Surfside On The Lake

酒店
7.8
/10
588个评论

客人对住宿的评价

bianca
10.0
/ 10
Surfside was absolutely amazing! The staff was so pleasant, and Olivia went above and beyond to make sure we were comfortable. We had a small issue with our AC, but the maintenance team was quick to take care of it and, just like the rest of the staff, they were incredibly friendly. The GM was also very welcoming and helpful, which made us feel right at home. Our room (412) was spacious, spotless, and very comfortable. The pool area was clean and well maintained, and the gentleman who oversees the beach and pool was wonderful—very knowledgeable and even shared great fishing tips with us. Overall, Surfside has an incredible team that truly cares about families having a great experience. This was our second time staying here, and it was just as special as the first. We can’t wait to come back next year!
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CHRISTINE
10.0
/ 10
Great spot great location to village Free kayak and paddle boards On site breakfast lunch and dinner Food service at pool Staff all friendly
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Harry
10.0
/ 10
The staff provided immediate attention when needed. Room was cleaned daily and fresh towels each morning. Room was very comfortable
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在該地區
查看地圖
400 Canada Street, Warren County, New York State, United States, 12845

主要設施

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游泳池
餐厅
24 小时前台
电梯
Surfside On The Lake is located in area / city Warren County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Surfside On The Lake周圍有什麼

400 Canada Street, Warren County, New York State, United States, 12845
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其他 2 Surfside On The Lake

了解更多關於Surfside On The Lake

Location


Surfside On The Lake is located in area / city Warren County.

About Surfside On The Lake

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Surfside On The Lake exclusively for you.

Surfside On The Lake is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

Surfside On The Lake所有設施

其他 Surfside On The Lake
其他

要做的事情

  • 私人海灘
  • 燒烤
  • 卡拉OK
  • 野餐區
  • 海灘日光躺椅
  • 泳池日光躺椅

一般的

  • 停車處
  • 泳池
  • 吸煙區
  • 屋頂露台
  • 宴會
  • 陽台

公共設施

  • 其他
  • 電梯
  • 餐廳
  • 保險箱

飯店服務

  • 旅遊服務
  • 洗衣服務
  • 24 小時前台接待

食物和飲料

  • 酒吧
  • 早餐

商務設施

  • 會議室
  • 會議室

附近設施

  • 自動櫃員機/銀行服務

Surfside On The Lake住宿政策及一般資訊

重要提示
計劃在入住時間以外入住(例如清晨或深夜)?您可以直接與住宿安排!
  • Fee for cooked-to-order breakfast: approximately USD 3 to 17 per person
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Business center/computer access
  • Children's club/arcade access
  • Concierge service
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

The property is closed between October 31 and May 1.

Hotel only accepts guests with minimum age of 21

入住/退房時間

入住:
16:00 - 02:00
退房
前 11:00
酒店政策尚未公佈。

一般資訊

熱門設施
游泳池, 餐厅, 24 小时前台, 电梯
入住/退房時間
从 16:00 - 02:00 - 到 11:00
早餐供應狀況
是的,酒店有提供早餐的房間
Surfside On The Lake的可用房間
154
在Surfside On The Lake的樓層數
3
另一設施在Surfside On The Lake
私人海灘, 燒烤, 卡拉OK, 野餐區, 海灘日光躺椅

Surfside On The Lake常見問題

在Surfside On The Lake有哪些可用設施?
這裡有頂級設施Surfside On The Lake例如游泳池, 餐厅, 24 小时前台, 电梯 .(有些可能需要額外收費)
正常入住和退房時間是Surfside On The Lake?
在Surfside On The Lake的標準入住時間從16:00 - 02:00開始最晚退房時間為前 11:00
Surfside On The Lake提供早餐嗎?
是的,Surfside On The Lake提供早餐。但您需要選擇含早餐的房型,如果您預定不含早餐的房型則需額外付費。
What is the star rating of Surfside On The Lake?
Surfside On The Lake is a 2.5-star hotel.
How many floors does Surfside On The Lake have?
Surfside On The Lake has 3 floors.
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更多其他客人的評論Surfside On The Lake

