IconStay The Wave Residence @ Melaka

Toilet bad and smelly, kitchen equipment not good condition, overall room smell bad, no WiFi and no parking facility.

Overall ok cuma toilet sahaja ada bau yang kurang menyenangkan.

I arrived at the hotel around 4:30 PM, an hour and a half after the official check-in time of 3 PM. Upon arrival, the receptionist asked for the unit number from the owner or agent, which I did not have. The owner had not provided any details for check-in, nor had they contacted me in advance. Attempts to reach the owner by phone went unanswered. Eventually, I had to contact Traveloka, who provided an alternate contact number for the owner. Only after messaging this number on WhatsApp did I receive the necessary unit details. I spent an hour outside the hotel waiting for these details. The owner 's lack of communication was highly unprofessional. Additionally, the unit itself was not as advertised, appearing much older than the images on the website suggested. Do not be misled by the photos.

Staf yang handle dekat pintu masuk ini sangat sombong, tidak selayaknya kerja di hotel seperti ini, yang harus memberikan pelayan yang baik bagi turis asing. Kita sudah bayar mahal service memuaskan.

friendly staff. clean room, nice view

This hotel is good and recommended for traveler of 4 person. The unit have 2 bedrooms wirh sofa dinner table and all kitchen set. AC is very cool. Location near to all attraction in Melaka. You can take a grab everywhere not more than 10 ringgit. Also you can have a very nice and a lot of variant breakfast only with 20 ringgit

Service sangat teruk, saya sangat kecewa 😠

Awesome but the tv got no channel to watch because of the new digital tv regulations

Saya sekeluarga tidak berpuas hati dengan kebersihan di bilik ni. Ditambah dengan kemudahan yang rosak. Tidak berbaloi. Dah komen pon tak ada tindakan.

Pleasant stay here..clean and spacious hall

Lokasi mudah ke pusat bandaraya. Selesa untuk bawa keluarga besar.

Orang icon ni cakap tak boleh parking dalam kad rosak. So terpaksa parking luar ada kemudahan park dalam kena park luar. Bila try guna kad tu parking dalam boleh je tak ada masalah. Tak tahu kenapa dia tak bagi park dalam. Tandas busuk sikit. I bagi 3.5/5. Ok tqsm ..

The room is ok but the services is poor. Been calling the staff for check out for 3 hours but have no response received.

Keseluruhannya sangat berpuas hati. apartment bersih, servis oke cuma satu sepanya sangat semut merah. Anak saya kena gigit dengan semut tuh. Harap dapat atasi masalah semut untuk agar pengunjung dapat menginap dengan lebih selesa.

Got a lot of red ant. Far from Jonker walk.

Sinki bilik air tersumbat tak di perbetulkan, water heater pun rosak tak di ganti

Check in time 3 pm, found out water heater gt problem, inform to customer service, say will change room for us at 4pm. Wait until 5pm, call cs and they tell us no room available. Ask them call technician, said will come over check in short while. Wait till 530 call cs and ask, said no technician are available. What a good cs service. Also what a good experience in Melaka. Won't consider for this anymore.

Yes, it's awesome and very convenient. I love the pool! Too big!

Dekat dengan bandar dan fasiliti yang pelbagai cuma kena pergi waktu off peak untuk lebih selesa.

No reception service. Self check-in due to v were late for 40min of the time promised. The owner almost want to forfeit our room due to that. Bcz v went to bayou lagoon, kept the phone in locker and uncontactable. Ended up, v rushed to get the key 1st and scared of no room to stay. V stayed at level 21, nice view and comfortable beds. But the water heater was leaking terribly so v dared not on the heater, and so v hv no hot shower. The lock and handle of the washroom also not really in gd condition. The pool was crowded but overall acceptable for kids fun. The room smelled not well due to poor airation and the cleanliness of the sofa need to be improved as my gals experienced dust mite allergies after slept there overnight. But it's worth of the value v paid.