What do past guests say about Romana Hotel - NYC?

Romana Hotel - NYC is well-known for its 地点, 清洁度, 客房舒适度, as reviewed by verified Traveloka guests.

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Romana Hotel - NYC

Name: Romana Hotel - NYC
Address: 38-59 12th Street, Queens, New York City, New York State, United States, 11101, 38-59 12th Street, New York State, 11101, United States
Rating: 7.2

酒店

7.2

/10

好

1,001个评论

客人对住宿的评价

Verified traveler

10.0

/ 10

Great location in Long Island City. Very clean and upgraded hotel with breakfast served.

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Joacir

10.0

/ 10

O hotel fica em uma região que aparenta ser insegura, mas não é, apenas impressão mesmo, saiamos de manhã e chegávamos a noite, a pé sem nenhum problema. andávamos pelas lojas e restaurantes, sem nenhum problema. Fica bem próximo a uma estação de metro que nos leva até a Times Square em 15 minutos. Café da manhã simples, mas nos satisfazia para o inicio do dia. Recomendo e certamente voltando a New York a passeio ficaria no mesmo lugar.

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Verified traveler

10.0

/ 10

Great hotel. Very clean, cozy and accommodating. Good breakfast. Stayed in a double bed room, and although it is a little on the small size, still was very comfortable. The view of NY from the bedroom window is lovely. Location is great with walking distance to the Subway Station which puts you anywhere you want to go in NYC. Houskeeping did a great job. Fresh towels and toiletries everyday. Beds are comfortable and clean. Staff is very nice and helpful. Would recommend anyone to stay here and will definitely come back if I had to.

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38-59 12th Street, Queens, New York City, New York State, United States, 11101

主要設施

24 小时前台

电梯

WiFi

Romana Hotel - NYC is a hotel in a good neighborhood, which is located at Queens. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Romana Hotel - NYC的可用房型

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Romana Hotel - NYC周圍有什麼

38-59 12th Street, Queens, New York City, New York State, United States, 11101

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Location

Romana Hotel - NYC is a hotel in a good neighborhood, which is located at Queens.

About Romana Hotel - NYC

Romana Hotel - NYC is the smartest choice for you who are looking for affordable accommodation with outstanding service.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Romana Hotel - NYC is a wise choice for travelers visiting Queens.

Romana Hotel - NYC所有設施

其他

公共設施

其他
無菸區
電梯

飯店服務

多語言服務人員
24 小時前台接待

連接性

免費 WiFi

商務設施

會議室

體育和娛樂

健身中心

Romana Hotel - NYC住宿政策及一般資訊

重要提示

計劃在入住時間以外入住（例如清晨或深夜）？您可以直接與住宿安排！

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100.00 per accommodation, per stay
Service fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 21

入住/退房時間

入住：

15:00 - 05:00

退房

前 11:00

酒店政策尚未公佈。

一般資訊

熱門設施	24 小时前台, 电梯, WiFi
入住/退房時間	从 15:00 - 05:00 - 到 11:00
Romana Hotel - NYC的可用房間	152
在Romana Hotel - NYC的樓層數	11
另一設施在Romana Hotel - NYC	其他, 無菸區, 電梯, 多語言服務人員, 24 小時前台接待

Romana Hotel - NYC常見問題

在Romana Hotel - NYC有哪些可用設施？

這裡有頂級設施Romana Hotel - NYC例如 24 小时前台, 电梯, WiFi .（有些可能需要額外收費）

正常入住和退房時間是Romana Hotel - NYC？

在Romana Hotel - NYC的標準入住時間從15:00 - 05:00開始最晚退房時間為前 11:00

What is the star rating of Romana Hotel - NYC?

Romana Hotel - NYC is a 2.0-star hotel.

How many floors does Romana Hotel - NYC have?

Romana Hotel - NYC has 11 floors.

How many rooms are available at Romana Hotel - NYC?

Romana Hotel - NYC has 152 rooms in total.

