How many rooms are available at SureStay Plus Hotel by Best Western Brandywine Valley?

SureStay Plus Hotel by Best Western Brandywine Valley has 95 rooms in total.

What do past guests say about SureStay Plus Hotel by Best Western Brandywine Valley?

SureStay Plus Hotel by Best Western Brandywine Valley is well-known for its 服务和设施, as reviewed by verified Traveloka guests.

HKD | ZH

支援

登记

搜索酒店

SureStay Plus Hotel by Best Western Brandywine Valley

Name: SureStay Plus Hotel by Best Western Brandywine Valley
Address: 1807 Concord Pike, New Castle County, Delaware, United States, 19803, 1807 Concord Pike, Delaware, 19803, United States
Rating: 6.4

酒店

6.4

/10

好

1,000个评论

客人对住宿的评价

Dean

10.0

/ 10

When I checked in at 2 PM, the front desk lady was very nice friendly and efficient. Although when I checked out and I wanted to make sure they knew of the things in my room that needed repair fixing or maintenance a different woman from when I checked in was very author Tory power hungry, and didn’t listen to a word I said instead she discipline me treating me like a child telling me that I needed to tell the front desk as soon as a problem occurred. When I tried to explain to her that it wasn’t a major concern she was still very stern and strict, making sure that she was the one in charge and not me. She made me very upset and I just ended up leaving because there was no debating her rules and regulations Customer Service has gone downhill where the customer is never right and you have to put up with unsatisfactory Customer Service.

查看翻譯

Dawn

10.0

/ 10

I rented a room just to be able to go swimming and relax, but unfortunately it was a thunderstorm so I couldn’t go swimming so I ended up checking out and going home but the place was nice. It wasn’t their fault. The weather was horrible.

查看翻譯

Shelli

10.0

/ 10

Super professional staff, VERY clean rooms, offered&received tour of 3 rooms designed with furniture from local estates. Stunning. Beautiful. We went for the Italian Festival.

查看翻譯

在該地區

查看地圖

1807 Concord Pike, New Castle County, Delaware, United States, 19803

主要設施

游泳池

24 小时前台

WiFi

SureStay Plus Hotel by Best Western Brandywine Valley is a hotel is located at New Castle County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

SureStay Plus Hotel by Best Western Brandywine Valley的可用房型

選擇所需內容，加快搜尋速度

價格顯示

登入成功！

現在享受更多好康！還能選擇接近入住日期再付款！

知道了

SureStay Plus Hotel by Best Western Brandywine Valley周圍有什麼

1807 Concord Pike, New Castle County, Delaware, United States, 19803

發現更多地方

了解更多關於SureStay Plus Hotel by Best Western Brandywine Valley

Location

SureStay Plus Hotel by Best Western Brandywine Valley is a hotel is located at New Castle County.

About SureStay Plus Hotel by Best Western Brandywine Valley

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

SureStay Plus Hotel by Best Western Brandywine Valley is a wise choice for travelers visiting New Castle County.

SureStay Plus Hotel by Best Western Brandywine Valley所有設施

其他

公共設施

其他
無菸區
保險箱

飯店服務

大堂報紙
快速退房
24 小時前台接待

要做的事情

熱水浴缸
室外游泳池

食物和飲料

早餐
小吃店

適合家庭的設施

兒童泳池

連接性

免費 WiFi

一般的

停車處

商務設施

會議室

體育和娛樂

健身中心

SureStay Plus Hotel by Best Western Brandywine Valley住宿政策及一般資訊

重要提示

Pet fee: USD 15 per pet, per night
Service animals are exempt from fees
Early check-in fee: USD 50.00 (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: USD 5.0 per day
Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 200

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

入住/退房時間

入住：

從 15:00

退房

前 11:00

酒店政策尚未公佈。

一般資訊

熱門設施	游泳池, 24 小时前台, WiFi
入住/退房時間	从 15:00 - 到 11:00
早餐供應狀況	是的，酒店有提供早餐的房間
SureStay Plus Hotel by Best Western Brandywine Valley的可用房間	95
在SureStay Plus Hotel by Best Western Brandywine Valley的樓層數	2
另一設施在SureStay Plus Hotel by Best Western Brandywine Valley	其他, 無菸區, 保險箱, 大堂報紙, 快速退房

