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Inturotel Esmeralda Park
公寓
8.8
/10
非常好
901个评论
客人对住宿的评价
Kate
10.0
/ 10
This hotel is in a beautiful setting in a picturesque cove.
The room was well maintained, comfortable and spacious.
The staff we met at reception, in the outdoor restaurant and cleaning our rooms were always very friendly and helpful.
Breakfast offered a very wide choice of food options.
Children enjoyed the play area.
Didn’t like the very busy and crowded family swimming pool.
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Dean
10.0
/ 10
Everything was amazing. Such a lovely hotel in a stunning location. A really enjoyable family stay. Thank you. X
查看翻譯
Rebecca
10.0
/ 10
We had a fantastic week in Cala D'or. The hotel is in an incredible location. Reception staff were so friendly. Apartment was beautiful. We really didn't want to leave.
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在該地區
查看地圖
Calo des Corral, s/n, Urb. Cala Esmeralda, Cala d'Or, Santanyí, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7660
主要設施
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游泳池
餐厅
24 小时前台
WiFi
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Inturotel Esmeralda Park的可用房型
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價格顯示
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Inturotel Esmeralda Park周圍有什麼
Calo des Corral, s/n, Urb. Cala Esmeralda, Cala d'Or, Santanyí, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7660
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了解更多關於Inturotel Esmeralda Park
Location
Staying at Inturotel Esmeralda Park is a good choice when you are visiting Santanyí.
About Inturotel Esmeralda Park
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The apartment’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Inturotel Esmeralda Park exclusively for you.
Inturotel Esmeralda Park is a apartment with great comfort and excellent service according to most apartment's guests.
Get precious and unforgettable moment during your stay at Inturotel Esmeralda Park.
Inturotel Esmeralda Park所有設施
其他
要做的事情
- 商店
- 水上樂園入口（另收費）
- 沙灘傘
- 熱水浴缸
- 室外游泳池
- 室內泳池
- 燒烤
- 花園
- 溫泉
- 泳池日光躺椅
飯店服務
- 洗衣服務
- 旅遊服務
- 多語言服務人員
- 行李寄存
- 24 小時前台接待
- 服務台
食物和飲料
- 酒吧
- 池畔酒吧
- 海灘酒吧
- 早餐
- 小吃店
體育和娛樂
- 室外網球場
- 健身中心
- 遊戲室
- 檯球
- 網球場
公共設施
- 其他
- 咖啡廳
- 餐廳
- 保險箱
附近設施
- 紀念品商店
- 雜貨店
- 美髮沙龍
- 自動櫃員機/銀行服務
適合家庭的設施
- 兒童俱樂部
- 兒童泳池
一般的
- 吸煙區
- 陽台
兒童和寵物
- 監護式兒童照護
連接性
- 免費 WiFi
接駁車服務
- 機場接送（收費）
客房內設施
- 電視
Inturotel Esmeralda Park住宿政策及一般資訊
重要提示
- Fee for buffet breakfast: approximately EUR 18 to 20 per person
- Airport shuttle fee: EUR 89 per vehicle (one-way, maximum occupancy 4)
- Late check-out fee: EUR 65 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
The following facilities are closed seasonally each year. They will be closed from May 16 to September 15:
- Spa
- Hot tub
Hotel only accepts guests with minimum age of 18
入住/退房時間
入住：
從 14:00
退房
前 11:00
酒店政策尚未公佈。
一般資訊
熱門設施 | 游泳池, 餐厅, 24 小时前台, WiFi |
入住/退房時間 | 从 14:00 - 到 11:00 |
早餐供應狀況 | 是的，酒店有提供早餐的房間 |
Inturotel Esmeralda Park的可用房間 | 318 |
在Inturotel Esmeralda Park的樓層數 | 3 |
另一設施在Inturotel Esmeralda Park | 商店, 水上樂園入口（另收費）, 沙灘傘, 熱水浴缸, 室外游泳池 |
Inturotel Esmeralda Park常見問題
在Inturotel Esmeralda Park有哪些可用設施？
這裡有頂級設施Inturotel Esmeralda Park例如游泳池, 餐厅, 24 小时前台, WiFi .（有些可能需要額外收費）
正常入住和退房時間是Inturotel Esmeralda Park？
在Inturotel Esmeralda Park的標準入住時間從從 14:00開始最晚退房時間為前 11:00
Inturotel Esmeralda Park提供早餐嗎？
是的，Inturotel Esmeralda Park提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。
What is the star rating of Inturotel Esmeralda Park?
