giod

I liked cleanliness of the property, social aspect for the evening with the drinks and snacks

Best Breakfast options as always Embassy suites deliver.

I like the hotel

Hotel is very dated, and does not meet the standards of Homewood Suites

It was very unclean. SOME staff was nice, majority was not. Check in wasn’t much of an issue, but we found a bug on the bed. Hot water took 20 mins to warm up. Maintenance man came by and explained it takes a long time on the east side of the 6th floor sometimes, just let it run. The snacks downstairs were okay. Broccoli was bad. We have been here many times, but this time was the worst experience. The pool was disgusting, worse than usual. We enjoyed coming here in the past for a weekend getaway, next time we will consider other hotels. It could use some shampooed carpets, more polite staff, and fix the water leaks in the ceiling. I’d like to think there’s no mold here… but there has to be for the condition this building is in currently. This has been an unpleasant stay for our family unfortunately. Yes, we plan to speak to management.

I thought the property Management and Staff was GREAT!!

loved the omelette station for breakfast!

Nice and helpful staff.

Property needs to be updated

Nice hotel

Very friendly staff and a spacious comfortable room!

I was a disappointed with the bathroom in my suite. The toilet handle had to be jiggled each time it was used. Also, the bath tub caulking was missing in spots. There were black spots in the tub. Finally, 1 of the 4 elevators was broken most of my stay.

This hotel was a great price so I can’t complain about that but the front desk personnel were not friendly at all. I reserved a king room but got a double full, when I called the lobby they said the hotel was overbooked & they did not have any kings available. The room smelled slightly of mildew. The bathroom was so small you couldn’t maneuver between sink, toilet, & shower without the door being closed. No water pressure on shower head. Will not stay here again but it was cheap so I guess that’s why.

Good place

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it was a great day no bedbugs. Spacious I would just say you would have to make sure to bring your own travel size clean and supplies.

Stains on ceiling and room was hot took them 2 days to move us to another room

Overall great experience

The hotel lobby and eating area was hot, no air conditioning. The mattress had pee stains, after staying two nights housekeeping didn't give us new towels. They charged us an extra $200 at checkout, stating housekeeping claimed we smoked in our room. My daughter has asthma, no way we smoked in the rooms. They couldn't provide proof that we smoked in the rooms, just that housekeeping stated we did. Talked to the manager about it, she was rude and hung up. I wouldn't stay here even if it was free! They'll scam your card out of money.