工作人员非常专业友好，房间很棒，乐天和Thu Le公园的景色美不胜收。出行方便。非常喜欢这里的氛围和服务人员。五星好评

Thiếu trách nhiệm với khách hàng . Đặt phòng từ 14h đến 18h vẫn không có booking ,, gây ức chế và làm hỏng kế hoạch tôi. Tôi sẽ không bao giờ đặt bất kỳ cái gì qua app này nữa

房间漂亮，干净，泳池很棒

จองรถรับส่งแบบไปกลับทางอิเมล์คอนเฟิร์มราคาเรียบร้อยตั้งแต่ก่อนไป ไปถึงพนักงานผู้ชายมีอายุหน่อยๆคนนึงจะมาชาร์จราคา one way 2 เที่ยว ก็ได้โวยให้กลับไปดูอิเมล์ยืนยันจนมันยอม ล้อบบี้ยังกลิ่นสะอาดหน่อย พอไปที่ห้องเท่านั้นค่ะ กลิ่นก็อับ มีกลิ่นบุหรี่ห้องอื่นลอยเข้ามาอีก พื้นพรมก็สกปรก ห้องก็เก่าๆ ไม่น่าพักเลย ห้องน้ำก็เก่าๆ ไม่มีฝักบัวไม่มีที่ฉีด หากมาฮานอยอีกจะเลี่ยงที่นี่แน่นอนค่ะ ไม่พักอีกแล้ว มีข้อดีคือใกล้ห้าง แค่นั้นเลย

酒店服务好，设施舒适

Mặc dù HàNội đang có rất nhiều người nhiễm Covid, nhưng các dịch vụ ở đây rất tốt. Tôi hài lòng với trãi nghiệm này!

Nhân viên nhà hàng không thân thiệt.

房间和床都很大，很好，很满意。

入住和退房都非常快。客房服务早餐相当不错。

Nội thất quá cũ, phòng có mùi ẩm mốc.

I came late at around 11:30PM, there was staff, I believe he did see me at the stairs to get into the lobby but I needed to carried my heavy suitcases to the lobby myself. Although the room is bigger than I thought, it is quite old, especially carpet and furniture. The breakfast buffet is not many choices compared with other same level hotel or even lower level that I stayed before. I want to say 5/10 for me, not considering the room rate yet. If we do consider or compare the room rate, it could be below average.

It's ok. the breakfast mediocre staff there not so interested

The staffs were nice but the room wasn't clean. We need to call service staff to clean it again. There's no mirror on the bathroom where it used to be.

Saya stay di hotel ini 11 malam di lantai 12. Hampir semua layanan baik. Hanya koneksi WiFi di kamar yang tidak stabil.

Thật tuyệt vời, tôi hài lòng với cách phục vụ

Lễ tân yêu cầu tôi phải thanh toán tiền phòng thêm 1 lần nữa - trong khi tôi đã thanh toán rồi. Họ bắt tôi chờ đợi lâu rồi mới cho tôi nhận phòng vì sự nhầm lẫn đó

Khách sạn 5 sao đầu tiên của hà nội, khá tốt giường không được thoải mái lắm nhưng nhìn chung tốt

房间的夜景非常棒。非常喜欢这家酒店。