Renaissance Albany Hotel

There is a lot of hair and dust under the mattress.

Less than 100 m away from State’s Capitol, and Empire State Plaza. These are the most important buildings , plus City Hall, and the State University. All important sights are walking distances.

Th property was good. We just didn’t like to area.

The entire stay was wonderful

The woman who checked me in was fantastic. Loved the breakfast. Comfortable beds. Clean.

We stay at the Renaissance every time we're in the area. Gorgeous hotel with phenomenal staff and Wellington's is a fantastic bar and restaurant.

Clerk at check-in must have been having a bad day, she was curt and dismissive. Before booking I called ahead to see if the hotel had EV charging. They said yes we do, right in the hotel's parking facility. When I got there, I found they had two EV spots. One didn't work, the other was slow. But the problem then was that EV charging was extra fees nobody had mentioned. So in addition to the $22/night parking fee (announced), there was $30-$35 EV charging fee (unannounced). I asked front desk to credit my account; this person was much nicer though not hopeful. But she did check with the manager, who agreed to credit my account -- but then they never did. The hotel and room itself was very clean and comfortable.

Great Clean Nice Stay ForSure

This is a wonderful hotel. The staff was extremely nice and helpful and the rooms were very clean and comfortable. Food at the restaurant was also very good. We highly recommend this hotel if you are in Albany!

I went to the parking garage to put things in my car. To my surprise, the key fob did not open the door, no matter what I did. I thought I would have to call AAA, but the lady at the front desk said, “Let’s try this first”. Two men from the engineering department came. Although I thought my key fob was to blame, they were able to determine that the key fob was in good working order. They also showed me how to take an actual key out of the key fob, so that we could open the car. I didn’t even know that key was there. Even though we were now able to access the car, it still didn’t start. eventually, they told me that they had figured out that I had drained my battery. The overhead light failed to go off when I exited the car on the previous day. We still did not have to call AAA. They had a device that charged the battery of my car. I was saved! It seems to me that this is definitely service above and beyond the call of duty. I was impressed with their professionalism, their courtesy, and their expertise. This hotel seems to take very good care of their guests.

All was good but the night stand was dirty with dust and someone’s hair.

Very nice hotel

Nice modern hotel next to Capitol buildng.¹

Could not ask for a better location and the premises was superb. Excellent on site parking with immediate access

The Albany Renaissance is a nice hotel but seems to be on the brink of being neglected and becoming overwhelmed by many factors.!it’s in a great location has terrific parking and a good restaurant in Wellingtons. For me my stay was too expensive considering the state of everything. Comparable price level hotels offer far more in overall premises conditions, ambience and service .!I am not saying my services and interactions were bad but for what I paid more could have been offered.

The property is beautiful, rooms are pristine, and the staff is very friendly.

Great location. Contrary to the hotel statement, there is no reliable shuttle to the airport from this hotel. When we asked for a ride for the following morning to the airport, we were told that if the shuttle driver will be around we can get a ride.

Great place!

Clean room, nice view, walking distance to MVP arena.

A