Inturotel Esmeralda Park is a 4.0-star hotel.
How many floors does Inturotel Esmeralda Park have?
Inturotel Esmeralda Park has 3 floors.
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更多其他客人的評論Inturotel Esmeralda Park
整體評分與評論 Inturotel Esmeralda Park
其他来源 (901)
8.8
非常好
來自 901 則評論
清洁度
9.0
客房舒适度
8.2
地点
9.2
服务和设施
8.8
排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL
旅行者評論 Inturotel Esmeralda Park
每頁評論數
20
40
热门评论
Emma
休闲 家庭
6.0
/10
13 幾週前評論
Expedia Group verified review
The pool is to busy. Can’t move in there. The restaurant breakfast/dinner is to loud and could really do a with a refurb.
Kate
休闲 亲子同住
10.0
/10
14 幾週前評論
Expedia Group verified review
This hotel is in a beautiful setting in a picturesque cove.
The room was well maintained, comfortable and spacious.
The staff we met at reception, in the outdoor restaurant and cleaning our rooms were always very friendly and helpful.
Breakfast offered a very wide choice of food options.
Children enjoyed the play area.
Didn’t like the very busy and crowded family swimming pool.
閱讀更多
Bernhard
休闲 亲子同住
10.0
/10
15 幾週前評論
Expedia Group verified review
-
Alejandra
休闲 亲子同住
4.0
/10
16 幾週前評論
Expedia Group verified review
-For travelers who enjoy lowering their standards-
Beautiful lobby, terrible experience. Check-in was slow and disorganized, rooms scattered across different buildings, and basic amenities nonexistent — no welcome water, no working toilet flush, no functioning TV remote without a maintenance saga.
The pool bar served overpriced cocktails that took forever to make and tasted awful. Showers blasted water everywhere before you could even use the overhead, and the “shower gel” was so ineffective my 7-year-old son complained he still felt dirty.
The final insult-No iron — unless you rent one. In 30+ years of travel, I’ve never seen that.
If you want a hotel where functioning showers, drinkable cocktails, and wrinkle free clothes are “luxuries,” this is your place. Otherwise, look elsewhere.
閱讀更多
Verified traveler
朋友和家人
8.0
/10
16 幾週前評論
Hotels.com verified review
Et pent, moderne anlegg. Det er veldig mange småfamilier, så i hovedbassenget var det veldig mye liv, lyd og aktivitet. Men fordelen med at det var mange barnefamilier, gjorde at det var stille og eolig på kveldene. Voksenbassenget med aldersgrense 16 år var et bra alternativ. Hvis du ønsker utsikt, be om å få rom vendt ut mot sjø. Vi hadde balkong ut mot parkeringsplass, så det var ikke så hyggelig å sitte der ute. Veldig turistdestinasjon, ikke så sjarmerende by, men mange restauranter, så for mange er dette helt supert! Veldig mange små matbutikker i nærheten.
閱讀更多
Sam
8.0
/10
16 幾週前評論
Expedia Group verified review
Missing soap when we arrived
Verified traveler
朋友和家人
2.0
/10
16 幾週前評論
Hotels.com verified review
We first entered our room on the night of our arrival there was a crib in the room we had not requested. Hair on the floor and a pink lipstick sort of smudge on the floor. Worst is that I noticed a small bug near headboard. Woke up with bed bug bits- classic three bites. On arms, wrist. Next morning they offered to exchange the mattress which would be the worst thing to do as this would lead to spread of contamination. They reluctantly offered another room in another nearby building. When I went to inspect the room it had not yet been cleaned, which is fine, but when I moved the night stand table there were many bed bug nymphs, same as my previous room. They reluctantly offered another room. This room was cleaner. And I reluctantly agreed but the stay was very stressful and had to be very careful with all belongings. Leaving them outside. At the end of the trip many new classic bed bug bites had developed.. coming back home was a big hassle to get rid of many belongings and “bake” all items. I have been home a few days now and I am still in fear. I hope it’s over. Pics of my wrist, other pics will not be attached as they are of other family members.
On a much lesser note, very tacky that when you order the meal package they charge you for a glass of water or drinks during dinner. Very tacky cash grab is what it feels like. Dino park is very small and adult are charged- even higher rate than the child’s cost. Not worth it.
閱讀更多
SANDRA
休闲 家庭
4.0
/10
16 幾週前評論
Expedia Group verified review
The design of the bathroom is awful, I’ve been to plenty of hotels and this was the worst. You couldn’t take a shower without the entire floor being flooded, including where the toilet stood! Also, I’ve never had to pay for use of an iron. I thought the 6 euro daily fee for an iron was ridiculous!
