The location is great but the customer service is really poor. 服务非常不行，早上跟前台说好的打扫房间卫生，下午回来依旧没有动，晚上出去前又问了一遍，回来依旧是那样。

Quite absurd that a $35 destination fee add-on is a compulsory fee

Perfect location to move around downtown, staff very friendly, great facilities

Great place to stay Vicente the valet went above and beyond

The hotel was great, the staff was wonderful and the breakfast was excellent.

clean room

love the breakfast included

The hotel is lovely, with an amazing staff, clean rooms, and comfortable beds. The only downside is the restaurant/bar. It’s extremely slow. Even the coffe and the matcha were bad, the croissant was cold, The food in general didn’t match the hotel’s hight quality. However, there are many good restaurants nearby.

Great location, easy check in, no issues.

Great hotel , busy with events . Bar team A+

Lovely boutique hotel, I’d definitely stay again. Comfortable beds, linens, large shower, good pressure, art and ambiance unique and well designed, service was great, cocktails well made, breakfast till 11. Loved it.

Overall, I really liked this hotel. I would definitely stay again. However, it was unfortunate that during my stay neither of the blinds would close so I had to sleep with them open as I had called front desk to get that sorted but no one came.

This hotel has the friendliest and helpful staff. The receptionist who checked us in accommodated a room change as we wanted a room in quieter part of hotel. Staff even helped us carry our luggage down the stairs upon departure. The vallet representative always opened doors for us and helped give directions. The location cannot be beat- next to Amtrak train station . All buses to airport, zoo, Old Town etc were one block away, including Sixt car rental which was 10 minutes walk. We walked 15 minutes to catch Flagship ferry to Cornoda island. Seaport was 15 minutes walk too. We felt safe walking as late as 1am with no problems. We loved the room. Complimentary breakfast was a fixed menu but plentiful even for a vegetarian! The staff serving breakfast sometimes got our order a little mixed up but quickly sorted it out. We would stay at this hotel in a heart beat.

convenient location, clean, enjoyed complimentary breakfast.. room was very small. Staff was not very helpful..staff was outside but didn’t help with carrying luggage’s up the stairs..or any services.

Beautifully restored 1924 YMCA building. Wonderful bar staff. Excellent public transportation nearby. Take the 992 bus from the airport. It drops you off across the street from the hotel. Bus fare for two was $3.75. Sure beats exorbitant Lyft prices!

This historic building is just a short walk from several great restaurants and entertainment.

Love this portafolio hotel. The complementary breakfast was delicious!

Great place to stay at; very well located and in great condition;

Todo excelente y muy lindo

Nice workers. Clean rooms.