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The Exchange Regency Residence Hotel
酒店
7.5
/10
非常好
1,538个评论
客人对住宿的评价
Almarea Mallari Jarra
8.5
/ 10
我有一个安全舒适的住宿
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Joseph M. M.
9.4
/ 10
物有所值，房间非常舒适。
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Frances A. B.
8.8
/ 10
很棒的地方。工作人员非常热情周到。
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Augustinus B.
9.1
/ 10
该酒店位于奥提加斯市，地理位置优越。行人可以轻松到达周边地区。受到推崇的
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Evangeline N.
10.0
/ 10
我们在 Exchange Regency Residence Hotel 度过了一段愉快的时光。谢谢。
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在該地區
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Exchange Road Corner Meralco Avenue, Ortigas Center, Ortigas Center, Pasig, Metro Manila, Philippines, 1605
主要設施
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餐厅
游泳池
WiFi
电梯
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The Exchange Regency Residence Hotel的可用房型
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價格顯示
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CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the country了解更多
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The Exchange Regency Residence Hotel周圍有什麼
Exchange Road Corner Meralco Avenue, Ortigas Center, Ortigas Center, Pasig, Metro Manila, Philippines, 1605
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了解更多關於The Exchange Regency Residence Hotel
Home Highlights
Nestled in Pasig, The Exchange Regency Residence Hotel is a modern accommodation featured complete amenities with easy access to various tourist spots in the city.
Location and Nearby Attractions
Less than 10-minute drive to SM Megamall, while Metrowalk can be reached by only 5-minute driving distance.
Can�t get enough of shopping malls? Check out Shangri-La Plaza which is located 1.3 KM away from our accommodation.
Home Features
We offer a comfy room equipped with premium bedding and air conditioning to accommodate your good night sleep.
It also features 32-inch LED TV with premium channels, free Wi-Fi, in-room safe, and daily housekeeping.
While, the private bathroom comes with shower and on-request hairdryer.
Family with kids feel free to enjoy children play area, game room, and mini golf.
You can also relax and chill by the pool or spend some time in the fitness center that are available on-site.
The Exchange Regency Residence Hotel所有設施
其他
飯店服務
- 洗衣服務
- 大堂報紙
- 旅遊服務
- 行李寄存
- 行李員
- 前台
- 服務台
要做的事情
- 室外游泳池
- 溫泉
- 三溫暖
- 蒸氣室
- 泳池日光躺椅
公共設施
- 其他
- 餐廳
- 保險箱
- 咖啡廳
- 電梯
一般的
- 宴會
- 吸煙區
- 停車處
商務設施
- 會議設施
- 會議室
- 會議室
體育和娛樂
- 遊戲室
- 檯球
- 健身中心
食物和飲料
- 酒吧
- 早餐
附近設施
- 雜貨店
- 自動櫃員機/銀行服務
適合家庭的設施
- 兒童泳池
連接性
- 免費 WiFi
接駁車服務
- 機場接送（收費）
The Exchange Regency Residence Hotel住宿政策及一般資訊
重要提示
計劃在入住時間以外入住（例如清晨或深夜）？您可以直接與住宿安排！
- Fee for local cuisine breakfast: approximately PHP 300 to 500 for adults, and PHP 150 to 300 for children
- Airport shuttle fee: PHP 1500 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: PHP 1000 per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 5:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 18
入住/退房時間
入住：
15:00 - 17:00
退房
前 11:00
酒店政策尚未公佈。
一般資訊
熱門設施 | 餐厅, 游泳池, WiFi, 电梯 |
入住/退房時間 | 从 15:00 - 17:00 - 到 11:00 |
早餐供應狀況 | 是的，酒店有提供早餐的房間 |
The Exchange Regency Residence Hotel的可用房間 | 216 |
在The Exchange Regency Residence Hotel的樓層數 | 40 |
另一設施在The Exchange Regency Residence Hotel | 洗衣服務, 大堂報紙, 旅遊服務, 行李寄存, 行李員 |
The Exchange Regency Residence Hotel常見問題
在The Exchange Regency Residence Hotel有哪些可用設施？
這裡有頂級設施The Exchange Regency Residence Hotel例如餐厅, 游泳池, WiFi, 电梯 .（有些可能需要額外收費）
正常入住和退房時間是The Exchange Regency Residence Hotel？
在The Exchange Regency Residence Hotel的標準入住時間從15:00 - 17:00開始最晚退房時間為前 11:00
The Exchange Regency Residence Hotel提供早餐嗎？
是的，The Exchange Regency Residence Hotel提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。
What is the star rating of The Exchange Regency Residence Hotel?