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整體評分與評論 Romana Hotel - NYC

Traveloka (1)

其他来源 (1,000)

7.2

好

來自 1,000 則評論

清洁度

7.6

客房舒适度

7.4

地点

9.0

服务和设施

7.2

排序方式

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旅行者評論 Romana Hotel - NYC

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热门评论

Mei-Hsiao

8.0

/10

304 幾週前評論

Hotels.com verified review

房間空間還可以，早餐簡單但可以，離地鐵站近。

Chi En

6.0

/10

319 幾週前評論

Hotels.com verified review

令我有點失望，第一次到紐約，想說訂比較高級的房間，結果房間好小，只有一張床，一張椅子，也沒書桌。浴室很大，陽台也超大，外面氣溫很低根本沒機會出去。看到早餐的服務人員直接將桌上的麵包屑掃到地上，感覺很不舒服，是個東方人，很希望他們能改進服務品質。。

Verified traveler

8.0

/10

320 幾週前評論

Hotels.com verified review

停車要收費（27塊多），早餐還可以，街口有超市可以買生活用品，地鐵站在附近，一下子就可以進曼哈頓，整體來說算不賴的住宿點

Chienan

8.0

/10

320 幾週前評論

Hotels.com verified review

依照房價跟住宿品質來說，這家算不錯了，附近有地鐵，不需要走太久就可以達成進曼哈頓，而街口就有小超市（雖然營業24小時，但是晚上是小窗口購買而已，防搶的關係），還有中華料理店可以外帶，缺點是停車一晚要27塊多美金

I-Hsun

6.0

/10

332 幾週前評論

Hotels.com verified review

房間偏小，打掃服務超爛，收了小費結果只有鋪棉被和倒垃圾，浴室還是一堆頭髮，棉被枕頭沒有更新，備品也沒補上不過飯店地點很讚，離地鐵爆幹近，附近治安也算OK，只是黑人偏多而已

WENQIAN

8.0

/10

352 幾週前評論

Hotels.com verified review

位置在长岛，但是和曼哈顿就隔一条河，价格便宜得多。所以选择了这里。距离F线21 街 - 皇后桥车站比较近，走路几分钟。F线从JFK过来很方便，到曼哈顿基本需要在莱克星顿大街站转车，但是F线的莱克星顿站和其他几条线的莱克星顿站在一个站台，要上地面在走两个街区，我在纽约8天，一直都找不到…… 皇后区广场站稍微远一点，有E和7号线，可能要走20分钟。从这个地铁站回酒店的路上有个比较大的超市，有面包、套饭和烤鸡卖，价格便宜。我们经常从曼哈顿回来从这站下车，去超市买晚餐。这家酒店最值得表扬的是早餐，非常丰盛，有面包鸡蛋牛奶麦片煎饼煎蛋…… 夹层还有一台饮水机，制水比较快，中国人可以不带热水壶。房间大小一般，床的舒适度一般，卫生尚可。酒店的管理员是台湾人，有很多服务员保洁都是中国人。总而言之，综合各方面考量，算得上性价比不错！

LEI

10.0

/10

356 幾週前評論

Hotels.com verified review

Good service, good breakfast, good price, no resort fee

Laura

商业

4.0

/10

13 幾週前評論

Expedia Group verified review

The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.

Alix

商业

4.0

/10

13 幾週前評論

Hotels.com verified review

they did not clean the room as requested! the place was going under renovations! The neighborhood sucked!!!

Talgat

休闲家庭

2.0

/10

13 幾週前評論

Expedia Group verified review

At the very beginning, the check-in process took a very long time. Then, when we received the keys and entered the room, it was terribly dirty — they hadn’t even cleaned after the previous guests. We asked for another room, but in both the room and the hotel there was no hot drinking water, and the water dispensers were not working. On the second day, the door lock broke. The door couldn’t be opened from the inside. Before leaving, we asked them to fix the lock, but when we returned in the evening, it was still broken. There was no one at the reception, and we had to search for staff and call them. The locker was also broken. We were forced to leave the door open overnight. Only a day before check-out did they finally fix the lock. This was the worst hotel ever. I absolutely do not recommend it — the staff couldn’t care less about the guests’ well-being.

Verified traveler

4.0

/10

13 幾週前評論

Hotels.com verified review

This place is poorly managed. The room didn't even have a shower curtain. How does that get overlooked?

