No le informan sobre uso de instalaciones y me hiciero un cobro de algo que no consumimos

Excellent

I’m will try my best to give an objective review. Disappointing Experience – Not a Luxury Hotel Our stay at Santo Domingo was far from what we expected for a hotel charging nearly $400 a night. Check-in took over 40 minutes and no one offered to help with our bags. Upon arrival, we were told the room we booked wasn’t available but that we were “upgraded” as Expedia VIPs. The so-called deluxe suite was spacious but dark, humid, and certainly not worth the premium price. Breakfast service was just okay — despite having a reservation, our table wasn’t ready and staff scrambled to accommodate us. Checkout was just as frustrating, with another 40-minute wait for someone to assist with our luggage. To make matters worse, we were told that we couldn’t have “visits” in our suite — a policy never mentioned when booking — which meant explaining to my 70-year-old parents that they couldn’t stop by while our 3-year-old napped. Overall, the service was more in line with a hostel than a luxury hotel. Unless the property makes significant improvements, I’d strongly recommend staying elsewhere.

Bueno todo

The spa is extraordinary! The service of staff and cleanliness is remarkable! We will return and highly recommend this experience!

Wonderful!

Wonderful stay! Will definitely come back

Me sorprendio mucho el hotel de forma positive . Es muy bello . La habitation amolia limpia La ducha sensational . La comida en el restaurante fue 5 Estrella’s . Mi esposo no quería volver a miami . 100% recomendado. El mejor hotel de Antigua

todo de 10

The staff was very friendly and helpful. The hotel is lovely with lots of art everywhere. It was very relaxing and quiet while also close to the center of the city.

Nice amenities and very good staff

The property is gorgeous and the staff takes pride in keeping it that way.

Beautiful property, very clean, staff were wonderful!

Cleanness, quite, staff is excellent

None

I loved this place so historically and the architect work is amazing

Esta prppiedad es UNICA en el mundo por muchas razones. Y el servicio es excepcional!!! No se pierdan la experiencia de hospedarse en Casa Santo Domingo.

Excellent place!

The property is by far one of, if not the best in Antigua. Everyone was super accommodating and professional. Great jump point to other events in the area.

Hotel Cada Danto Domingo es yna joya en Antigua Guatemala y sin duda unobde los mejorea hoteles de America Latina no se puerdan la experiencia de hospedarse aqui se sentiran como en cada. Camas y,ambientes y servicios insupetables.