The Exchange Regency Residence Hotel is a 3.0-star hotel.
How many floors does The Exchange Regency Residence Hotel have?
The Exchange Regency Residence Hotel has 40 floors.
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更多其他客人的評論The Exchange Regency Residence Hotel
整體評分與評論 The Exchange Regency Residence Hotel
Traveloka (793)
其他来源 (745)
8.2
非常好
來自 793 則評論
由旅行者提供於
清洁度
8.0
客房舒适度
8.1
餐食
7.3
地点
8.5
服务和设施
7.9
旅行者常提到 The Exchange Regency Residence Hotel
全部
员工友好度 (1)
卧室 (1)
排序方式
最近
格式
带有文本
偏好設定
所有评分, 当前应用程序语言, 查看所有评论
旅行者評論 The Exchange Regency Residence Hotel
每頁評論數
20
40
顾客评论
j***g
5.8
/10
78 幾週前評論
Staff service to be improve. Temper look not good. Cockroach appear frequently even on bed, can be improve. Air-conditioning lighting all good. Others all look clean. Near by shopping mall walking distance.
您認為這則評論有幫助嗎？
Accommodation's Reply
07 Jun 2024
尊敬的宾客，感谢您抽出宝贵时间与我们分享您的评价。我们非常重视您的宝贵反馈，因为它有助于我们找到改进的空间，从而提升宾客体验。我们向您保证，我们正在认真研究您的意见，以便改进和完善我们的运营流程。得知您的入住体验未能达到您的期望，我们深感抱歉。对于您在入住期间遇到的不便，我们深感抱歉。您的舒适和满意对我们至关重要，我们致力于解决这些问题。我们将逐一调查这些问题，确保得到解决，并提升未来宾客的体验。希望您能接受我们诚挚的歉意，并再次给我们机会为您服务。祝您一切安好，一路平安！Arvin Raymundo，前台助理经理。
查看原文
Ailynn A.
6.0
/10
138 幾週前評論
Bad experience. I will not book again in this hotel.
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Accommodation's Reply
11 Apr 2023
尊敬的 Ailynn 女士，感谢您抽出宝贵时间与我们分享您的评价。我们竭尽全力为您和所有宾客提供舒适无忧的住宿体验。虽然我们理解您的入住体验不如我们所愿，但请注意，我们严格遵守《入住须知》，并已采取必要措施告知和提醒宾客。客房内张贴了禁止吸烟政策的宾客须知。公共区域（包括便利设施层）也放置了相同的提醒和相应的处罚措施。尽管我们希望为您提供无忧的住宿体验，但我们的公寓公司仍因违规行为而处以罚款。此致，Arvin Raymundo，前台助理经理。
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hc
heidi c. s.
9.7
/10
169 幾週前評論
Had a pleasant stay at the hotel, as always. Frontline officer and other hotel staff were kind and efficient. Thank you and keep up the good works.
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Accommodation's Reply
02 Sep 2022
尊敬的 Heidi 女士：
非常感谢您抽出时间分享您近期入住我们酒店的体验。我们很高兴听到您觉得我们员工友善且高效。我们已将您的反馈分享给团队其他成员，他们也很高兴得知我们为您提供了一次非凡的入住体验。我们迫不及待地希望您能尽快再次入住我们酒店。
期待您再次光临！
祝您一切安好，一路平安！
Arvin Raymundo
前台助理经理
查看原文
KS
Kyle S. A.
9.1
/10
180 幾週前評論
Experienced quite a good stay. Although you will see the age of the hotel due to the vinyl floors getting peeled off a bit, one lamp was not lighting, and mirror and tiles in the bathroom are worn off a bit, it was still a good stay. Apart fr that, aircon works fine, bed is clean. I will still book again.
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Accommodation's Reply
23 Jun 2022
尊敬的 Abastillas 女士：
非常感谢您抽出时间分享您近期入住我们酒店的体验。我们很高兴听到您在我们酒店度过了愉快的时光。今年 7 月，我们的酒店将迎来 10 周年纪念日。为了积极主动地做好服务，我们目前正在对部分设施进行翻新和升级。
期待您下次入住我们酒店。
祝您一切安好，一路平安！
Arvin Raymundo
前台助理经理
查看原文
RG
Raymund G.
