The staff was very helpful and accommodating. Michael was our staff person who cleaned the room and did everything else that was needed. He was exceptional. I enjoyed the modern feel of the property and the spa is five-star. I highly recommend using the amenities available.

Overall it was ok , but it didn't feel like a nice four star hotel . It just did'nt feel welcoming and comfortable at all.

Gute Parkmöglichkeiten, Mitarbeiter sher freundlich und hilfsbereit.

Location good , I went to bus tour so pick up place is just 2 min from hotel. Even very close to ferry terminal. Everything convenient

Great room but parking is dangerously difficult unless you have a super compact car

The receptionist was friendly and helpful, but the hotel room smelled bad, had no air circulation, had semi-clean sheets, and left us both with itchy red marks on our legs and torso.

Hotel antiguo reformado, exquisita decoración de diseño de entrada y azotea. Magníficos ventanales en habitaciones, cama muy cómoda. Lo único que resulta muy pequeño es el baño y, sobre todo la ducha, al menos en habitación básica. Lo cogimos porque era para los 3 últimos días de nuestro viaje por Sicilia, repetiría hotel, pero mejorando habitación, esperando más amplitud. Pasa combinar con playa, es complejo secar ropa y toallas de baño

Dripping AC all night

Hotellet lå godt i kort gåafstand til shopping og restauranter. Værelserne var overordnet fine og personalet var søde

We splurged and stayed in the Agata Suite which was an amazing choice! We loved the room, and the hotel's location was wonderful. We felt safe in the area and could walk to any destinations around the city.

Some walls were scuffed and marked.

The location is great and there is a bus stop just over the road from the property (we got the bus from San Vito Lo Capo and the bus to Palermo Airport) which was useful. We checked in slightly early as our room was available. However, there were hairs on the bed and the bathroom was dirty. We changed rooms which was cleaner but the rooms themselves are not great. They are very average with not much to them. For a 1 night stay it was okay but we would not return.

The hotel was very dirty. Looked way different than online. Shower corners nver cleaned. Shelving in hallways so coated with dust, looked like never wiped down. Sheets very hard.

The staff was super friendly and housekeeping was amazing

Our stay was nice. The room was well equipped and had nice amenities. The breakfast was very basic and didn’t have a great selection.

Good location but parking very difficult

the staff was very helpful and the lobby/restaurant area nice but the rooms could have been nicer. Liked that there was no noise from streets but it was a bit out of the way compared to where we needed to walk to see other historical areas. Bus stop close by to get you across town or to the train station.

It’s well located and the rooftop breakfast is nice. Rooms are nothing to write home about. It’s a decent place to spend a night.

Friendly staff, standard rooms that were clean, best parts of hotel were rooftop bar with beautiful views of Palermo and location was convenient and walkable to the touristy area.

Centrally located. Comfortable clean. 10/10