What do past guests say about Lake Victoria Serena Golf Resort & Spa?

Lake Victoria Serena Golf Resort & Spa is well-known for its 清洁度, 客房舒适度, 服务和设施, as reviewed by verified Traveloka guests.

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Lake Victoria Serena Golf Resort & Spa

Name: Lake Victoria Serena Golf Resort & Spa
Address: Lweza - Kigo Road, off Entebbe Road, Mutungo, Ssabagabo-Makindye, Jinja, Uganda, 37761, Lweza - Kigo Road, off Entebbe Road, Wakiso, 37761, Uganda
Rating: 8.4

度假村

8.4

/10

非常好

76个评论

客人对住宿的评价

Kristen

10.0

/ 10

Staff is so friendly, body treatments are incredible, rooms clean. Great place to stay!

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Gerhard

10.0

/ 10

After a rocky start during the first of 4 days at this hotel, we got all the attention adn service we wanted. Great reaction of hotel management to early and true complaints - and great service for the remaining 3 days. Kids loved the pool and playground, we loved the gardens and setting, and the whole family loved the food. Highly recommended.

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Verified traveler

10.0

/ 10

So far , so geat‼️ Please do not coerce me into writing more than I chose to or I won’t reply st all.

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在該地區

查看地圖

Lweza - Kigo Road, off Entebbe Road, Mutungo, Ssabagabo-Makindye, Jinja, Uganda, 37761

主要設施

游泳池

餐厅

24 小时前台

停车场

WiFi

Lake Victoria Serena Golf Resort & Spa is a resort is located at Mutungo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Lake Victoria Serena Golf Resort & Spa的可用房型

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Lake Victoria Serena Golf Resort & Spa周圍有什麼

Lweza - Kigo Road, off Entebbe Road, Mutungo, Ssabagabo-Makindye, Jinja, Uganda, 37761

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了解更多關於Lake Victoria Serena Golf Resort & Spa

Location

Lake Victoria Serena Golf Resort & Spa is a resort is located at Mutungo.

About Lake Victoria Serena Golf Resort & Spa

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Lake Victoria Serena Golf Resort & Spa exclusively for you.

Lake Victoria Serena Golf Resort & Spa is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Lake Victoria Serena Golf Resort & Spa.

Lake Victoria Serena Golf Resort & Spa所有設施

其他

要做的事情

浪漫求婚套餐
熱水浴缸
室外游泳池
燒烤
健康俱樂部
花園
溫泉
會所
三溫暖
蒸氣室

商務設施

會議設施
會議室
會議中心
商務中心
會議室

飯店服務

洗衣服務
行李寄存
快速退房
24 小時前台接待
服務台

體育和娛樂

高爾夫球車
彈跳床
網球場
高爾夫球場

公共設施

其他
餐廳
無菸區
保險箱

適合家庭的設施

臨時托嬰和兒童照護（另收費）
兒童遊戲
兒童泳池

食物和飲料

酒吧
池畔酒吧
小吃店

一般的

宴會
停車處
陽台

運輸

豪華轎車或城鎮轎車服務
代客泊車

附近設施

美髮沙龍

兒童和寵物

托兒服務（收費）

連接性

免費 WiFi

接駁車服務

機場接送（收費）

Lake Victoria Serena Golf Resort & Spa住宿政策及一般資訊

重要提示

計劃在入住時間以外入住（例如清晨或深夜）？您可以直接與住宿安排！

Airport shuttle fee: UGX 228480 per person
Airport shuttle fee per child: UGX 190400 (from 5 to 13 years old)
Rollaway bed fee: UGX 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

入住/退房時間

入住：

12:30 - 00:00

退房

前 10:00

酒店政策尚未公佈。

一般資訊

熱門設施	游泳池, 餐厅, 24 小时前台, 停车场, WiFi
入住/退房時間	从 12:30 - 00:00 - 到 10:00
Lake Victoria Serena Golf Resort & Spa的可用房間	124
在Lake Victoria Serena Golf Resort & Spa的樓層數	3
另一設施在Lake Victoria Serena Golf Resort & Spa	浪漫求婚套餐, 熱水浴缸, 室外游泳池, 燒烤, 健康俱樂部

Lake Victoria Serena Golf Resort & Spa常見問題

在Lake Victoria Serena Golf Resort & Spa有哪些可用設施？

這裡有頂級設施Lake Victoria Serena Golf Resort & Spa例如游泳池, 餐厅, 24 小时前台, 停车场, WiFi .（有些可能需要額外收費）

正常入住和退房時間是Lake Victoria Serena Golf Resort & Spa？

在Lake Victoria Serena Golf Resort & Spa的標準入住時間從12:30 - 00:00開始最晚退房時間為前 10:00

What is the star rating of Lake Victoria Serena Golf Resort & Spa?

Lake Victoria Serena Golf Resort & Spa is a 5.0-star hotel.

How many floors does Lake Victoria Serena Golf Resort & Spa have?

Lake Victoria Serena Golf Resort & Spa has 3 floors.

How many rooms are available at Lake Victoria Serena Golf Resort & Spa?

Lake Victoria Serena Golf Resort & Spa has 124 rooms in total.

