BCC Lochness Cottages

It was cold, drawers were dirty. There was fungus on curtains.

Loved the cottage, clean, remote, well equipped (towels provided too which was not expected) and perfect for our short break. Improvements: mattress on the double bed definitely needs replacing, could only pick up channel 5 on tv but not a big problem, didn’t need the tv!

Road Access is little slippery and signage is also limited

Property wasn’t very clean, unfortunately. Comfortable stay, otherwise. Check-in instructions were fine, but zero response from property when attempting to ask questions, so communication was both good, and not.

The accommodations were not comfortable at all. The pillows, mattress, and bedding were old and incredibly uncomfortable. The heat was not on, the bathroom was disgusting and even though it was mentioned several times in the listing, there was no Wi-Fi. When I started to bring to concerns with the owner he stopped responding to me. We left after an hour or two as there was no way we could spend the night in a place life that for the prices we were paying.

Loved the cottage Red Deer. We have stayed in the one bedroom before Brochure. Settee was a bit uncomfortable. No hairdryer although listed as having one, so had to go and buy a travel hairdryer. Disappointed that there wasn’t any hand soap provided in the bathroom Apart from that we would come back as it is very spacious.

Property located in a nice environment. But, according to previous comments, there are issues not working since a long time: the quality of the matresses and dishwasher. On the other hand, we were downgraded the first night to a very simple hostel and we did not get a partial refund, and we did not receive polite apologies, but very rough answers. Sincerely, we do not recommend this property.

It is a scam. Dont look at the photos. Cottage vs house. It’s the guest house. Small. Scammed.

Very clean, very comfortable.

Logement très sale ! Photos à l'appui. Le logement n'est pas nettoyé entre deux clients, ce n'est pas possible Wifi non present dans le logement mais à 3 min à pieds. J'ai réservé un cottage avec machine à laver mais l'hôte m'a dit seulement 2 jours à l'avance que je n'aurai pas de machiner à laver car je ne reste pas suffisamment longtempts. Logement à éviter

no heating we were cold,mattress should be replaced, no extra blankets duna cover with holes, disapointing as everything else was OK

Location was beautiful but amenities promised were not available. Communication was extremely horrible. Beds dirty, bedding stunk.

If only the owners would listen to the customer feedback from previous guests! All the same niggling issues stop this from getting g a 5 star rating. Dirty pots and pans, a central heating system that needed to be rebooted constantly, poor level of cleaning generally, all have been commented on by previous guests!

Beautiful and secluded

Property description indicated that wifi was available, and it was down below but not at the cottage above. Important to know for those that still have to be connected to work.

Belle maison, bel endroit, bel emplacement, mais il faut faire quelques investissements pour que ce soit parfait : matelas HS, propreté relative, moisissures dans la douche. Sinon top.

Overall a nice place to stay, comfortable, clean, spacious, and beautiful views. Check in process could have been better however. It was all contactless which is fine, and received emails with the code, but the emails never stated which cabin we were in. We got lucky the first one we went to was the correct one (the code worked). While we were getting situated, another couple had the same issue and could not find their cabin nor could get ahold of anyone. So while it was a nice place to stay, the check in process definitely could be better for people.

Unfortunately we found this property to be disappointing with poor quality. We still haven't heard from the owners, despite multiple attempts during a multiple night stay. The property was not as described, the photos used were of the best and most well positioned property, most other properties looked more run down like ours. The most notable disappointment about the property after no communication was the quality of the beds. Hard springs through very old mattresses made for an extremely uncomfortable sleep. The internet that owner written descriptions mentioned was available was not at all available. The property included absolutely nothing, no tea, washing powder or soap. A DVD player was available with no DVDs. I cannot recommend this property.

Overall I had an excellent stay at the brocks cottage, the cottage was very clean, communication could have been better from Expedia about what the cottage has to offer and how we would gain entry this was sent through email the day of check in. There were a few bits in the cottage that could be with fixing. There is lots to go around the area but you will need your own mode of transport.

We had a horrible sleepless night at that place because of completely unusable bed. It's beyond uncomfortable, you can't sleep on it. Top it with non-existent wifi, things here and there like dishwasher that were not working, lack of simple basic things like tea or coffee or few extra towels. Nice spot, not a bad cottage that lacks attention and love, and horrible bed that's a trash you can't sleep on. Totally overpriced!