6.0
/10
194 幾週前評論
The air conditioning was terrible and had trouble cooling up the room. There was only two of us. I know it's not a 5-star hotel like other hotels but this is just sub-par. Some motels/inns have even better air conditioning than this. There was a roach on the side table and one was also seen in the comfort room. Another hotel's comfortable rooms are even better than the comfort room here. It's too small and cramped. The toiler is right beside the wall (parallel to it, not away from it). The shower head water sprout can reach the sink even with medium flow. That is how cramped it was. The elevator panel had a film with signage indicating it was being replaced every 30-min. However, the yellowish dark tint makes me believe otherwise. Aside from this, the staff was very accommodating and friendly. The breakfast fee was worth it as well. Tully's serve good food. Overall I give this a 5/10 and will only ever stay again if it's the only option available in Ortigas. Thanks.
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Accommodation's Reply
18 Mar 2022
尊敬的雷蒙德先生：
感谢您抽出时间与我们分享您的评价。我们很高兴得知您对我们的员工以及套餐中包含的各项福利感到满意，但很遗憾您的住宿体验不如预期。我们提供不同类型的房型，以满足客人的不同需求。如果您喜欢更宽敞的客房，我们建议您选择腿部空间更大的套房。套房面积在 64.5 至 68.5 平方米之间。
酒店目前正在采取措施升级其设施。今年我们已将升级工作纳入考量，因此我们希望届时您能再次给予我们机会。此外，作为一项积极主动的措施，酒店已与虫害防治服务提供商密切合作。酒店已加强虫害处理力度，以防止问题再次发生。关于电梯面板贴膜，请注意，所有电梯面板均已进行消毒，并非每 30 分钟更换一次。
再次向您致以诚挚的歉意，雷蒙德先生。我们希望您能再次给予我们机会，让我们继续为您服务，并分享我们已分享的改进和更新。
祝您安全，一路顺风！
Arvin Raymundo
前台助理经理
查看原文
JC
Jennifer C.
5.7
/10
210 幾週前評論
A quarantine hotel. Booking did not pushed through.
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AD
Alona D.
5.9
/10
247 幾週前評論
The customer service of the hotel is totally unacceptable. They didn't know how to give a proper customer service. When we book the staycation there is no warning or disclaimer indicating that the hotel is a quarantine hotel for ofw's because that's what the receptionist said. When we arrived there were very existed and tired because I came from work and my daughter cleaned our house (currently under renovation) that's why we wanted a staycation. The customer service didn't even teach us or accommodate us how to refund the paid staycation. She said that there is a disclaimer in the website but we don't see any, if we do, we will not book a staycation in the first place.
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Accommodation's Reply
24 Mar 2021
尊敬的多明戈女士：
首先，感谢您抽出宝贵时间评价我们的酒店。对于疫情给您带来的不便，我们深表歉意。自2020年3月封锁至今，根据政府规定，居家度假或任何形式的休闲住宿均不被允许。我们深感忧虑，希望疫情尽快结束。
我们期待再次与您见面，并确保您疫情过后再次入住我们酒店时能留下更美好的回忆。
祝您平安！
Leo Amante
前台助理经理
查看原文
LC
Leonardo C.
家庭
6.4
/10
307 幾週前評論
small room small bathroom and low cool aircon
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DM
Danilo M.
家庭
9.7
/10
308 幾週前評論
It is our Go-To Place everytime we need to hang out or a weekend getaway. Service never fails and staffs are always friendly. Can't complain on the location since it's near Megamall.
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Tine O.
家庭
8.8
/10
308 幾週前評論
We loved it so much! My family spent Christmas eve in this hotel. It has all we need for its price. 😃
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CR
Clariselle R.
家庭
6.0
/10
308 幾週前評論
The room was okay not that bad. There are few flies which is still tolerable. The worst part is the elevator. You'll need to wait for more than 30mins just to ride the elevator because according to them it is still manual.
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JG
Jessamine G.
家庭
9.1
/10
309 幾週前評論
The staff were friendly. The place was clean and location was close to the malls. Only downside was the elevator. We were there for 4 days at the busiest season and of the 3 elevators, only 2 were working, sometimes only 1.
