I’m only leaving a 3 star review because of the price… this place was awful! First of all the sofa sleeper is an absolute joke. We pulled it out to get it ready for our kids & there was no bedding provided, even though we reserved the room for 4 people. Also, the mattress was about 3 inches thick & had springs sticking out of it. I called the front desk to ask for them to bring me bedding & some kind of a mattress topper & explained why, or to switch our room to a double, & she said “come to the front desk” so I did. When I got there, I requested a mattress topper again, or for our room to be switched, because it was a different person than who I talked to on the phone, he said “we don’t have anything like that, but I will give you an extra blanket” & wouldn’t switch our room because we had already used it. He handed me a blanket that was about as thick as a baby receiving blanket. I go back to our room, make their bed & as soon as the kids got on the bed, they both said “we cannot sleep on this, it’s so uncomfortable” so we folded the couch back up & made them a pallet on floor, which they said was more comfortable than the bed.
2nd, I specifically wanted a hotel with a hot tub, & theirs was drained, so we didn’t get to use it.
3rd, there were only 2 towels provided & again, 4 people, so my husband went to ask for towels and they gave us POOL towels that were small & scratchy.
4th, hair all over the sink & shower & the plug wouldn’t work in the tub.
NEVER AGAIN!