Schön gelegenes Hotel, sehr freundliches und hilfsbereites Personal. Zimmer schön

Tremendous luxury hotel in a quiet neighborhood that’s still walkable to everything, including the Guggenheim. Staff was very attentive, fixing an issue with my room quickly. Recommended.

excellent

Excellent hotel

muy limpio y bien ubicado

Incredible experience. Best location!! The service was incredible and the breakfast was very good. We had access to their exclusive area - Level - and loved the lounge offerings and cava throughout the day. Will highly recommend and would also come back

Un cuarto muy muy amplio y cama alta calidad. Excelente servicio desde recepción hasta limpieza y room service.

Stehen zwar fünf Sterne dran, erreicht aber nicht das Niveau. Das WLAN funktionierte nicht und niemand fühlte sich zuständig. Eine kleine Bitte nach einer Briefmarke wurde desinteressiert abgetan. Ansonsten waren die Betten super. Das Zimmer hat eine gute Ausstattung. Der Safe funktionierte leider auch nicht. Die Lage ist top. Zentraler geht es kaum.

Hotel needs a renovation. Other than that, staff is great, location is good and clean.

Extraordinario

Good location for the two main museums. 25-30 minute walk to the old town. A few restaurants within walking distance. Decoration a little dated. Breakfast buffet not so great. Restaurant offers very limited choices. Wonderful staff.

All perfect

Very nice hotel. About 15-20 walk from the main shopping street. Excellent breakfast buffet. Bed and pillows very comfortable. Don’t go for the pool though. Too cold to stay in for more than a few mins, Which was a shame as it’s one of the main reasons we chose this hotel. Otherwise all good.

Good hotel, with nice and modern rooms. A very elegant and pleasant lobby. At first, I was placed in a room next to the service closet; there was a lot of noise from the door and staff. They moved me to another one. For a 5-star hotel, I think they could provide drinking water in the rooms. At breakfast, hot drinks should be served at the table. Small details.

Excelente toda la experiencia !!!

Fin service, flot hotel og udmærket spa og fitness område. Havde håbet på at der var mulighed for at sole sig ved pool området. Beliggenhed er fin, er ikke i den gamle bydel, men området omkring hotellet kan også noget. Ligger tæt på floden, Guggenheim museum, Bilbao stadion og park.

More food options would be nice. Bed comfortable and pool nice.

L'employé au check-in ne m'avait pas dit que le parking était payant. Également, j'avais demandé une chambre avec 2 lits, et bien sûr, j'ai eu un lit double...je ne recommande pas le site hotel.com qui n'est pas précis non plus.

Excelentes instalaciones y el cuarto muy amplio.

Clean, comfortable, new, friendly and helpful staff