TownePlace Suites by Marriott Fort Worth Southwest/TCU Area

this hotel is the best I ever lived

Love staying here. Hotel staff is fantastic. Highly recommend. Shopping in walking distance. Great walking area.

Comfortable room. Excellent service.

upon arrival, went to the room and noticed floating toilet paper in the toilet. My qife took a shower and grabbed a towel from the towel rack and the rack fell off the wall. I told the front desk about the towel rack, and he said he would send maintenace to fix, but never did, oh and he said we wont be charged for a problem we didnt make. Our door lock kept locking itself every time we opened the door, very annoying. Probably wont be staying at this hotel again. Overall, very dated hotel.

Staff was great room was clean. Overall, great stay.

I liked the fact that it felt almost like home, pretty spacious… I didn’t like the cleanliness,the bathroom in particular… shower room stayed dirty after every shower(pet peeve)… after I arrived I had staff to clean it and it look liked it was never touched… I did it myself!

Thanks Guys

Wonderful staff, clean, safe area

Location close to all my needs, wonderful staff

Overall decent. TV screen is not very big, could have been better.

Okay location. Kind, friendly help at front desk. Pillows too soft. Bathroom door and wall behind door had hair all over it. It was very gross. Floor in bathroom not clean. Counter in kitchenette felt dirty.

침대가 너무 불편했습니다.

Very nice quiet location clean rooms and comfortable bed

Very comfortable after a long day of travel. Good breakfast.

clean and kept. a little dated but comfortable and homey. my only real complaint are the ants that were in my unit. not a real bother but still uncomfortable to know they were there and i had small children with me.

Easy access to freeways

Great

Great for the price paid, good size room, good amenities and good breakfast choices. Would definitely visit again.

It's clean but could do with a facelift. It's a bit 'tired'. No elevator and it was challenging lugging my suitcase up a steep staircase. Breakfast was really good.

Upon arrival I could tell that the property was old and rundown. It did not appear at all like the pictures online. The staff was very friendly at check in, but the instant I walked into the building I was directed to across the parking lot it smelt musty and just appeared unkept. When I go up to the 3rd floor where our room was located, it smelt of marijuana. Housekeepers were present and I assumed they would report the odor. I figured maybe after time the smell would dissipate, so we dropped our bags and left for a while. When we returned, the odor was worse. The carpet was soaking wet from the air conditioning unit. The bed was miserable uncomfortable and honestly, I didn't even want to get in it because everything just felt so dirty. The baseboards in the bathroom looked like they hadn't been cleaned in years, the carpets were musty and gross. We were supposed to stay two nights, but I checked out the next morning, after getting hardly any sleep. I reported all of my concerns to the front desk staff, and she was very apologetic. I'm honestly surprised Marriott even puts their name on this property. I would give it zero stars if possible.