地點方便，附近有兩個team station 及Skybus station, 要步行過Southbank 只需10分鐘；房間很大，但光線較暗、有很多塵、浴室用品感覺是上一手用剩留下的，所有都是一半及有水漬。

位置不错，离南十字星车站很近，出门就是35路车站。房间较旧，房顶很高，是公寓式的酒店。早餐一般。

酒店工作人員很友好，酒店經理以優質的服務態度有效地解決了我們入住期間的問題。酒店的位置非常理想，因為它緊鄰電車站和 Skybus 車站。酒店的建築充滿了歷史氛圍，睡床很舒服，餐廳的早餐亦很美味，整體來說很不錯。

Nice location, just next to southern cross station. Free tram is just at the corner. But very close to railway so quite noisy at night

Reception is not friendly to help when u asked help especially racial discrimination. That feeling is sad. Reception is cold and don't say hello very often to guest in and out after comparison with state or others.

Good location for public transport, nice rooms!! we had a great time there...

地點位置極方便，但房間設施太舊，及清潔衞生仍有改善空間、但以房價來説尚算合理。

Staff exceptional. Very accommodating and caring

Staff smile and greet you by name, when you are coming or going. Stayed many times. Will stay more.

Dennis was excellent Manager, very helpful, cheerful and ready to assist.

Loved our stay here! Great location, good value for money, big rooms, excellentfriendlyservice. Only complsint is thr bed was not comfortable.

I really enjoyed my stay at the Grand. Great location with easy access to train stations and trams. Staff were friendly. The heated pool was a bonus. The restaurant served fabulous Indian food in the evening and the Grain Store in Flinders Lane, that they recommended for breakfast, was superb. Definitely will stay there again.

Lovely old building

Friendly staff. Great location. Stunningly beautiful building

Always a wonderful hotel to stay with, staff are fantastic, the hotel is beautiful with so much character, every room appears slightly different but always comfortable and roomy. Easy walk to everything!

Great place to stay with an excellent level of service

Rooms are getting tired & in need of upgrading. Unable to reduce temperature in room overnight which made it too hot to sleep well.

Very very good location and responsible support staff

Really nice old building in a great spot! The staff were absolutely fantastic at check-in and check-out. Loved the Suna, very hot!

Great location. Staff fantastic. Beautiful old building.