入住办理很快，工作人员很尽责，友好，酒店环境尚可。

The room is clean and has great view while the swimming pool isn't clean enough. My son got rash after he swim in the pool.

very nice

good

I stayed for two nights and it was very noisy. There was a lots of party downstairs until 3am in the morning on the first night. There was no security to stop it. It was still very noisy at eleven o'clock the next night. I called the front desk, and it took half an hour to stop it. It was very noisy. So bad experience,never want to come back

The next door neighbors were very loud and I couldn't get a good sleep. I complained 3 nights and upset because I have stayed at a Hyatt before and it was a good experience. This time I am severely sleep deprived.

It's a great location that could be more than just its proximity to Seaworld. Unfortunately, because it is pretty much a Seaworld and Legoland hotel, it's pretty tired and run down - despite the picturesque location. Room was great but only because we received a nice offer to upgrade. Room key for the parking gate never worked. The key at times didn't work for the elevator access either. The restaurant (Red Marlin) needs some major work. While the breakfast is great the dinner service was nothing short of appalling. We went in for dinner, only to be told there would be at least a 40 min wait....this despite the restaurant largely being empty because they had "a large group taking up their capacity" and nowhere to be seen. So we added ourselves to the waitlist. 40 mins came and went - not even so much as a call, or a text. An hour and a half later we gave up and went elsewhere. We never received the call or a notification - only to find out we had simply been dropped from the list without notification. This for a restaurant that has the audacity to change $60 for a main meal with the majority of people there who are parents with kids. Utterly unacceptable. Lastly, it's also super disappointing that Hyatt does not provide points for Expedia bookings - one day, one of these hotel chains will use their brains and realize that by doing this they can capture wider loyalty especially for business clients who are forced to use specific websites for corporate policy reasons.

My kids loved this place! It was a nice little staycation and they enjoyed the pool and water slide. Food and drinks at restaurant were great! I wish we could stay more often.

I DID NOT LIKE THE A/C IN THE ROOM DID NOT WORK. AFTER WAITING AN HOUR MAINTENANCE CAME IN, MOVED A COUPLE ITEMS AROUND IN THE CEILING SPACE THEN STATED THE A/C WAS REPAIRED...IT WAS NOT AND IT WAS VERY HOT IN THIS ROOM. I DID NOT RECEIVE ANY COMPENSATION OR THE CHOICE TO MOVE TO ANOTHER ROOM

The only thing that disappointed us was no room service breakfast. Everything else was lovely.

Pool was fantastic, lots of options for kids and families (water slides were a hit!) cute courtyard for evening fires and ping pong, comfortable clean rooms and the breakfast was phenomenal.

Beste Lage, 1km zum Strand. Tolle Anlage mit großer Poollandschaft, grosse Zimmer mit traumhaften Blick auf die Bay und Beach. Tolles Frühstücksbuffet mit Sitzgelegenheit im Freien und Blick auf den Jachthafen. Leider etwas in die Jahre gekommen, Aufzüge teilweise Defekt, Klodeckel locker, Schränktüren bzw. Schubladen defekt, etc. Hier und da, müsste so einiges mal in Stand gesetzt werden. Ärgerlich ist auch, dass für den Parklpatz 50$/Tag verlangt wird, aber ab ca. 18uhr, teilw. keine freien Plätze mehr verfügbar waren. Dennoch hatten wir eine tollw Woche und würden wieder kommen.

Property was quite tired.

Everything is very good!

Highly recommended

Property needs updating- the suites are old are smell musty/moldy. So strong it gave me a headache. The carpet was sticky and grimey to the point where we couldn’t walk barefoot bc we might get athletes foot. The bathtub had two big chips on the inside so no baths for the kids. Pocket door to bathroom doesn’t close all the way! There was condensation on the windows probably contributing to the musty/moldy smell, towels were thin and scratchy (pool towels were better than room towels). The tower rooms are newer but the elevators were tiny and inconvenient taking forever to go up or down. There’s nowhere to walk for a decent cup of craft coffee. If you like $9 mediocre lattes- this is the place for you. The pool is about 1/3 of the size you think it is in pictures and cloudy/greenish. No breaks for pool maintenance and kids are everywhere. If you don’t sleep, you can enjoy all the planes taking off/landing at the airport, the loud diesel engines from the boats in the harbor, sea lions barking, sirens from the road. It’s a 20min walk to Belmont park but anywhere else you’ll have to drive.

Disappointment

Perfect getaway

Loved the experience and how beautiful property is

Great stay and acommodating!