Convenient location

Convenient location

首先已經拒绝25元餐飲代卷。交涉後說会入房間數。最後email check单都係冇。差 客房距離大堂位置遠。大雪中難移動行李check in /out。沒主動協助。差 洗手閒洗手盆塞。周圍燈枱地下都明顯灰塵。好似好耐冇人住。感覺好驚。差 每日客房清潔只摺被。沒清理诜手間毛巾。沒更換。放在地上都沒更換。超差 不值得這價錢。

很不错的住宿体验

Everything was perfect

Hotel is on a mountain with great views, comfortable rooms, nice staff, parking and accesible through public transportation. 5 min to Banff’s downtown

Great

Rooms were well appointed & comfy, staff friendly & food of good standard. However despite us paying for a premium suite our room overlooked the car park and was quite noisy with people coming & going at all hours.

There is no elevators and there is hardly any parking. We arrived late after a tour and had to park far and had to leave our heavy bags in car because of hard Access to the room. Also there was no macrowave in the room. And seems like they had just done some halfway plumbing job. There was a cut piece of drywall that was not properly put back and it felt as if we had some critter's company in the room. The bathroom sink was still clogged.

Mit meiner Kreditkarte haben wir ein wunderbares Upgrade bekommen. Das Zimmer war riesig, wir hatten einen Kamin, eine große Dusche und eine Badewanne. Es war sauber, alles war top. Es gab einen Hot Pot und ein Tolles Restaurant. Wir hatten allerdings nur einmal Frühstück, aber das war ganz toll. Direkt am Hotel befindet sich der Busshuttle nach Banff Centre, der pro Fahrt und Kopf 2 CAD kostet. Was zu empfehlen ist, da wenig Parkoptionen in Banff. Am Hotel selber befinden sich ausreichend Parkmöglichkeiten für die Gäste. Absolute Empfehlung. Ich würde es nochmal buchen.

I wasn’t aware that I would have to carry my luggage up stairs to my room.

Great stay. Lovely rooms with a real wood fireplace.

Lovely stay

The room was beautiful with a fireplace and living area. We really enjoyed our stay, and even saw a herd of elk in a nearby field. Beautiful area.

Friendly, helpful staff. Large clean room.

Clean Room, Great Location, Quiet, Superb Hot Tub, Friendly Staff. Very Enjoyable and Relaxing stay.

really nice room, mountain atmosphere, private

Excellent polite knowledgeable friendly staff, exceptional food, quiet

Location was sensational with beautiful views over the Rocky Mountains. Room was clean, and bed very comfortable. Staff were very friendly and helpful

It was a really nice stay, well furnished, the coffee machine made really good coffee! Nice environment and the hot water tub looked really nice, but we did not have time to use it.