The staff is incredibly rude. For starters, they don’t provide irons, and when I called to request one, they said they couldn’t give me one because it might damage their property—even though they already had my card on file for any incidentals.
The shuttle service is a complete joke. They don’t give you any information about it at check-in, and it turns out you need a voucher to use it, which they never mentioned.
On top of that, my room key stopped working on the last day, and they tried to charge me an extra €250—even though I was told I could check out late at no extra cost.
The air conditioning barely works; it’s basically just a weak fan.
Save yourself the stress and your money. This place is not worth it.