Dean
休闲 家庭
10.0
/10
17 幾週前評論
Expedia Group verified review
Everything was amazing. Such a lovely hotel in a stunning location. A really enjoyable family stay. Thank you. X
Yasmine
朋友和家人
10.0
/10
17 幾週前評論
Hotels.com verified review
Great for families, big resort. Well located. Beach A1
Rebecca
朋友和家人
10.0
/10
17 幾週前評論
Hotels.com verified review
We had a fantastic week in Cala D'or. The hotel is in an incredible location. Reception staff were so friendly. Apartment was beautiful. We really didn't want to leave.
Gabriela
休闲 双人入住
2.0
/10
17 幾週前評論
Expedia Group verified review
False marketing: the room we were given was nothing like publicized on the site. Management was dismissive and not willing to give us a reasonable solution: we were told the only option we had was that room that was a clear downgrade from what we had reserved. We cancelled our stay, but the hotel refused to give even partial refund of the 2900 euros we paid for our stay. Expedia also refused to give us any refund, even if it does not reflect the cancellation policy on the site. Expedia’s excuse was that the hotel refused even partial refund.
閱讀更多
Julien
朋友和家人
10.0
/10
18 幾週前評論
Hotels.com verified review
Superbe hôtel, très propre. Personnel très accueillant et très sympathique. Nous étions en demi pension et le restaurant offre de nombreux choix de plats, d’entrée et de desserts de grande qualité. Je recommande fortement cet hôtel pour un séjour en famille.
Jason
休闲 双人入住
6.0
/10
19 幾週前評論
Expedia Group verified review
Very overcrowded Hotel, with children constantly dive bombing into the swimming pool. basically not very relaxing.
Daniel
朋友和家人
6.0
/10
19 幾週前評論
Hotels.com verified review
Overall given the price of this hotel, we were unimpressed.
We are a family of 3, with a 3 year old girl.
It was impossible to get a sun bed around the pool, all towels on loungers by 8am and the staff didn’t take them off. That would be ok as there is a small water park, which had plenty of beds however it was 22 euros per adult, each day. Incredible when our little girls was only able to go on the 2 smallest slides.
The hotel is next to great small beach however it is again massively overcrowded and difficult to get sun beds or even a space on the sand.
The breakfast buffet was average and again overcrowded, with 20 minutes wait most days.
The positives were the area is great for families, we found a lovely cafe for breakfast in the centre and some wonderful restaurants in the evening. It felt safe with a good atmosphere. The beaches are beautiful but busy and difficult to get to with prams ( no ramps).
Overall I think that if the hotel was a 3 star hotel, with that price tag it would be acceptable.
閱讀更多
Verified traveler
朋友和家人
8.0
/10
21 幾週前評論
Hotels.com verified review
Hotellet er blevet renoveret og er super flot.
Flot poolområde, fed lokation.
Men personalet er ikke godt.
Lang ventetid ved pool restauranten, ofte skulle man bede om menu, regning mm flere gange før der skete noget.
Da vi skulle checke ind, informerede vi en uge inden omkring at vi allerede ankom kl. 11 om formiddagen, værelset skulle være klar til indtjekning senest kl. 14.
Da klokken var 15:30 var værelset stadig ikke klar, på trods af at vi havde fået nøglerne der, var rengøringen først lige startet på rengøringen og vi havde derfor først værelset kl. 16, ikke helt optimalt med et lille barn.
Da vi tjekkede ud blev vi på intet tidspunkt spurgt om vi havde haft et godt ophold eller andet.
Værelserne var renoveret og flotte, men man kunne tydeligt mærke og lugte mug/svamp i luften, selvom vi luftede ud og havde aircondition tændt på helt kold luft.
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Michelle Christina Koschmieder da
8.0
/10
21 幾週前評論
Expedia Group verified review
The restrooms in common areas were not the best, but in general it was a good trip.
The flat was big enough for my family with four members.
Verified traveler
8.0
/10
22 幾週前評論
Hotels.com verified review
Väldigt fint och nyrenoverat
Stefanie
6.0
/10
22 幾週前評論
Expedia Group verified review
Zimmer rochen sehr unangenehm. Stundenlang laute Wassergeräusche, da Klimaanlage kaputt, wie mir der Techniker letztendlich mitteilte.
Nichtsdestotrotz Menschen dort sehr nett. Lage gut. Programm für Kinder wunderbar.