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Eramae S.
商业
5.4
/10
312 幾週前評論
There was only one elevator working when we were there. It stops every floor and we were at the 29th. We were not able to check in on time and was not contacted if the room was already available. When inside the room, there was a left over chocolate bar and nothing else. When we asked regarding the mini bar they said they will restock it but they did when we were not there.
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EJ
Erwina J. B. G.
6.1
/10
313 幾週前評論
The foreign tenants there are the worst!! The elevators don’t work well and the people are acting like savages - not queuing and cutting lines! So disappointing yo stay in a place like this!
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KI
Kristoffer I. B. A.
5.7
/10
314 幾週前評論
We have been penalized with certain amount because of over using balloons. However, before we put some decors there we make sure that hotel’s walls will be free from scratches. Anyway, that happened already. Not to book there again 🙂
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SB
Steffany B.
商业
6.3
/10
321 幾週前評論
The hotel staff was very nice and accommodating but our stay in this hotel was totally unsatisfying. There was no hot water in the shower. We came in late from a birthday dinner that we attended and it was only then that we found out about the shower situation. We did not have toiletries. Apart from the bottled shampoo and shower gel that were already inside the bathroom, we were not provided with toothbrushes, toothpaste and slippers. When I called the reception about it, they told us that we only booked a classic room and thus the lack of slippers and toiletries. But for a one-time exception, they gave us the said toiletries and slippers for free and waived the additional cost. I honestly did not feel grateful at all because that was very basic of a hotel accommodation. I have stayed in way cheaper hotels and experienced way better accommodation and facilities.
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Rocelyn R. C.
商业
6.4
/10
326 幾週前評論
no wifi connection most of our stay they tried to help me to connect me but it only lasted for for 5 times. I called for them about it for 3 times. I was supposed to do our payroll since their is no wifi connection I was not able to do it. our payroll was online based that's why I really need wifi connection.
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jelli j. h. a.
6.6
/10
328 幾週前評論
breakfast wasn’t like before, sad
1 個人覺得它很有幫助
MA
Martin A.
家庭
8.5
/10
331 幾週前評論
Thank you exchange regency hotel for the wonderful stay! Happy that you got all my requests for the birthday of my mom. Till next time!
1 個人覺得它很有幫助
JA
Johnrick A.
6.0
/10
332 幾週前評論
The water heater doesn’t even work.
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整體評分與評論 The Exchange Regency Residence Hotel
Traveloka (793)
其他来源 (745)
8.2
非常好
來自 793 則評論
由旅行者提供於
清洁度
8.0
客房舒适度
8.1
餐食
7.3
地点
8.5
服务和设施
7.9
旅行者常提到 The Exchange Regency Residence Hotel
全部
员工友好度 (1)
卧室 (1)
排序方式
最近
格式
带有文本
偏好設定
所有评分, 当前应用程序语言, 查看所有评论
旅行者評論 The Exchange Regency Residence Hotel
每頁評論數
20
40
顾客评论
j***g
5.8
/10
78 幾週前評論
Staff service to be improve. Temper look not good. Cockroach appear frequently even on bed, can be improve. Air-conditioning lighting all good. Others all look clean. Near by shopping mall walking distance.
您認為這則評論有幫助嗎？
Accommodation's Reply
07 Jun 2024
尊敬的宾客，感谢您抽出宝贵时间与我们分享您的评价。我们非常重视您的宝贵反馈，因为它有助于我们找到改进的空间，从而提升宾客体验。我们向您保证，我们正在认真研究您的意见，以便改进和完善我们的运营流程。得知您的入住体验未能达到您的期望，我们深感抱歉。对于您在入住期间遇到的不便，我们深感抱歉。您的舒适和满意对我们至关重要，我们致力于解决这些问题。我们将逐一调查这些问题，确保得到解决，并提升未来宾客的体验。希望您能接受我们诚挚的歉意，并再次给我们机会为您服务。祝您一切安好，一路平安！Arvin Raymundo，前台助理经理。
查看原文
Ailynn A.
6.0
/10
138 幾週前評論
Bad experience. I will not book again in this hotel.