7.8
來自 588 則評論
清洁度

7.8

客房舒适度

8.0

服务和设施

7.8

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Surfside On The Lake

每頁評論數
20
40
热门评论
Qin
10.0
/10
16 幾週前評論

Expedia Group verified review

Nice
Claudette
10.0
/10
13 幾週前評論

Expedia Group verified review

Loved my room and getting away for the holiday weekend
Trish
icon-休闲 双人入住
休闲 双人入住
4.0
/10
13 幾週前評論

Expedia Group verified review

Upon check-in I told Sadie at the front desk that I had paid extra to not be on the first floor because I felt unsafe. Sadie looked and then informed me that the hotel was booked and there were no second floor properties available for less than an extra $100 per night. She then said it was Expedia's problemThe hotel was empty except for (starting at 5am) a large group of loud spanish speaking men who stayed in the parking lot outside of my sliding door the entire day until a large white van picked them up at the end of the day. The ac never worked and I had to crack my door for air so in addition to safety issues never slept because of the loud men outside my door daily. The bath also does not have a vent so good luck traveling with a partner. Stay somewhere else, there is a million better choices all around the area and Sadie should consider a job not in customer service
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Allen
icon-朋友和家人
朋友和家人
2.0
/10
13 幾週前評論

Hotels.com verified review

Absolutely the worst hotel experience of my life! Be warned: they lied about the room type. I booked what was advertised as a two-bedroom suite, but on arrival it was just a cramped one-bedroom suite with an extra bed in the common space. When I calmly raised this with the front desk, they sneered “too bad for you” and shouted over me the entire time I tried to speak. They admitted they don’t even have real two-bedroom suites but refused to move us or make it right. When I pressed the issue, they ordered me and my party to leave the premises under threat of calling the police. That was all while I hadn’t checked out and still had a charge on my card. Imagine paying for a stay, being screamed at, kicked out for daring to object, and then still billed for it. And even if management hadn’t been hostile, the room itself was appalling: horrendous odor, rundown furniture, noise from every direction (not an exaggeration), and multiple “amenities” closed without warning. No breakfast, no rooftop, despite being the very reasons we booked. In short: false advertising, abusive staff, unlivable conditions, and fraudulent billing. Stay far, far away.
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Megan
icon-休闲 双人入住
休闲 双人入住
4.0
/10
14 幾週前評論

Expedia Group verified review

Manager so nasty . No amenities on site yet charged a fee
Arcelie
8.0
/10
14 幾週前評論

Expedia Group verified review

Close to the water
Lisa
10.0
/10
14 幾週前評論

Expedia Group verified review

Great location
Laura
2.0
/10
14 幾週前評論

Expedia Group verified review

Check out at 11am and not able to stay on property or use the pool should be disclosed in advance.
Timothy
10.0
/10
14 幾週前評論

Expedia Group verified review

The restaurant by the lake was very nice, rooms were clean and comfortable
Vita
icon-休闲 家庭
休闲 家庭
8.0
/10
15 幾週前評論

Expedia Group verified review

Great place to stay fo a few days ,clean rooms good location!!!! We like it.
Ann M
4.0
/10
15 幾週前評論

Expedia Group verified review

It would have been nice to have a bar and Restraunt as advertised. But they were all closed on holiday weekend. Booked there to have the facilities on site and had nothing. Waste of money very unhappy about with stay. Had to pay a 25 dollar a day resort fee which is fine but no drink or food available at the resort.
Javier
10.0
/10
15 幾週前評論

Expedia Group verified review

AMAZING Resort
Sharmin
icon-休闲 家庭
休闲 家庭
10.0
/10
15 幾週前評論

Expedia Group verified review

Great!!!
Dana
icon-休闲 亲子同住
休闲 亲子同住
6.0
/10
15 幾週前評論

Expedia Group verified review

Second time staying at this property! Two small children, convenient to town, lake is safe & clean, decent pool and nice rooftop with delicious bar food. Breakfast on site. Rooms in the front are a bit outdated, stay more down towards the lake if you can. Will say I was highly disappointed with the front staff, highly unprofessional after a miscommunication with using lakeside after “check out” be aware, can not stay on property past 11am lol
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bianca
icon-休闲 家庭
休闲 家庭
10.0
/10
15 幾週前評論

