Phi Phi Chang Grand Resort & Spa

住的单间，房间比较简单，不过岛上条件应该都差不多。位置在南北沙滩之间，离码头略远，不过有接送船来回也方便，去北沙滩很近，过去就是酒吧一条街，晚上有火舞表演。

It's the best hotel i live this trip . it's peace and nice . good view and good service.

首先地方偏，从码头要走好远。服务也很冷淡，房间给我安排的连排的那种平房，只有进门一个玻璃门，没有窗户。门口还堆了些建筑垃圾，无景致可言。空调声音像拖拉机，只有把风开到最小才能勉强入睡。还算干净，也没有蚊虫骚扰。只住了一晚，感觉实在不值这个价格。

位置离码头较远而且没有攻略上说的酒店接送 位置不好找 但安静远离喧闹的酒吧区

酒店周围环境不好，离码头较远，我们住的是独栋所谓的别墅，里面的设施简陋，物品较为陈旧，房间的空调非常响、估计是因为来的时候坐的船已经非常吵了所以也睡着了，周围感觉比较荒野，因此比较安静，离phiphi view point的入口貌似比较近，反正回家路上可以看到指示牌，步行到热闹的小路要弯弯曲曲过几个口子，希望对大家有所帮助，每晚价格是350元

Price are bit high for the condition of the room. Dirty, smelly, and a lot of insect. After we came back from exploring the island, we saw a big cockroach running out from the bed. We really want to leave but we already pay and it non refundable and all the hotel on the island is booked so we just have to deal with the situation. It was horrible experience

The room wasn’t clean, the floor was sticky, I stayed two night and in both of them I had to kill cockroaches in my room, the electronic lock didn’t work properly, I had to stay several minutes in front of my door waiting for it to work EVERY SINGLE TIME. Reception was left unattended multiple times when I need to reach for help. I wouldn’t recommend this place!

Bra! Stod en häst i receptionen när vi checkade in vilket var väldigt roligt.

The room we booked does not exist and Hotels.com will not take responsibility. My husband and I booked a deluxe villa for our honeymoon but upon arriving were told these were under construction. We were given a much smaller room with no windows. We were moved to two other rooms with broken AC and horrendously dirty bathrooms. Hotels.com have claimed they cannot get in touch with the hotel and therefore will not give us a refund. They clearly trust their hotels over their customers. Considering the hotel and Hotels.com are both at fault for advertising a room that doesn’t exist, we are shocked at their dismissal. We have been loyal customers for years and feel we have seen where their true priorities lie – with their hotels, allowing them to ignore calls and not take accountability for terrible service. The money back would mean a whole lot more to us than to a corporate like Hotels.com. Even accepting the refund as One Key Cash which essentially funnels back into their pocket was not offered. Hotels.com do not care about their customers.

Sehr ruhig gelegen, aber trotzdem ist man schnell im Trubel. Leider liegt hinter dem Pool doch reichlich Müll rum. Vielleicht könnte man dort mal aufräumen. Sonst war eigentlich alles gut.

Toalett sete er knekt, og rommet har ingen vindu

Établissement très bien placé au calme de la foule des touristes sans être trop éloigné des lieux d'animations. Dommage que nous ayons trouvé un mégot de cigarette dans la salle de bain à notre arrivée.

Bon rapport qualité prix pour l’île. Personnel à l’écoute des besoins

Perfekt

Das Hotel ist innerhalb einer schönen grünen natürlichen Umgebung mit einem großartigem und extrem sauberen Pool. Wir waren im „new wing“ und fanden das Preis-Leistungs Verhältnis super. Es gibt immer Kaffee for free und der Pool ist 24/7 nutzbar. Wir fanden es super das es nicht direkt mitten in der quirligen Innenstadt ist - sondern in einer Nebengasse von der man dennoch in 5 min im Geschehen ist. Man hat auch einen schnellen Weg zum Strand. Das Personal ist super lieb und das Pony Nam Tan mehr als süß. Einzig das Badezimmer könnte etwas Reparatur am Waschbecken benötigen und minimale Verdichtungsarbeiten in der Dusche - nur Kleinigkeiten die sicherlich auf dem Schirm sind. Wir würden auf jeden Fall wieder kommen und freuen uns auf das nächste Mal :)

We loved this place!!! We stayed four nights and would have stayed longer if didn't already have other plans. The staff are super friendly and helpful. The grounds are beautiful and so serene and peaceful. Very close to town and all the action, but far enough to give you a quiet oasis. The pool is so wonderful with amazing views of the hillsides. The staff are very generous with daily waters and coffee. They will hold your luggage for the hours needed before departing . Super fantastic place!!!

Room itself was clean and fine, but be wary of the location. It’s quite a way from the pier with no one to help you with your bags. It’s also (I found) not that obvious to find using maps. My room had no window which was a bit odd, but due to location you can’t hear the main strip at night which is good. Lady on reception was very nice and welcoming, but this wasn’t my favourite place tbh. Should’ve saved Phi Phi for just a day trip.

Room was alright and clean. It takes some time to walk there, but it is fine if you have the energy for it. A horse in the backyard.

If you want to avoid the overally touristy, loud centre of Phi Phi, this hotel is ideal. Still only a 15min walk from the pier, it's set back close to the look out point. The room we stayed in was basic, but clean & check in was easy. We spent very little time at the hotel as we were exploring the island, but many if the issues people mention in other reviews, we did not experience. For us, it was what we expected for the price we paid :) no complaints!

Great location (10 minute walk into town). Pool good size and can get sun beds. Had the basic room and was comfortable and did the job.