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整體評分與評論 Lake Victoria Serena Golf Resort & Spa

其他来源 (76)

8.4

非常好

來自 76 則評論

清洁度

9.2

客房舒适度

8.8

地点

6.0

服务和设施

8.4

排序方式

MOST_RELEVANT_LABEL

偏好設定

TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Lake Victoria Serena Golf Resort & Spa

每頁評論數

热门评论

Kristen

商业

10.0

/10

23 幾週前評論

Expedia Group verified review

Staff is so friendly, body treatments are incredible, rooms clean. Great place to stay!

Verified traveler

朋友和家人

8.0

/10

70 幾週前評論

Hotels.com verified review

Most of the facilities and services were satisfactory, but the hotel lacked consideration for golf players regarding check-out times. Even if start playing golf at 7 am when the golf course opens, at least 4 hours of play time is needed and extra 1 hour for showering and check-out preparation, but I was asked to check out at 10 am, and even if late check-out was allowed, I was asked to check out by 11:30 am at the latest. I think this is because the hotel, (they say 'Golf Resort'), does not understand the nature of the game of golf, and I hope this will be corrected in the future.

Yeni

休闲双人入住

8.0

/10

70 幾週前評論

Expedia Group verified review

As reported there above

Andy

休闲家庭

10.0

/10

86 幾週前評論

Expedia Group verified review

I love this place, always.

David

休闲

8.0

/10

93 幾週前評論

Expedia Group verified review

Services were good

castro

休闲双人入住

6.0

/10

104 幾週前評論

Expedia Group verified review

Furniture, Aircon, bathrooms need refurbishment

Maggie

休闲家庭

10.0

/10

140 幾週前評論

Expedia Group verified review

Very relaxing environment, and very clean

Graham

休闲家庭

4.0

/10

140 幾週前評論

Expedia Group verified review

I booked 2 weeks in advance but was Made to wait over half an hour to ready our rooms even though we only arrived at the hotel at 1600hrs. Miscommunication by hotel on Golf Course access resulted in me booking and traveling over 8hrs (one way) only to find out that there is a competition on and course is booked, even after I specifically asked this before booking. Had correct information been given, I would have planned my trip on a different date. Overall disappointing in comparison to previous stays at Serena. Only positive is that certain staff showed usual helpfulness and friendly atmosphere, while others not so much

Yeni

商业

8.0

/10

166 幾週前評論

Expedia Group verified review

The place is quite , clean Only some of tools and other materials need change Lock card is poor quality

Alexander

休闲家庭

10.0

/10

186 幾週前評論

Expedia Group verified review

Nice place to go.

Alaa

休闲家庭

2.0

/10

197 幾週前評論

Expedia Group verified review

Check out experience

Verified traveler

朋友和家人

8.0

/10

212 幾週前評論

Hotels.com verified review

Aufenthalt war sehr angenehm und wir fühlten uns sehr wohl. Einzig eine Nacht hatten wir viel Lärm von anderen Zimmern zu ertragen. Das Schwimmbad ist super, der Golfplatz wunderbar gelegen. Das Essen war mehrheitlich gut. Das Hotel selber ist in einer sehr schönen Umgebung mit Blick auf den See.

Verified traveler

休闲双人入住

6.0

/10

243 幾週前評論

Expedia Group verified review

Schöne top gepflegte Anlage mit Blick zum Viktoria See.Zimmer gut ausgestattet mit sehr gutem Moskitonetz.Keine Badewanne in Standart Zimmern.Personal leider desinteressiert, keiner grüsst auf dem Weg zum Frühstück, auch beim Frühstück selbst nicht aufmerksam! Der Gipfel war allerdings dass wir bei einem leeren Hotel 100 Dollar zahlen mussten weil wir wegen spätem Abflug länger unser Zimmer behalten wollten. Nicht schön!

Lukshman

商业

4.0

/10

247 幾週前評論

Hotels.com verified review

This hotel has no ATM Machine. UBER service is generally unavailable in this area. ATM machines within 10min of the Hotel provide limited currency withdrawal. Purchasing a local SIM requires travel to distant places in order to get connected. Facebook does not work properly in the hotel

Gerhard

朋友和家人

10.0

/10

319 幾週前評論

Hotels.com verified review

Verified traveler

8.0

/10

370 幾週前評論

Hotels.com verified review

Bel hôtel, assez cher mais prestation de qualité

Verified traveler

10.0

/10

380 幾週前評論

Expedia Group verified review

So far , so geat‼️ Please do not coerce me into writing more than I chose to or I won’t reply st all.

Verified traveler

10.0

/10

383 幾週前評論

Expedia Group verified review

Beautiful grounds, great view of Lake Victoria. Spa was wonderful, food great.

Amanda

10.0

/10

383 幾週前評論

Expedia Group verified review

This property is an absolute treat! The facility is beautiful, the restaurants are very good,the spa is lovely,the gym is spot on......! We love this place and will definitely be back!!

Dennis Nkoola

10.0

/10

386 幾週前評論

Hotels.com verified review

Service was magnificent,workers the best,but the condition of the room was 2 Star to me,the shower room,am really sorry but I was in shock,couldn’t believe it was 5 Star

每頁評論數