WoodSpring Suites Fort Worth Forest Hill

Rooms need update... Smell

Que incluya desayuno

Amenities need to be updated!

N

The parking was really small. The WiFi was down but the breakfast was good and it was quiet. Decent area too

The staff was amazing. I think that’s the only part of this property that makes it work. The bathroom was not properly cleaned (hair in tub from prior guest) the room smelled as if it was smoke it and was supposed to be a non smoking room. The second night I was about to book a room again and there was about 10-15 people partying in the parking lot with open containers. I ended up moving hotels completely

Desk lady was very nice and helpful

The staff is great and attentive

Felt unsafe

Abundance of weed THC smoking that caused the entire building to reek. The elevator malfunction due to it has been pried open before. Inside room 310, filthy, microwave was not cleaned out, and tons of roaches of all types of colonies that we had to sleep with the lights on. Water damage to ac unit and bathroom sink that smelled like mildew. The blinds and window were filly with water and mildew stains. Large groups of people congregated near the dumpster at all times of the night making the parking lot appear to be unsafe. We checked out the following morning loosing money on the last night we paid for. Horrible experience!

Drink machine not work, no stores around

Clean property with great customer service

I will never stay at this place again. The pictures online are very misleading. We had roaches in our room, there was mildew/mold on the wall above the AC, it was dirty (especially under the beds and above the kitchen area), the fridge was so loud every time it turned off that we thought someone was coming in the room, starting at about 6am every morning there was banging on the walls or furniture being moved or you could hear people walking down the hall, you could get a second hand contact high in the halls because there was so much weed being smoked in the rooms, the sink in the bathroom was stopped up and didn’t drain fast, we had to put a piece of clothing in the part of the blinds that were broken because you could see in our room from the outside, and different minor stuff just needed to be fixed. Also, when you come in the back door, the AC unit above the door drips water on you. They didn’t have a Do Not Disturb sign and the cleaning people came in when we were gone and while we do appreciate giving us new towels and changing out the trash bags, we do not like people coming in our room while we are not there. However, the beds were comfortable and the lady working the front desk in the morning was very nice. You can tell they do clean the toilet and beds, but it was the other things mentioned above that made it nasty, especially the roaches and the mildew/mold.

The building smells of cigarette smoke. Cigarette burn in one of the blankets. There was also dirty shirts in the drawer. There was a loud fight between two women at 2am outside our window. The beds are not comfy. It was alright for one night stay but we won’t be returning. Aside from all that, the check in guy was nice.

Our room had leaking AC with a large pool of standing water. The hotel would not address this issue and would just give us towels to slop up the water. There were a lot of rude guests and the staff did not address the issues. Would not stay here again.

Construction around so not very accessible, the room was dirty an

Stay away! Stay far away! This place has spent more money on their high end security cameras than they have on any property maintenance or upgrade. The property SMELLS badly like cigarette. The showers look like they’ve never been cleaned. Showers are moldy and furniture is from the 1990s. Terrible property! Expedia should not be doing business with them. Pictures on the booking page are not real!

Nothing.I had to find a different hotel.This hotel is not cleand it has a smell

Property was clean..staff was very friendly..i will book again.

The sheets were not all the way clean, and the shower had hair all around it. I had to clean the bathroom myself before using it. But other than that, I would most definitely be returning.