Expedia Group verified review

Surfside was absolutely amazing! The staff was so pleasant, and Olivia went above and beyond to make sure we were comfortable. We had a small issue with our AC, but the maintenance team was quick to take care of it and, just like the rest of the staff, they were incredibly friendly. The GM was also very welcoming and helpful, which made us feel right at home. Our room (412) was spacious, spotless, and very comfortable. The pool area was clean and well maintained, and the gentleman who oversees the beach and pool was wonderful—very knowledgeable and even shared great fishing tips with us. Overall, Surfside has an incredible team that truly cares about families having a great experience. This was our second time staying here, and it was just as special as the first. We can’t wait to come back next year!
閱讀更多
CHRISTINE
icon-休闲 双人入住
休闲 双人入住
10.0
/10
16 幾週前評論

Expedia Group verified review

Great spot great location to village Free kayak and paddle boards On site breakfast lunch and dinner Food service at pool Staff all friendly
michael
icon-休闲
休闲
8.0
/10
16 幾週前評論

Expedia Group verified review

Good location, walkable to town. Some rooms were smaller than others. Toilet seats were very low.
Harry
10.0
/10
16 幾週前評論

Expedia Group verified review

The staff provided immediate attention when needed. Room was cleaned daily and fresh towels each morning. Room was very comfortable
Elizabeth
2.0
/10
16 幾週前評論

Expedia Group verified review

The staff at this hotel was so rude and unaccommodating, the worst experience we have both ever had!
Miranda
icon-朋友和家人
朋友和家人
6.0
/10
16 幾週前評論

Hotels.com verified review

The front desk girl at checkout was a very friendly and helpful. But our bathroom door wouldn't shut. The staff at the Rooftop lounge was the rudest I've ever experienced, and was disappointed that there is a 10pm curfew for all outdoor areas. You can't even go sit by the lake quietly to relax after 10pm. Will probably try a different place next time we visit.
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每頁評論數
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其他 4 Surfside On The Lake

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7.8
來自 588 則評論
清洁度

7.8

客房舒适度

8.0

服务和设施

7.8

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Surfside On The Lake

每頁評論數
20
40
热门评论
Qin
10.0
/10
16 幾週前評論

Expedia Group verified review

Nice
Claudette
10.0
/10
13 幾週前評論

Expedia Group verified review

Loved my room and getting away for the holiday weekend
Trish
icon-休闲 双人入住
休闲 双人入住
4.0
/10
13 幾週前評論

Expedia Group verified review

Upon check-in I told Sadie at the front desk that I had paid extra to not be on the first floor because I felt unsafe. Sadie looked and then informed me that the hotel was booked and there were no second floor properties available for less than an extra $100 per night. She then said it was Expedia's problemThe hotel was empty except for (starting at 5am) a large group of loud spanish speaking men who stayed in the parking lot outside of my sliding door the entire day until a large white van picked them up at the end of the day. The ac never worked and I had to crack my door for air so in addition to safety issues never slept because of the loud men outside my door daily. The bath also does not have a vent so good luck traveling with a partner. Stay somewhere else, there is a million better choices all around the area and Sadie should consider a job not in customer service
閱讀更多
Allen
icon-朋友和家人
朋友和家人
2.0
/10
13 幾週前評論

Hotels.com verified review

Absolutely the worst hotel experience of my life! Be warned: they lied about the room type. I booked what was advertised as a two-bedroom suite, but on arrival it was just a cramped one-bedroom suite with an extra bed in the common space. When I calmly raised this with the front desk, they sneered “too bad for you” and shouted over me the entire time I tried to speak. They admitted they don’t even have real two-bedroom suites but refused to move us or make it right. When I pressed the issue, they ordered me and my party to leave the premises under threat of calling the police. That was all while I hadn’t checked out and still had a charge on my card. Imagine paying for a stay, being screamed at, kicked out for daring to object, and then still billed for it. And even if management hadn’t been hostile, the room itself was appalling: horrendous odor, rundown furniture, noise from every direction (not an exaggeration), and multiple “amenities” closed without warning. No breakfast, no rooftop, despite being the very reasons we booked. In short: false advertising, abusive staff, unlivable conditions, and fraudulent billing. Stay far, far away.
閱讀更多
Megan
icon-休闲 双人入住
休闲 双人入住
4.0
/10
14 幾週前評論

