Holiday Inn Express & Suites CATHEDRAL CITY (PALM SPRINGS), an IHG Hotel

Great!

Geart customer service

hotel sympa , les alentours ne sont pas tres joli , mais l hotel en lui meme est bien , confort et propreté ok ,piscine vraiment tres sympa et le petit dej est assez bon

Chambre propre bon rapport qualité prix petit déjeuner très correct et hôtel bien situé

From the moment I checked in at the front desk until I left I had an awesome experience. Freddie at the desk made me feel so welcome after a very long delayed flight day. The room was clean and comfortable so I got a great nights sleep. The free breakfast was fabulous and checkout was a breeze. I don't know what more you could ask for. Thank you Freddie and the Hilton.

Staff were professional and kind. Had an amazing time.

Great hotel. Great staff.

Clean, friendly

Booked same day and was perfect. Place was clean and very affordable.

Lovely pool area - fantastic service - decent breakfast. We would happily stay here again. A great choice for a reasonably priced hotel near PSP airport!

When I checked in, I mentioned I had reserved an accessible room. I asked how far I had to walk, and the woman said, "It isn't THAT far." Seemed far to me, it was at the end of a long hall. I thought I reserved a room with an accessible bathroom. It was a regular room. I asked the desk person about it and was told that of course it is a handicapped room, for the hearing impaired. Then she told me it had flashing lights and a loud alarm in case of fire. In the middle of the night the lights and alarm went of, scaring me right out of bed. The guy at the front desk told me that if someone tries to sneak a smoke in a hotel room, the smoke detectors go off in all the rooms. I find that hard to believe. If someone sneaks a smoke the hotel wouldn't want to wake up all the guests, in a logical world. I was underwhelmed and very tired and in pain. To be fair, though, the bed was comfortable. The tub/shower combo had one pathetic grab bar outside the tub enclosure. I held on to it to get in and out of the shower, a bit scary for someone who can barely walk. However, it was an excellent shower, although not particularly safe for someone like me. The property was quiet, even though in a busy neighborhood. I thought breakfast was 6:30 a.m. to 10:30 a.m. Nope. 6:30 to 9:30 a.m. So, no breakfast. Could be my fault, I didn't hear it right maybe. Well, one really lovely Hampton Inn in Bakersfield (highway 58) the night before, one not so comfortable place in Cathedral City.

Good customer service!!

Very nice staff!

My backpack was stolen outside in the parking lot

This property is literally next door to a shopping area with restaurants. Parking was easy. We arrived at about 11am and were in our room before noon. Rose at the front desk was very helpful. Thank you Rose

Dawn was so friendly and helpful, it was a pleasure chatting with her. She represents your hotel very well.

Nice and bigger room, nice view, clean pool

Great property

This place was in a perfect location for us to stay. The room was nice and clean and the breakfast was great! Always coffee and Rose was very friendly at the front desk. We will be back!

Outdoor pool was amazing & business-friendly. Amazing experience.