Laura
4.0
/10
22 幾週前評論
Expedia Group verified review
Do not stay here.
每頁評論數
20
40
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整體評分與評論 Inturotel Esmeralda Park
其他来源 (901)
8.8
非常好
來自 901 則評論
清洁度
9.0
客房舒适度
8.2
地点
9.2
服务和设施
8.8
排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL
旅行者評論 Inturotel Esmeralda Park
每頁評論數
20
40
热门评论
Emma
休闲 家庭
6.0
/10
13 幾週前評論
Expedia Group verified review
The pool is to busy. Can’t move in there. The restaurant breakfast/dinner is to loud and could really do a with a refurb.
Kate
休闲 亲子同住
10.0
/10
14 幾週前評論
Expedia Group verified review
This hotel is in a beautiful setting in a picturesque cove.
The room was well maintained, comfortable and spacious.
The staff we met at reception, in the outdoor restaurant and cleaning our rooms were always very friendly and helpful.
Breakfast offered a very wide choice of food options.
Children enjoyed the play area.
Didn’t like the very busy and crowded family swimming pool.
閱讀更多
Bernhard
休闲 亲子同住
10.0
/10
15 幾週前評論
Expedia Group verified review
-
Alejandra
休闲 亲子同住
4.0
/10
16 幾週前評論
Expedia Group verified review
-For travelers who enjoy lowering their standards-
Beautiful lobby, terrible experience. Check-in was slow and disorganized, rooms scattered across different buildings, and basic amenities nonexistent — no welcome water, no working toilet flush, no functioning TV remote without a maintenance saga.
The pool bar served overpriced cocktails that took forever to make and tasted awful. Showers blasted water everywhere before you could even use the overhead, and the “shower gel” was so ineffective my 7-year-old son complained he still felt dirty.
The final insult-No iron — unless you rent one. In 30+ years of travel, I’ve never seen that.
If you want a hotel where functioning showers, drinkable cocktails, and wrinkle free clothes are “luxuries,” this is your place. Otherwise, look elsewhere.
閱讀更多
Verified traveler
朋友和家人
8.0
/10
16 幾週前評論
Hotels.com verified review
Et pent, moderne anlegg. Det er veldig mange småfamilier, så i hovedbassenget var det veldig mye liv, lyd og aktivitet. Men fordelen med at det var mange barnefamilier, gjorde at det var stille og eolig på kveldene. Voksenbassenget med aldersgrense 16 år var et bra alternativ. Hvis du ønsker utsikt, be om å få rom vendt ut mot sjø. Vi hadde balkong ut mot parkeringsplass, så det var ikke så hyggelig å sitte der ute. Veldig turistdestinasjon, ikke så sjarmerende by, men mange restauranter, så for mange er dette helt supert! Veldig mange små matbutikker i nærheten.
閱讀更多
Sam
8.0
/10
16 幾週前評論
Expedia Group verified review
Missing soap when we arrived
Verified traveler
朋友和家人
2.0
/10
16 幾週前評論
Hotels.com verified review
We first entered our room on the night of our arrival there was a crib in the room we had not requested. Hair on the floor and a pink lipstick sort of smudge on the floor. Worst is that I noticed a small bug near headboard. Woke up with bed bug bits- classic three bites. On arms, wrist. Next morning they offered to exchange the mattress which would be the worst thing to do as this would lead to spread of contamination. They reluctantly offered another room in another nearby building. When I went to inspect the room it had not yet been cleaned, which is fine, but when I moved the night stand table there were many bed bug nymphs, same as my previous room. They reluctantly offered another room. This room was cleaner. And I reluctantly agreed but the stay was very stressful and had to be very careful with all belongings. Leaving them outside. At the end of the trip many new classic bed bug bites had developed.. coming back home was a big hassle to get rid of many belongings and “bake” all items. I have been home a few days now and I am still in fear. I hope it’s over. Pics of my wrist, other pics will not be attached as they are of other family members.
On a much lesser note, very tacky that when you order the meal package they charge you for a glass of water or drinks during dinner. Very tacky cash grab is what it feels like. Dino park is very small and adult are charged- even higher rate than the child’s cost. Not worth it.
閱讀更多
SANDRA
休闲 家庭
4.0
/10
16 幾週前評論
Expedia Group verified review
The design of the bathroom is awful, I’ve been to plenty of hotels and this was the worst. You couldn’t take a shower without the entire floor being flooded, including where the toilet stood! Also, I’ve never had to pay for use of an iron. I thought the 6 euro daily fee for an iron was ridiculous!
