Fairfield Inn & Suites by Marriott Kansas City Liberty

Explore Fairfield Inn & Suites by Marriott Kansas City Liberty
8.0
Very Good
From 478 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

9.2

Service and Facilites

8.6

Traveler Reviews Fairfield Inn & Suites by Marriott Kansas City Liberty

Number of reviews per page
20
40
Top reviews
Mavis
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Food reasonable Bed very comfortable
Brooke
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Urine on the base of the toilet. Room reeked of mildew. Moved to another room, still reeked. Didn’t want to keep moving rooms. The hot tub smelt like urine, multiple hair balls/objects coming out of the jets. Will not book here again
Amanda
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It smelled so musty in our room and the hallway of our room. There was so much water damage on the walls of the hallway. The breakfast was really disappointing. Such a disappointment for a Marriott hotel.
Jennifer
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room smell like urine, shower had no water pressure and water was not very hot, bed was hard as a rock, despite telling the front desk that there was no towels at the swimming pool. He never did come in stock him so when I had to walk so wet the front desk and get towels, I opted to mop up the floor after drying myself off from the front desk all the way to the swimming pool to ensure somebody else didn’t ruin their day by cracking their head open.
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Rosa
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Convenient parking
Paula
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Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was very accommodating, polite, the amenities enjoyable, and the location perfect for us.
Susan
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had to ask for more toiletries and towels.
Mark
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Business and Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Easy access to highway. Quiet and clean.
Amber
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Business Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I was extremely disappointed with my recent stay at this property. The room was significantly overpriced given its condition and the overall experience fell well below the standards I expect from a Marriott-branded hotel. Upon arrival, we were not greeted— the man at the front desk made us feel like we were an inconvenience rather than valued guests. As we made our way to the room, we noticed wallpaper peeling off the hallway walls, which immediately raised concerns about the property’s upkeep. When we entered our room, the first thing that stood out was a chair covered in large, unsightly stains. Later that evening, after returning from dinner, I discovered serious maintenance issues in the bathroom. Water was leaking from around the faucet where it connected to the wall, and when I attempted to pull the diverter for the shower, the entire faucet detached. The shower curtain was ripped, and the lack of transition trim between the bedroom and bathroom created a safety hazard. Even my 13-year-old child expressed concern upon entering, remarking, “I hope we don’t get bed bugs.” Overall, this property did not reflect the quality or care associated with the Marriott name. The condition of the room and the dismissive customer service were unacceptable. I expected far better and left feeling frustrated and disappointed.
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Kathleen
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

No TV service. Room is dated. Bathroom too small. No glass in bathroom. We will NOT stay here again!
Susan
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

They were able to accommodate a late reservation. The entire staff was helpful and friendly. The building could use some TLC as the furnishings are dated. But overall, we would stay again.
Linda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Facility itsrlf was clean and in a safe area. Bathroom was terribly small. I kept hitting my foot with the door when opening because there was not enough toom to move away from the door.
Cynthia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean and nice. 2 queen room was comfortable and quiet. Pleasant surprise to see the continental breakfast included eggs, sausage, biscuits & gray! The property itself is going through some exterior maintenance and the wall paper of the interior halls needed some updates. All in all a pleasant stay. Also, Robert, the front desk attendant was very personable, pleasant and very helpful. The attendant that took care of the breakfast Saturday and Sunday was extremely pleasant, cheerful, very responsive and very welcoming. I didn't catch her name, but she was a gem!
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Wanda
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This property was perfect for us. The staff was super amiable and had awesome customer service.i will definitely will return for sure!!
Troy E
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very nice place. Very comfortable. With a very good breakfast.
Ariel
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We loved how friendly and informative the front desk was! Clean room, quiet stay.
Candace
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Clerk was helpful and accommodated our request for a room away from the road. Breakfast had omelets and sausage, cereal, fruit, waffles, etc. Several letters on sign in front were burnt out making it difficult to locate in dark.
Sandy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Everything’s pretty run down. Hot tub not great. Breakfast was good but was alittle disappointed.
David
8.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Great location, clean and bed was comfortable. Had some difficulty with regulating the heat. The bathroom was tiny and door was in the way for easy access. Breakfast was great!
Wade
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Business
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Service desk was great. Card scanner was not functioning so I had to use the old fashioned way of filling out a form. The desk clerk let me know that before we started the process, just in case I didn’t want to go ahead with the check-in.
Number of reviews per page
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