Unexpected delays in both of our flights put us in the Portland airport around 11:00 PM. Thank God this great hotel was only a few minutes from the airport. Only drawback was having to pay $12 to park in their parking lot!

My lights in the bathroom n one whole side of my room stopped working .. such an inconvenience but the staff made it up for me.. and were very helpful to remedy the situation.. The stay was perfect for it goals

Staff was very helpful and friendly! Rooms are clean and renovated. Shuttle service was great. Restaurant was nice and affordable.

Very nice and clean

Our checkin ckerk was.particularly helpful and it was much appreciated!

I stay here regularly and am never disappointed.

We had a wonderful room and the hotel was excellent BUT we had to wait over 30 minutes for the hotel pick up bus. The food was tasty BUT the appetisers arrived after the main course. Our server told us they were chronically understaffed. Lovely hotel but it could be even better.

Lovely view of the lake from our room and restaurant, convenient and secure parking, oasis/natural feel for such an urban location. Friendly helpful staff. The room was large and comfortable.

Airport shuttle was prompt on time and efficient. Quick easy ride to the airport

Loved it. Staff was very friendly and knowledgeable.

Great comfortable stay and great dinner!

Great place to stay

The front desk Agent, Tate, was wonderful.

Room was roomy and clean. I returned the rental car after checking in, then called for the shuttle back to the hotel. I was told that it was on the way, but it did not arrive for 45-50 minutes. Other hotel's shuttles came and went twice while I waited. I called two more times and was assured it was on the way, but I just sat. In retrospect, I realize that this sounds like an insignificant complaint, but it isn't. On the other hand, the shuttle to the airport at 4:15 the next morning was smooth and quick - right on time and less than 10 minutes, as promised.

Staff members were helpful, friendly and accommodating.

Very friendly staff and the room was clean, and the bed was comfortable.

Check-in staff was well rehearsed and cordial, made it an efficient process. The room was very comfortable, nice mattress and linnens, plenty of towels. Airport shuttle driver was a rockstar.

Very clean and staff was so nice and accommodating had a wonderful stay

Easy check in

The shuttle to the airport was a good experience, friendly staff, given a nice upgraded room at no additional charge for just picking their location.