您認為這則評論有幫助嗎？
Accommodation's Reply
11 Apr 2023
尊敬的 Ailynn 女士，感谢您抽出宝贵时间与我们分享您的评价。我们竭尽全力为您和所有宾客提供舒适无忧的住宿体验。虽然我们理解您的入住体验不如我们所愿，但请注意，我们严格遵守《入住须知》，并已采取必要措施告知和提醒宾客。客房内张贴了禁止吸烟政策的宾客须知。公共区域（包括便利设施层）也放置了相同的提醒和相应的处罚措施。尽管我们希望为您提供无忧的住宿体验，但我们的公寓公司仍因违规行为而处以罚款。此致，Arvin Raymundo，前台助理经理。
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hc
heidi c. s.
9.7
/10
169 幾週前評論
Had a pleasant stay at the hotel, as always. Frontline officer and other hotel staff were kind and efficient. Thank you and keep up the good works.
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Accommodation's Reply
02 Sep 2022
尊敬的 Heidi 女士：
非常感谢您抽出时间分享您近期入住我们酒店的体验。我们很高兴听到您觉得我们员工友善且高效。我们已将您的反馈分享给团队其他成员，他们也很高兴得知我们为您提供了一次非凡的入住体验。我们迫不及待地希望您能尽快再次入住我们酒店。
期待您再次光临！
祝您一切安好，一路平安！
Arvin Raymundo
前台助理经理
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KS
Kyle S. A.
9.1
/10
180 幾週前評論
Experienced quite a good stay. Although you will see the age of the hotel due to the vinyl floors getting peeled off a bit, one lamp was not lighting, and mirror and tiles in the bathroom are worn off a bit, it was still a good stay. Apart fr that, aircon works fine, bed is clean. I will still book again.
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Accommodation's Reply
23 Jun 2022
尊敬的 Abastillas 女士：
非常感谢您抽出时间分享您近期入住我们酒店的体验。我们很高兴听到您在我们酒店度过了愉快的时光。今年 7 月，我们的酒店将迎来 10 周年纪念日。为了积极主动地做好服务，我们目前正在对部分设施进行翻新和升级。
期待您下次入住我们酒店。
祝您一切安好，一路平安！
Arvin Raymundo
前台助理经理
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RG
Raymund G.
6.0
/10
194 幾週前評論
The air conditioning was terrible and had trouble cooling up the room. There was only two of us. I know it's not a 5-star hotel like other hotels but this is just sub-par. Some motels/inns have even better air conditioning than this. There was a roach on the side table and one was also seen in the comfort room. Another hotel's comfortable rooms are even better than the comfort room here. It's too small and cramped. The toiler is right beside the wall (parallel to it, not away from it). The shower head water sprout can reach the sink even with medium flow. That is how cramped it was. The elevator panel had a film with signage indicating it was being replaced every 30-min. However, the yellowish dark tint makes me believe otherwise. Aside from this, the staff was very accommodating and friendly. The breakfast fee was worth it as well. Tully's serve good food. Overall I give this a 5/10 and will only ever stay again if it's the only option available in Ortigas. Thanks.
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Accommodation's Reply
18 Mar 2022
尊敬的雷蒙德先生：
感谢您抽出时间与我们分享您的评价。我们很高兴得知您对我们的员工以及套餐中包含的各项福利感到满意，但很遗憾您的住宿体验不如预期。我们提供不同类型的房型，以满足客人的不同需求。如果您喜欢更宽敞的客房，我们建议您选择腿部空间更大的套房。套房面积在 64.5 至 68.5 平方米之间。
酒店目前正在采取措施升级其设施。今年我们已将升级工作纳入考量，因此我们希望届时您能再次给予我们机会。此外，作为一项积极主动的措施，酒店已与虫害防治服务提供商密切合作。酒店已加强虫害处理力度，以防止问题再次发生。关于电梯面板贴膜，请注意，所有电梯面板均已进行消毒，并非每 30 分钟更换一次。
再次向您致以诚挚的歉意，雷蒙德先生。我们希望您能再次给予我们机会，让我们继续为您服务，并分享我们已分享的改进和更新。
祝您安全，一路顺风！
Arvin Raymundo
前台助理经理
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JC
Jennifer C.
5.7
/10
210 幾週前評論
A quarantine hotel. Booking did not pushed through.
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AD
Alona D.
