
閒暇 家庭
2.0
/10
173 幾週前評論
Expedia Group verified review
Struttura pessima e truffa!!!
All'arrivo la prenotazione non c'era. Dopo aver contattato il servizio clienti, sono comparse le camere e ci è stato detto che era tutto a posto.
Purtroppo non è stato così. Nelle camere non ha funzionato per giorni l'aria condizionata (nonostante diversi solleciti per sistemarla), l'acqua calda non è mai pervenuta.
TUTTE le sere andava via la corrente e così non funzionava la pompa che tira acqua: non ci si lava . I ragazzi alla reception (senza uniforme, targhette di identificazione o altro) sono completamente spaesati e incapaci di dare una risposta concreta alle richieste di risolvere i problemi.
La colazione altro tasto dolente: scarsa e di qualità pessima, con la sala sporca, l'omelette cotta su un fornello che dire incrostato è poco, e con gli ingredienti da poter aggiungere piazzati su un piatto tutti insieme alla rinfusa.
La mancanza di organizzazione e di una gestione competente del luogo, evidentemente maltenuto, è lampante a questo punto.
Il peggio si raggiunge dopo 4 giorni: ci dicono che non hanno ricevuto il pagamento delle stanze perchè gli account dell'hotel sono stati creati da un manager che non lavora più per loro da 5 anni e quindi non riescono ad accedere a prenotazioni e pagamenti. In modo estremamente arrogante e strafottente ci viene richiesto di pagare nuovamente tutto, perchè loro non hanno colpe e non hanno intenzione di fare nulla.
Chiesto rimborso e fuggiti in un'altra struttura.
ALLA LARGA!!!!
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Jasmine
閒暇 與伴侶同行
4.0
/10
173 幾週前評論
Expedia Group verified review
The staff were friendly and the pool was great. However we experienced issues at check in (not being placed in the room we booked), long power cuts and Wi-Fi issues
Dieter
10.0
/10
320 幾週前評論
Hotels.com verified review
War sehr schön alles wunderbar essen sehr gut Pool war zu warm weil Pumpe defekt war
Dahir
6.0
/10
324 幾週前評論
Hotels.com verified review
bad aircondition.. Food? careful
Malena
8.0
/10
329 幾週前評論
Hotels.com verified review
Fantastic place and very good service. A lot of Italian tourists and the food served is typically Italian. We stayed at a lot of different places on our holiday and to spend 7-14 days at this place with only Italian food while in Kenya would not be ideal .
The place is magnificent with nice and tidy rooms and comfortable beds.
We spent New Years and had a wonderful dinner on the beach.
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Verified traveler
8.0
/10
346 幾週前評論
Hotels.com verified review
Struttura accogliente, in posizione vicina al centro di Watamu. Personale sempre gentile e sorridente. Ideale per trascorrere qualche giorno all’insegna del relax.
Da migliorare: servizi igienici.
Nota negativa a margine: prezzo troppo elevato per i pasti esclusi dalla tariffa all inclusive.
Verified traveler
閒暇 家庭
10.0
/10
348 幾週前評論
Expedia Group verified review
La struttura è ben curata, con una grande piscina e la spiaggia affaccia nella baia dell’isola dell’amore che si raggiunge a piedi con la bassa marea.
Il cibo è buono e abbondante e ogni sera organizzano uno spettacolo, oltre al beach volley e l’acqua gym con personale molto disponibile.
Nique
10.0
/10
352 幾週前評論
Hotels.com verified review
The only thing I missed was hot water in the showers. I pointed it out and it was fixed, but the problem came back.
A special comment about the incredible staff. They where amazing, hard to be better in making people feeling welcome than what they did.
Bart-Jan
10.0
/10
365 幾週前評論
Hotels.com verified review
Sun Palm beach is really a great place to stay. As is Watamu! All staff were very (child)friendly. Only remarks would be the limited choice of food (non Italian alternatives were on the menu but not available during ou stay).
Verified traveler
閒暇 與伴侶同行
2.0
/10
371 幾週前評論
Expedia Group verified review
This property is not as shown on the website. It was a shabby room with black mold showing on the walls of the facility and in the outflow pipe to the AC. The bathroom is a mess, cracked vanity cracked and dirty molding on shower floor soiled by age tile floor. The room AC shut on and off many times during the hot tropic nights. The food started fine but later brought the gift of travelers disease (diarhea). This is not a 4 star hotel. The beach was 4 star. Who rates these resorts anyway? This was a most distressing stay after a 21hour flight. Expedia you should be ashamed and embarassed to represeent this resort.
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Mandy
10.0
/10
375 幾週前評論
Hotels.com verified review
We stayed at the Sun Palm for 3 nights as a family of 5. The staff were very welcoming and showed us around the resort and were very accommodating with our needs. The resort is set on a fantastic beach with clear water and an abundance of interesting island/coves to discover.
The room was excellent, spacious and clean.
The buffet food was good with plenty of options, including pancakes for breakfast and pasta station for dinner, which kept our kids happy. The restaurant on site was also excellent for choice.
The hotel catered for their Italian guests but as English speakers we were not left out and every effort was made to ensure we were involved especially during the evening shows.
Would return again for another fully enjoyable holiday.
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Verified traveler
10.0
/10
378 幾週前評論
Expedia Group verified review
Personale gentilissimo, molto disponibile e sempre sorridente, in particolare i camerieri al bar e il personale della reception.
La camera molto confortevole e bellissima la vista sulla piscina.
Bellissima la spiaggia privata con lettini gratuiti e personale sempre gentilissimo.
Le uniche pecche del soggiorno sono state il WI-Fi molto debole e limitato solo alla reception e la doccia con l'acqua al massimo tiepida.
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