Expedia Group verified review

Manager so nasty . No amenities on site yet charged a fee
Arcelie
8.0
/10
14 幾週前評論

Expedia Group verified review

Close to the water
Lisa
10.0
/10
14 幾週前評論

Expedia Group verified review

Great location
Laura
2.0
/10
14 幾週前評論

Expedia Group verified review

Check out at 11am and not able to stay on property or use the pool should be disclosed in advance.
Timothy
10.0
/10
14 幾週前評論

Expedia Group verified review

The restaurant by the lake was very nice, rooms were clean and comfortable
Vita
icon-休闲 家庭
休闲 家庭
8.0
/10
15 幾週前評論

Expedia Group verified review

Great place to stay fo a few days ,clean rooms good location!!!! We like it.
Ann M
4.0
/10
15 幾週前評論

Expedia Group verified review

It would have been nice to have a bar and Restraunt as advertised. But they were all closed on holiday weekend. Booked there to have the facilities on site and had nothing. Waste of money very unhappy about with stay. Had to pay a 25 dollar a day resort fee which is fine but no drink or food available at the resort.
Javier
10.0
/10
15 幾週前評論

Expedia Group verified review

AMAZING Resort
Sharmin
icon-休闲 家庭
休闲 家庭
10.0
/10
15 幾週前評論

Expedia Group verified review

Great!!!
Dana
icon-休闲 亲子同住
休闲 亲子同住
6.0
/10
15 幾週前評論

Expedia Group verified review

Second time staying at this property! Two small children, convenient to town, lake is safe & clean, decent pool and nice rooftop with delicious bar food. Breakfast on site. Rooms in the front are a bit outdated, stay more down towards the lake if you can. Will say I was highly disappointed with the front staff, highly unprofessional after a miscommunication with using lakeside after “check out” be aware, can not stay on property past 11am lol
閱讀更多
bianca
icon-休闲 家庭
休闲 家庭
10.0
/10
15 幾週前評論

Expedia Group verified review

Surfside was absolutely amazing! The staff was so pleasant, and Olivia went above and beyond to make sure we were comfortable. We had a small issue with our AC, but the maintenance team was quick to take care of it and, just like the rest of the staff, they were incredibly friendly. The GM was also very welcoming and helpful, which made us feel right at home. Our room (412) was spacious, spotless, and very comfortable. The pool area was clean and well maintained, and the gentleman who oversees the beach and pool was wonderful—very knowledgeable and even shared great fishing tips with us. Overall, Surfside has an incredible team that truly cares about families having a great experience. This was our second time staying here, and it was just as special as the first. We can’t wait to come back next year!
閱讀更多
CHRISTINE
icon-休闲 双人入住
休闲 双人入住
10.0
/10
16 幾週前評論

Expedia Group verified review

Great spot great location to village Free kayak and paddle boards On site breakfast lunch and dinner Food service at pool Staff all friendly
michael
icon-休闲
休闲
8.0
/10
16 幾週前評論

Expedia Group verified review

Good location, walkable to town. Some rooms were smaller than others. Toilet seats were very low.
Harry
10.0
/10
16 幾週前評論

Expedia Group verified review

The staff provided immediate attention when needed. Room was cleaned daily and fresh towels each morning. Room was very comfortable
Elizabeth
2.0
/10
16 幾週前評論

Expedia Group verified review

The staff at this hotel was so rude and unaccommodating, the worst experience we have both ever had!
Miranda
icon-朋友和家人
朋友和家人
6.0
/10
16 幾週前評論

Hotels.com verified review

The front desk girl at checkout was a very friendly and helpful. But our bathroom door wouldn't shut. The staff at the Rooftop lounge was the rudest I've ever experienced, and was disappointed that there is a 10pm curfew for all outdoor areas. You can't even go sit by the lake quietly to relax after 10pm. Will probably try a different place next time we visit.
閱讀更多
每頁評論數
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