Accommodation charges MYR 75.00/guest for extra breakfast.
Breakfast at the accommodation will be provided from 07:00 - 11:00.
Pets are not allowed in the accommodation.
Policies
1. Check in time: 03:00PM / Check out time: 12:00PM
2. Valid photo identification is required at check-in (passport for foreign nationals). The name on the identification document must exactly match the name on the reservation. Guests may be denied check-in if the names do not match.
3. Room Policies — Early Arrival / Late Check-out: Subject to availability. Late check-out may incur additional charges. — Early Departure: Full charge (100%) of the confirmed stay will apply after check-in. — Connecting Rooms: Available upon request and subject to availability. — Extra Person Charge: MYR 350 nett per person, per night (age 4 and above). Includes day bed, breakfast, and in-room amenities.
4. Credit Card Holder must be present in the hotel and please ensure to bring along the same card that has been used for payment on your booking as it is our local Bank requirement for verification for cards used for the online transactions fees. The credit card used to make the booking must be presented upon check-in.
5. Deposit: MYR 300.00 per night will be collected upon check-in. Alternatively, guests may opt to settle charges in cash based on consumption.
6. Malaysia Tourism Tax: MYR 10.00 per room, per night is imposed by the country of Malaysia and collected at the property from 1 January 2022. Permanent residents and Malaysian nationals are exempt from the tax
7. No Check-Out allowed on 31 Dec 2024
8. Additional supplement charge for third person at MYR350 nett per person per day inclusive of day bed, breakfast, and room amenities (age 4 and above) for all room categories and suites excluding the family room and beachfront family room. Maximum 1 extra bed per room. The additional supplement charge for third person is not include in the room rate. To request, kindly contact hotel reservation team
9. Hotel will be having compulsory NEW YEAR’S EVE DINNER on 31st December 2025 at RM800nett per adult and RM400nett per child. The compulsory dinner charges will apply for all stays across the New Year’s Eve period (31 December 2025). Charges are included in the room rate is for 2 persons. For additional persons, the New Year Eve Gala Dinner charge will be collected upon check in.
11. From 1 January 2025, The Tourism Promotional Fee of RM10nett per room per night and RM20 per room per night during selected events such as the Langkawi International Maritime and Aerospace (LIMA), Ironman Langkawi, Le Tour De Langkawi and Oceanman Langkawi. This fee is not included in the reservation and will be collected from guests upon arrival.
12. Please be informed that a Tourism Tax of RM20 per room per night will be applicable during the following periods: LIMA: 20 – 24 May 2025 Le Tour De Langkawi: 27 – 28 September 2025 Ironman: 1 – 2 November 2025
Fruits with strong odours or staining properties—such as durians and mangosteens—are strictly prohibited in guest rooms.
Suite Room Privileges — Complimentary The Club access for two registered guests: — Breakfast choices: American or Asian set menu at The Club, or buffet at Spice Market / Pelangi Grill. — Evening cocktails (5:00 PM – 7:00 PM) and all-day refreshments (7:00 AM – 9:00 PM). — Exclusive discounts: 20% off food & beverage and 15% off spa treatments (not combinable with other offers).