Carpeting is so dirty!

La habitación está muy limpia y cómoda pero el personal es muy atento y amable, una felicitación por el excelente personal.

Good

Our room was clean, quiet 👍

Had to pay extra to check in early

The staff were exceptional. From the manager, to front desk and the server at breakfast were all very friendly and welcoming. The eagerness to ensure our stay was good went above and beyond.

Staff and rooms were excellent. Windsor downtown is in poor shape.

The inside of the hotel and room were very nice, clean and comfortable. Good breakfast, friendly and helpful staff. The parking lot is not great.

Very friendly staff . Clean rooms .

Clean, quiet. Not in a great area unfortunately

The staff all friendly but professional, nothing to much trouble.

The lady at the front desk that checked us in, i believe her name is Melissa, she was so sweet, funny and relateable. She made us feel very comfortable snd welcomed. She even greeted us with a "welcome back" everytime we returned to the property. Very exceptional hotel stay.

Staff was friendly and our room was clean. Very dated. The area the hotel is in looked very sketchy.

like

Inside of hotel is nicer than the outside. Room was newish.

Clean rooms, has coffee and breakfast and parking was included. Receptionist was very kind and helpful

Property was clean, area was quiet, parking was on the property, and staff were very helpful and friendly.

Everything was excellent

.

Surrounded by unsafe conditions. Soup kitchen and sketchy people. McDonald had security guards. The actual hotel was awesome though.