Parking is non-existent. Property required a steep uphill walk.

Great location near Lido - several restaurants and stores within walking distance. Gorgeous views

Hôtel bien situé mais pas assez de places de parking et organisation du petit déjeuner à améliorer (si vous arrivez après l'heure d'ouverture risque d'attente). Sinon petit déj et dîner sous forme de buffet de qualité et copieux.

I had a lovely time. The room was comfortable and well appointed. Cleaning staff are very friendly and helpful. My only criticism is that the outdoor pool needs to be heated as it is very cold.

Massive Room and Balcony was excellent. Perfect as a base or to chill out in after sightseeing/hiking. Facilities were great and easy to find/use. Would definitely stay again.

Very complete accommodation, friendly staff. Nice restaurants ants in the neighborhood

Stayed for two nights. Chose this hotel as close to the start line of the Funchal Marathon. The main part of the town is a good 40 minute walk which is hilly in places. Be warned, if you're not in a car you have quite a steep walk to get to the hotel. You go down two lots of stairs to get to the buffet restaurant. Better signage is required as it is not clear from a distance where the restaurant is. You see the sign when you're on top of it. The restaurant itself was very chaotic lots of people getting in each other way. Though staggered evening meal slots still too many in there. Choice of food was quite good and varied however wasn't hot. Breakfast starts at 7.30 am though judging how many were already there when I arrived just after 7.30 am they probably allow guests in before then. I found one table free with no cutley so ended up setting my own table. There needs to be clear signs on where to obtain hot water for making tea and where the milk is located. The milk should be near both machines which are at both ends of the restaurant. When I found the milk I was disappointed that it did not taste fresh. Did not raise with the staff in the restaurant as lack of English understood. It was good that fresh fruit was available bananas, apples, melon and pineapple. Would of been nice to have a bowl of berries. The hotel room is part studio with fridge, microwave and cooker. It would of been helpful to have glasses which were not for wine and a tea towel would also useful.

Nice location, friendly staff, delicious food. People walking past my room early in the morning and late at night were rather noisy but this is not the fault of the hotel.

Great to be able to choose a room with a balcony facing the right way for the new years eve fireworks

Had to wait until 15 although I was tired after long flight. The showerhead didn’t work

A very enjoyable, comfortable stay. Great food for breakfast, very helpful, friendly receptionists and staff. What's not to like.

The staff was amazing

The breakfast is wonderful!!!

Ótima estadia, com boas instalações e localização, com comércio e restaurantes próximos.

Nice view and comfortable room and good service.

Wi Fi did not work in my room and I had to come close to the door or go to a corridor

Det var et fint hotell til prisen, bra beliggenhet, eneste problemet var vond lukt på badet som ble verre og verre under opphildet

Greit hotell når formålet er vandringer på Madeira- grei pris og beliggenhet. Gode muligheter for bading og soling. Bakken opp til hotellet var slitsom når en har problemer med hjerte pg pust. Hotellet padset godt tiø vår ferie.

Bra standard. Deilig frokost og koselig underholdning ved bassengbaren hver kveld.

Very clean but no AC