服务很差

The hotel itself is great, but this time the experience was terrible. We stayed in Room 656, and from 1 AM to 4 AM, there was constant noise and commotion next door. It seemed like someone was drunk, and they were banging on the walls the whole time. I couldn't sleep at all throughout the night. The next day, I went to the front desk to negotiate a solution. I asked for a refund since I didn't sleep at all, and I didn't even request any additional compensation. The front desk staff seemed to agree and said it was possible, but they needed Expedia to contact their hotel because Expedia was the one who charged me. So I had to leave the hotel and try to contact Expedia. The result? The hotel refused to refund me. This means that not only did I not get any sleep, but I was also deceived by the hotel. What a "wonderful" experience.

絕佳的居住環境,很可惜居住的期間熱水發生問題導致有一天無法馬上洗澡需要到隔天早上9點才有辦法洗澡,這個部分倒是令人有點失望,不然以其住宿的風格而言絕對是飯店界的一個流行指標

Excelente ubicación y cómodas habitaciones.

Great place, nice location.

The rooms are decorated cool, the check in process was smooth.

Close to everything. Very friendly and accommodating staff.

The convenience to Petco Park!

お部屋は清潔でよかったです。 アーリーチェックインもできて助かりました。 スタッフさんはフレンドリーとは感じなかったです。

Great hotel

Our stay at the Hard Rock Hotel was incredible! The suite we got was clean and spacious. The gym at the hotel was also very clean and came in clutch. All of the staff were professional, friendly and accommodating. The location was convenient. We walked mostly everywhere since the hotel is in the heart of Gaslamp.

Close to convention center, ballpark, and shopping/dining. Fast elevators. All restaurants in hotel were great!

Adoramos este hotel. Está precio y todos los detalles estan muy cuidados

Great location, clean and friendly staff.

Great spot!

Great area , walkable distance to gaslamp district

Close to gas lamp

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Great stay. Easy to walk to Petco Park

Had a great time very friendly staff