Dean
休闲 家庭
10.0
/10
17 幾週前評論
Expedia Group verified review
Everything was amazing. Such a lovely hotel in a stunning location. A really enjoyable family stay. Thank you. X
Yasmine
朋友和家人
10.0
/10
17 幾週前評論
Hotels.com verified review
Great for families, big resort. Well located. Beach A1
Rebecca
朋友和家人
10.0
/10
17 幾週前評論
Hotels.com verified review
We had a fantastic week in Cala D'or. The hotel is in an incredible location. Reception staff were so friendly. Apartment was beautiful. We really didn't want to leave.
Gabriela
休闲 双人入住
2.0
/10
17 幾週前評論
Expedia Group verified review
False marketing: the room we were given was nothing like publicized on the site. Management was dismissive and not willing to give us a reasonable solution: we were told the only option we had was that room that was a clear downgrade from what we had reserved. We cancelled our stay, but the hotel refused to give even partial refund of the 2900 euros we paid for our stay. Expedia also refused to give us any refund, even if it does not reflect the cancellation policy on the site. Expedia’s excuse was that the hotel refused even partial refund.
閱讀更多
Julien
朋友和家人
10.0
/10
18 幾週前評論
Hotels.com verified review
Superbe hôtel, très propre. Personnel très accueillant et très sympathique. Nous étions en demi pension et le restaurant offre de nombreux choix de plats, d’entrée et de desserts de grande qualité. Je recommande fortement cet hôtel pour un séjour en famille.
Jason
休闲 双人入住
6.0
/10
19 幾週前評論
Expedia Group verified review
Very overcrowded Hotel, with children constantly dive bombing into the swimming pool. basically not very relaxing.
Daniel
朋友和家人
6.0
/10
19 幾週前評論
Hotels.com verified review
Overall given the price of this hotel, we were unimpressed.
We are a family of 3, with a 3 year old girl.
It was impossible to get a sun bed around the pool, all towels on loungers by 8am and the staff didn’t take them off. That would be ok as there is a small water park, which had plenty of beds however it was 22 euros per adult, each day. Incredible when our little girls was only able to go on the 2 smallest slides.
The hotel is next to great small beach however it is again massively overcrowded and difficult to get sun beds or even a space on the sand.
The breakfast buffet was average and again overcrowded, with 20 minutes wait most days.
The positives were the area is great for families, we found a lovely cafe for breakfast in the centre and some wonderful restaurants in the evening. It felt safe with a good atmosphere. The beaches are beautiful but busy and difficult to get to with prams ( no ramps).
Overall I think that if the hotel was a 3 star hotel, with that price tag it would be acceptable.
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Verified traveler
朋友和家人
8.0
/10
21 幾週前評論
Hotels.com verified review
Hotellet er blevet renoveret og er super flot.
Flot poolområde, fed lokation.
Men personalet er ikke godt.
Lang ventetid ved pool restauranten, ofte skulle man bede om menu, regning mm flere gange før der skete noget.
Da vi skulle checke ind, informerede vi en uge inden omkring at vi allerede ankom kl. 11 om formiddagen, værelset skulle være klar til indtjekning senest kl. 14.
Da klokken var 15:30 var værelset stadig ikke klar, på trods af at vi havde fået nøglerne der, var rengøringen først lige startet på rengøringen og vi havde derfor først værelset kl. 16, ikke helt optimalt med et lille barn.
Da vi tjekkede ud blev vi på intet tidspunkt spurgt om vi havde haft et godt ophold eller andet.
Værelserne var renoveret og flotte, men man kunne tydeligt mærke og lugte mug/svamp i luften, selvom vi luftede ud og havde aircondition tændt på helt kold luft.
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Michelle Christina Koschmieder da
8.0
/10
21 幾週前評論
Expedia Group verified review
The restrooms in common areas were not the best, but in general it was a good trip.
The flat was big enough for my family with four members.
Verified traveler
8.0
/10
22 幾週前評論
Hotels.com verified review
Väldigt fint och nyrenoverat
Stefanie
6.0
/10
22 幾週前評論
Expedia Group verified review
Zimmer rochen sehr unangenehm. Stundenlang laute Wassergeräusche, da Klimaanlage kaputt, wie mir der Techniker letztendlich mitteilte.
Nichtsdestotrotz Menschen dort sehr nett. Lage gut. Programm für Kinder wunderbar.
Laura
4.0
/10
22 幾週前評論
Expedia Group verified review
Do not stay here.
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