Valerie

朋友和家人

2.0

/10

13 幾週前評論

Hotels.com verified review

This "hotel" is to be redone completely. Let's start with the check-in. The young man at the reception (not particularly friendly or welcoming) asked me to show him my receipt with Hotel.com. Should they not have that already?? First time ever that I book with a third-party site and the hotel wants to see proof of payment. Then the room: clean, yes, but with splatters of paint all over the floor, the fridge did not work, the toilet might have been cleaned or not, hard to say, no spigot on the faucet, splashing water all over. Best of the best: the mattress lays on a plank of plywood, and the pillows (one per person) are super small. The TV: you have either to pay for everything or log in if you have already Netflix or Amazon. Then, there was not one garbage bin in the room. On the following day, a family member checked in in another room. Her bed consisted of 3 mattresses piled on on top of each other, but the room was clean, and it would have been OK for one night, but then we saw that the bathroom floor was covered in water, caused by a leak from the toilet. We called the reception, and were curtly advised that there is no other room available. We went down to the reception and miraculously were given a key for another room. This room was similar to ours (plywood bedframe etc.), but on top of it, there was no curtain for the bathtub. We gave up and our family member decided to stay there. In a nutshell: good for young backpack travelers, bad for families and older people!

Yingjie

商务和休闲好友同行

2.0

/10

14 幾週前評論

Expedia Group verified review

Honestly, it is the worst hotel I’ve ever stayed. There is no wardrobe, no clothes hangers, no hair dryer and no iron! No any drinks and food! You need to go out to buy everything you need. The AC is not working well so that the room is very hot and noisy! There is no service at all! The staff said they will let the technician check the AC and may consider change a room for us tomorrow. They just gave us some excuse and would not like to handle my issue. They did not come to fix the AC the next day. And they said there is a fitness center in the hotel and dinning room. It is a total lier! No! There is nothing you can find.I was very disappointed at this hotel.

Paul

2.0

/10

14 幾週前評論

Expedia Group verified review

It could have been better

FNU

双人入住

4.0

/10

14 幾週前評論

Expedia Group verified review

Room was third class wash taps and shower was not perfectly work no facility not even water or coffe noisy because they are trying to fix things but it was smelling and worst hotel experience I had in my life

Candice

休闲双人入住

2.0

/10

14 幾週前評論

Expedia Group verified review

This was the worst hotel me and my boyfriend ever stayed at. The area was disgusting there was a big white truck that never moved from the front. The lobby looked like a construction site. The hotel staff charged my card twice. I was so scared to walk to the train I had to take a uber two blocks because there were people selling unsanitary food outside from a bucket every person who lived in the projects stayed outside on the street for 24 hours you can not even walk to the store without getting harassed. This hotel is false advertised the room had drawings on the walls the 8th floor view was not pretty staff was unfriendly. My experience was terrible I was so scared.

Lukas

2.0

/10

14 幾週前評論

Expedia Group verified review

terrible service

peter

休闲双人入住

4.0

/10

14 幾週前評論

Expedia Group verified review

area around it was bellow average. poor neighboorhood but average safe. people in neighboorhood are nice. the holel promise coffee maker ( none) for hot water. do not have that. the hotel is near subway ( really good). there is one microwave in the lobby upstairs. no cups. we had to tell them to do the beds. othewise will not come. beds were clean. the room smell when we arrive. windows cannot open. only airconditioning available for air in. airconditioning worked well. when we arrive, the computer did not work. oh my god. wait, wait. staff used her cellular phone to complete booking. not all staff were knowledgeable. we got double charge for $75 usd. or 103 can. pay at property service fee. they would not let us check in unless the property service fee is payed. .. we will ask expedia for refund. the staff were friendly but not all are train properly. but the system of the hotel is poor. blame the system. wont recomend that to anyone. wont go there again. there are better motels or hotels near by. google the area, less cheaper and more clean.

Osmar Andrey

6.0

/10

14 幾週前評論

Expedia Group verified review

Los baños se tienen que cambiar están malas condiciones no hay teléfono para llamará recepción no hay una cafetera no tienen neveras las habitaciones

Malani

双人入住

2.0

/10

14 幾週前評論

Expedia Group verified review

This hotel was poor quality, elevators not working had to walk 8 flights of stairs. One of the hallways held multiple mattresses which I had to climb over to get down to the next flight. The gate for the parking lot barely worked but yet we had to pay $50 for one night with our car not safely secured in the back. Only one door worked to get in and out of the hotel. No one was in the front having us wait a long period of time..

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