5.9
/10
247 幾週前評論
The customer service of the hotel is totally unacceptable. They didn't know how to give a proper customer service. When we book the staycation there is no warning or disclaimer indicating that the hotel is a quarantine hotel for ofw's because that's what the receptionist said. When we arrived there were very existed and tired because I came from work and my daughter cleaned our house (currently under renovation) that's why we wanted a staycation. The customer service didn't even teach us or accommodate us how to refund the paid staycation. She said that there is a disclaimer in the website but we don't see any, if we do, we will not book a staycation in the first place.
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Accommodation's Reply
24 Mar 2021
尊敬的多明戈女士：
首先，感谢您抽出宝贵时间评价我们的酒店。对于疫情给您带来的不便，我们深表歉意。自2020年3月封锁至今，根据政府规定，居家度假或任何形式的休闲住宿均不被允许。我们深感忧虑，希望疫情尽快结束。
我们期待再次与您见面，并确保您疫情过后再次入住我们酒店时能留下更美好的回忆。
祝您平安！
Leo Amante
前台助理经理
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LC
Leonardo C.
家庭
6.4
/10
307 幾週前評論
small room small bathroom and low cool aircon
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DM
Danilo M.
家庭
9.7
/10
308 幾週前評論
It is our Go-To Place everytime we need to hang out or a weekend getaway. Service never fails and staffs are always friendly. Can't complain on the location since it's near Megamall.
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Tine O.
家庭
8.8
/10
308 幾週前評論
We loved it so much! My family spent Christmas eve in this hotel. It has all we need for its price. 😃
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CR
Clariselle R.
家庭
6.0
/10
308 幾週前評論
The room was okay not that bad. There are few flies which is still tolerable. The worst part is the elevator. You'll need to wait for more than 30mins just to ride the elevator because according to them it is still manual.
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JG
Jessamine G.
家庭
9.1
/10
309 幾週前評論
The staff were friendly. The place was clean and location was close to the malls. Only downside was the elevator. We were there for 4 days at the busiest season and of the 3 elevators, only 2 were working, sometimes only 1.
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Eramae S.
商业
5.4
/10
312 幾週前評論
There was only one elevator working when we were there. It stops every floor and we were at the 29th. We were not able to check in on time and was not contacted if the room was already available. When inside the room, there was a left over chocolate bar and nothing else. When we asked regarding the mini bar they said they will restock it but they did when we were not there.
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EJ
Erwina J. B. G.
6.1
/10
313 幾週前評論
The foreign tenants there are the worst!! The elevators don’t work well and the people are acting like savages - not queuing and cutting lines! So disappointing yo stay in a place like this!
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KI
Kristoffer I. B. A.
5.7
/10
314 幾週前評論
We have been penalized with certain amount because of over using balloons. However, before we put some decors there we make sure that hotel’s walls will be free from scratches. Anyway, that happened already. Not to book there again 🙂
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SB
Steffany B.
商业
6.3
/10
321 幾週前評論
The hotel staff was very nice and accommodating but our stay in this hotel was totally unsatisfying. There was no hot water in the shower. We came in late from a birthday dinner that we attended and it was only then that we found out about the shower situation. We did not have toiletries. Apart from the bottled shampoo and shower gel that were already inside the bathroom, we were not provided with toothbrushes, toothpaste and slippers. When I called the reception about it, they told us that we only booked a classic room and thus the lack of slippers and toiletries. But for a one-time exception, they gave us the said toiletries and slippers for free and waived the additional cost. I honestly did not feel grateful at all because that was very basic of a hotel accommodation. I have stayed in way cheaper hotels and experienced way better accommodation and facilities.
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Rocelyn R. C.
商业
6.4
/10
326 幾週前評論
no wifi connection most of our stay they tried to help me to connect me but it only lasted for for 5 times. I called for them about it for 3 times. I was supposed to do our payroll since their is no wifi connection I was not able to do it. our payroll was online based that's why I really need wifi connection.
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jelli j. h. a.
6.6
/10
328 幾週前評論
breakfast wasn’t like before, sad
1 個人覺得它很有幫助
MA
Martin A.
家庭
8.5
/10
331 幾週前評論
Thank you exchange regency hotel for the wonderful stay! Happy that you got all my requests for the birthday of my mom. Till next time!
1 個人覺得它很有幫助
JA
Johnrick A.
6.0
/10
332 幾週前評論
The water heater doesn’t even work.
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