This hotel attracted me because it is close to the main attractions in Avignon.
However, when I check in, the manger said Hotel.com made a mistake and passed my booking to them late, and they their rooms are full. Then they took me to another hotel which is 1.5km away.
I tend to believe they have overbooked and send the extra people to other hotels. You should contact the hotel directly to make sure a room is secured.