入住时前台服务人员态度恶劣

離車站或地鐡站都有一段距離，交通沒有很方便，但是客房很乾淨，服務人員很親切。

Tudo muito bom, impecável. Ótimo café da manhã. Quarta super confortável e limpo.

Excellent, friendly staff. Good access to rail station for trips to Pisa and Portofino. Good access to Genoa city centre.

They were helpful

Personale gentilissimo Letto, molto comodo, doccia eccezionale

It was a very well kept hotel with a nice dining area. Our room was very clean and modern, very nice.

Great location gorgeous hotel !! Great service

Excelente atendimento. Restaurante muito bom. Localização boa. Vale a pena a estadia

They are charging me for my son for breakfast that should have been included there is only two of us. They told me to talk to you about this. It’s a clean hotel. Nice and polite worker's.

quiet

The staff at Melia Genova is so welcoming and helpful. This is a first rate hotel with comfortable rooms and plush bedding, coffee in room and a pool and spa. Be sure to book a room that includes spa access. We’ll be back!

Un accueil très agreable. nous avons demandé un surclassement pour bénéficier de la terrasse. personnel au petit soin, mais hotel qui a besoin d'un rafraichissement. le petit déjeuner est sympa mais le café est imbuvable ce qui est dommage en Italie

Good hotel, well located in Genova. Our room was a bit smaller than expected but comfortable.

The location was great and quiet and somewhat easy to walk. The amenities were wonderful and the hotel is updated and lovely. The staff was accommodating and friendly

Staff was amazing!!!

Its a very nice 5star hotel on a nice area at Genova. Breakfast is good, rooms are very nice and clean. Parking costs around 35-40 euro per day! All though you can easily park outside of the hotel at blue zones for just 2euro per hour. Staff is friendly and nice except the receptionist that we had a bad moment with her. She gave us keys for another room not ours. We found out that, because we were waiting for our bags over 20min and when we asked where are they, they told us on another room than that we were to... If i havent asked about them we would still wait for em.... Unacceptable for a 5star hotel... And she said just a sorry. Nothing else..

Aoooo amazing! Anything you can think of, so amazing. Room sizes were so amazing

Sehr zu empfehlen

Nice Amelia Hotel in a quiet neighborhood