SureStay Plus Hotel by Best Western Brandywine Valley常見問題

在SureStay Plus Hotel by Best Western Brandywine Valley有哪些可用設施？

這裡有頂級設施SureStay Plus Hotel by Best Western Brandywine Valley例如游泳池, 24 小时前台, WiFi .（有些可能需要額外收費）

正常入住和退房時間是SureStay Plus Hotel by Best Western Brandywine Valley？

在SureStay Plus Hotel by Best Western Brandywine Valley的標準入住時間從從 15:00開始最晚退房時間為前 11:00

SureStay Plus Hotel by Best Western Brandywine Valley提供早餐嗎？

是的，SureStay Plus Hotel by Best Western Brandywine Valley提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。

What is the star rating of SureStay Plus Hotel by Best Western Brandywine Valley?

SureStay Plus Hotel by Best Western Brandywine Valley is a 2.5-star hotel.

How many floors does SureStay Plus Hotel by Best Western Brandywine Valley have?

SureStay Plus Hotel by Best Western Brandywine Valley has 2 floors.

看全部

整體評分與評論 SureStay Plus Hotel by Best Western Brandywine Valley

其他来源 (1,000)

6.4

好

來自 1,000 則評論

清洁度

6.2

客房舒适度

6.2

服务和设施

7.4

排序方式

MOST_RELEVANT_LABEL

偏好設定

TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 SureStay Plus Hotel by Best Western Brandywine Valley

每頁評論數

热门评论

Telly

商业

2.0

/10

14 幾週前評論

Expedia Group verified review

I left my last hotel because of the jacuzzi not working among other things. So, I booked with this hotel.... soon as I got there both Jacuzzi's didn't work, wrong room, ice maker didn't work, key card never worked, and staff were REALLY RUDE!! I even called corporate to complain and send photos of how the staff let people not staying at the hotel sleep on the lobby sofa and staff just sitting around in the lobby not behind front desk. The janitor/maintenance guy was rude and felt he was a bit racist towards me.

Alfie

朋友和家人

4.0

/10

14 幾週前評論

Hotels.com verified review

Hotel was all round pretty dingy, small cockroaches roaming around the bathroom area, dirty towels left for us including hair, and the pool area was less than desirable. Was supposed to stay for 2 nights but moved hotel after one night. Only seemed to have one staff member on that knew what they were doing, when speaking to one woman at the desk was told I needed to come back in half an hour when someone who could “actually help” would be there. Would not recommend

Verified traveler

朋友和家人

4.0

/10

14 幾週前評論

Hotels.com verified review

Terrible. Smelled like smoke and urine. Pool in the photo is not the actual pool. Photos should be updated. The whole place felt dirty. The check-in person was really nice though.

josh

8.0

/10

14 幾週前評論

Expedia Group verified review

Nice place just not the best neighborhood

Daniel

休闲家庭

2.0

/10

15 幾週前評論

Expedia Group verified review

Baño inservible, cerraduras electronica de puertas no servian. Y cuarto con mal olor.

Christiana

商务和休闲亲子同住

2.0

/10

15 幾週前評論

Expedia Group verified review

I called ahead and was told that the pool closes at 10. At check-in, it was confirmed that the pool would close at 10. I went to the pool around 7 and the pool was padlocked. The front desk agent lied and denied ever telling me the pool hours over the phone or at check-in. He was borderline belligerent and completely dishonest. Room 250, the shower sputs, but hardly runs at a decent speed without making a TERRIBLE sound. The sheets were dirty on one of the beds. There's a $30 fee to change rooms!

Jeffrey

商业

4.0

/10

15 幾週前評論

Hotels.com verified review

the walls are dated, the closet housing the refrigerator and microwave was about to fall apart, breakfast was awful. The ac unit barely worked. The parking area had vagrants hanging out on the property.

