整體不錯，但離熱鬧區較遠，需自駕。

酒店房間很寬敞，也頗整潔，有點喜出望外。服務人員態度亦友善。步出酒店後方，轉右沿Sheridan St. 步行10多分鐘，有間泰越式小店，味道頗好，價錢合宜，值得一試；不過入夜會車較多人，宜早點用餐。 酒店位置較偏遠，去鄰近火車站或渡輪碼頭要步行30分鐘，腳力不夠就只有坐計程車。可坐巴士，但班次不頻密，要預好時間。

For one night stay was close to airport and good transport buses.

Not safe outside

I booked this hotel based on the reviews, but I was very disappointed. Even the guests checking out before us said it was the worst hotel they have stayed at so far on their vacation. The area around the hotel was sketchy. We had breakfast at the restaurant one morning and learned not to eat at the hotel for the rest of our stay, but there are very limited dining options in the area. The bed was very uncomfortable, the toilet was constantly running and there was a weird smell in our room. I would stay much closer to the Port if I were to visit Cairns again

Good for what we needed just a little noisy due to main road but overall fine.

Dining was okay. The breakfast area needs work. The bread was just in original loaves. People just put hands in to get. The young staff were great.

Early checkin at 11.30 am was unexpected but much appreciated as I had a tour in the afternoon. The room was spotless with excellent quality sheets.

The breakfast was not good value

The staff were friendly and courteous, making the check-in process easy. The external area was lovely, and the 24/7 check-in and after-hours access were great. All the amenities you’d expect in a room were available, and the onsite free car parking was appreciated. The room was mostly clean, but we did notice roaches just as we were about to go to sleep. Not much we could do at 10:30 pm, so I reported them to the front desk upon check-out. The gentleman said he would get onto housekeeping. The sheets were clean but stained, and the room seemed to need a deep clean. The bed was awful to sleep on, and the breakfast options were very limited for the price, the coffee machine only gave full cream option and then spat the milk everywhere but in the cup. Overall, the building felt tired, and items like stained coffee cups and stained sheets could be replaced. Considering these factors, I would say it’s a bit pricey for the state of the building and amenities. However, since we were there on business, it suited us just fine. We would likely stay again if a quick overnight stay was required.

Hotel was clean close to town and airport. Good sized room. Only complaint was the meal we had at the hotel restaurant, go somewhere else to eat.

Great room and handy location with the hotel next door

The hotel reception staff were fantastic ,very friendly and helpful. The restaurant staff were also very good and the dinner was excellent.

Not bad, it has everything it's supposed to. Building is just a bit old.

Nice stay for short stay very convenient to get to shopping locations and the staff is amazing

Clean, friendly staff, comfortable :)

We were visiting Cairns to watch our daughter play for Northern Pride we cost to stay at Cairns Sheridan as it was in between the city centre and where our daughter lives. We found the room nice and comfy, there was a pub next door which was open until 9pm for meals, the bus went straight past on Sheridan St so even if you didn't have a car public transport was close by. Would definitely stay here again. The room was nice and roomy we had a little balcony and viees of tge mountain. There was an onsite restaurant although we didn't eat there.

Good

Friendly, professional team that really went out of their way to help, I would definitely stay there again

Lovely hotel. We enjoyed our stay.