Holiday Inn Express & Suites MEDFORD-CENTRAL POINT by IHG, an IHG Hotel

I was very disappointed during my stay at this hotel. When we checked in, the front desk receptionist had a very poor service attitude. It was already 11:30 pm when we arrived at the hotel, and we wanted to check in and rest immediately. However, the room arranged by the front desk was not the one I had originally booked. They assigned me to room 115, which had a bad smell and a very dirty bathroom. I said you didn't want that room, but the front desk receptionist said there were no other rooms available. Why couldn't I book another room? If there were no rooms available, please don't post them online. Later, they arranged a different room for me, but the price was different. The difference was more than 30 yuan. I asked him to make up for the difference, but he said no. Sure, I'm very disappointed with this hotel ，I hope to receive fair treatment. Thank you

位置太偏僻了，外出吃饭等都不是很方便….

Staff are really nice.

Clean

Everything was fantastic and the free breakfast was also excellent

The room was spacious and the bed was comfortable. The front desk and breakfast cook were pleasant and friendly.

Very clean and friendly.

We stayed a night as we were passing through on our way to Portland. The hotel itself is very nice. It's placement by the freeway is convenient but because it's so close it's quite noisy. We got there the night before the parking lot was to be resurfaced, so much of the parking lot was blocked off. Breakfast was wonderful, the staff was friendly, and there is a nice walking path by the river that is accessible to the hotel and quite lovely.

The room was very clean & very good breakfast.

Everything was just fine. Hotel location along side I-5 was easily accessed. Did not notice any traffic noise.

Comfortable room and bed! Unfortunately it is near I-5 and our room was on highway side. Our room was clean but hotel needs some TLC.

Very nice room. Clean, nice lighting.

Good

Very clean with good room size.

Was able to stay overnight and cycle to Ashland on the Bear Creek Trail, then head to Crater Lake!

The room was very clean.

Liked bathroom amenities

Always stay here when traveling to and from California. Great rates and clean and quiet rooms.

G

Our trip at this hotel was OK. Our room key kept malfunctioning. We also got different keys from the front desk, but the lock continues to have issues. The rooms could use some updating or some TLC. Our bathroom tub looked dirty at first glance, but after looking closer, it was just the paint being extremely faded away.