Genese

休闲双人入住

2.0

/10

16 幾週前評論

Expedia Group verified review

The only reason I chose this place was because of the amenities specifically the jacuzzi, the pool and the gym. The jacuzzi in my room didn’t work and the tub was small. The gym is an outdated old hotel room turned gym and the equipment (treadmill) is broken. Breakfast is disgusting if you don’t eat microwave eggs with pork. Spoke to manager they offered me more time at this crummy place.. maybe my standards were too high. Expect nothing and then this place would be great

John

6.0

/10

16 幾週前評論

Hotels.com verified review

great breakfast definitely good spot for quick stay

Daniel

休闲家庭

2.0

/10

16 幾週前評論

Expedia Group verified review

My room had an insect infestation. Asked for a refund and the man at the desk said I had to email the manager who had been non-responsive for over a week.

Davies

商业

4.0

/10

17 幾週前評論

Expedia Group verified review

Not good place considering his location . It should be classified as motel .

Roberto

商业

2.0

/10

17 幾週前評論

Expedia Group verified review

I was moved to 3 different cause massive amount of files in two queen size room 230 231 room 120 toilet leak...... Management didnt reimbursed any of my stay for two days I will never go back to that hotel

Bradley

休闲家庭

2.0

/10

17 幾週前評論

Expedia Group verified review

Booked a room with 2 beds for daughter and me, I'm her father. Entered the room to see only 1 bed. Had to go back to front desk and ask for the room I booked. The front desk guy was nice and accommodating. Got to the room we booked and it was filty. Trash cans were full of food, drink bottles and trash. Turn the lights on in the bathroom and there was cockroachs scattered everywhere. There was clumps of hair and dust and dirt all over the floors. The beds were made poorly. Gnats flying around. The pictures online looked great but this place was disgusting. Had to cancel my 2 day stay and try and find a hotel, mind you this was at 9pm. Horrible start to a vacation

Tierney

休闲双人入住

2.0

/10

17 幾週前評論

Expedia Group verified review

Property smells and in poor condition rather stay somewhere much better! Low value and low budget. I could not stay here due to the horrible small, cramped room and obvious updates needed.

ABU SHAHID

朋友和家人

4.0

/10

17 幾週前評論

Hotels.com verified review

Stinky, dirty and uncomfortable experience!

Anthony

2.0

/10

17 幾週前評論

Expedia Group verified review

Sergio

2.0

/10

17 幾週前評論

Expedia Group verified review

Habían muchas cucarachas

Jackeline

休闲家庭

2.0

/10

18 幾週前評論

Expedia Group verified review

Room not clean, moldnon the ceiling of bathroom, tv not working, and NASTY and RUDE staff, very incompetent.

Kori

休闲家庭

4.0

/10

18 幾週前評論

Expedia Group verified review

Room in need of many updates. Not really clean, hair in tub and debris in corners. The shower curtain rod not in correct place and causes water to spray out both sides unless you rig it by bending rings to stay. Stains on bathroom floor that were questionable/unidentifiable and most likely not cleaned properly. A/C leaked water on the floor and outside on what seemed to be only our room. Bathroom light would turn off and on randomly when on. Towels were not available at desk when asked for. Sketchy people hanging out in parking lot that may or may not have even been renting a room. We did stick it out because we had our dogs and there were not too many options elsewhere. However, I think it should have cost a lot less per night for what we got.

Jesse

商务和休闲

6.0

/10

18 幾週前評論

Expedia Group verified review

The room did not match the pictures. They have modern updated rooms lining the courtyard, but the rooms in the corners are not updated, and are cheap loss leaders. Wallpaper, old stains on chairs, etc. Nothing like the majority of the other rooms at the hotel. Also, the ice maker portion of the mini fridge was frozen full of ice. I asked for a different room, and was placed in another "corner" room. I got in the second room and the mini fridge was half the size as the first. It wasn't full of ice, but I could only fit one water bottle in to put in my cooler. I asked how much for the more modern style room that I saw in her pictures when I booked it? He said he could do something in the morning if I wanted. I was top tired, and was leaving in there morning. The next morning, there was a puddle in the room on the floor under the ac. There was a jaccuzi hot tub by the pool, but he said it was closed. I walked by, and it was "on " all night and into next morning. There is already a "no lifeguard swim at your own risk sign", why is the jacuzzi closed? I had a hard hot day, and the jaccuzi was the reason I booked the place, so I could relax. But, I any use it because? I'm gonna stop there for now.

每頁評論數