Finding a parking spot was not always easy as the complex is quite large. Some of the cooked breakfast items were a bit overdone especially the fried eggs.

Das Hotel ist wesentlich größer als erwartet. Zum Glück war schon Nachsaison. Vom Service waren wir trotz geringer Gästezahl sehr enttäuscht. Bevor wir uns zwecks Dinner "irgendwie hineinquetschen" ließen, sind wir lieber ins Dorf gegangen. Eine gute Entscheidung, vor allem wegen des schönen Spaziergangs an der Themse nach dem Essen. Man versucht hier einen Schein von Aristokratie und Vornehmheit zu waren. Leider ist nichts dahinter als neureicher Prollbetrieb. Schade!

Beautiful location and maintained to high standards. Everything worked as it should and we found it a relaxing stay. Gym and outdoor gym were very good. The Pool we didn't get to use as it was very family orientated so many children. So may not be perfect for couples but a great stay when visiting Windsor and the Castle.Not walkable distance though.

Room was very hot , no AC no minibar and most importantly no drinking water

Should have taken more notice of the description conference and events centre, because that's all this was. None of the usual services one would expect from a hotel. On arrival were given a site map with directions to our suite and that was that, no in room service at all. While the suite was of a very high standard, it just lacked the ambience of a hotel. Breakfast was good but served in what I would describe as a training centre canteen, if I ever need to organise an event then I'd certainly consider this place, for a stay for any other reason, out of the question.

Room basic and warm, carpets stained and could be cleaner in general

Breakfast a bun fight lots of crockery unavailable young staff needing a bit of direction Could do with another bar for size of hotel ice machines always broken be better to have bottled water in room evening buffet no dessert left by the time we were ready Room comfortable handy for Windsor castle visit

No A/C and no room service. The main 2 reasons I stay in hotel. Rooms were very hot and I saw several others complaining. 1receptionist very apathetic the others were great. The fan provided in first room was full of dust and fluff. Fire hazard. Second room had a clean fan. The rooms were very clean. First room was very small and I was told I booked a cosy room. I had not. Second room was larger. The pool area and changing rooms very clean. The pantry at the side of reception was good. I suggest the local harvester, for food if you are on a budget. It’s 5 minutes walk from door to door.

Great for families and perfect location

I waited in the swimming pool changing rooms for 45 mins with my little boy who was desperate to get in the pool. We were told maintenance were on there way to fix the lockers which were all damaged. I had my phone, wallet,and car keys with me. I didn't want to just leave them in an open locker. 3 times I went to reception. He eventually turned up and said reception were aware the lockers were damaged and he could not fix them. Unbelievable. I had to go back to reception to leave my valuables as the room was so far away. Then the room was very small. Lamp shades was dirty dust everywhere. And the tv didn't even work. Not the best experience as I travelled from Staffordshire to relax and ended up been very angry and stressed.

One thing the swimming pool area could be cleaner and more efficient

The grounds around the hotel are well kept and the location is close tot he airport. The staff is nice but not kind. Anyone wearing a jacket won’t do anything to help you. The lower staff try as much as they can to help with any request but overall don’t count on the staff to solve any minor inconvenience. They only have cable TV. No streaming services or way to watch anything other than British cable TV. They wont allow you to reheat any food and the restaurants a the hotel are 3/10. The rooms don’t have fridges, you’ll have to use a communal fridge if you want to save any food or drinks. The drinks at 1705 bar are 0/10. Ordered an espresso martini and was handed a glass of foam. The cleanliness inside of the hotel is not up to part either. Overall save your money! If your only goal is to disconnect and go on walks this may be for you but if you wanted to rest and have a relaxing stay look elsewhere because the staff here, will stress you out.

Family room includes a small double sofa bed, not suitable for 2 children. Rooms don’t have air conditioning. The main hotel building is nice but nearly all accommodation is in multiple blocks to the rear that I would liken to an early 90s roadside Travelodge. The reception was chaos when we arrived with a lot of people trying to check in and children running around. Would not recommend or stay again

We loved this hotel! Such high standards for such a large operation! Very stylish but still affordable! Loved exploring the grounds. A great location just 15 mins from LegoLand and right near Runnymede for history buffs! What’s more….a pool and fantastic food! Thank you De Vere- we now want to explore your other hotels!

We feel the bedroom was very small, probably to fit the small bed. The evening meal had one very poor main course and was hardly eaten - please avoid the Risotto as it was so stodgy. It was taken away with no apology or offer to remove from the bill. Breakfast was disappointing as all the hot food was actually Luke warm or cold. The restaurant area reminded my Wife of a badly run Butlins’ canteen.

The hotel was lovely. My personal gripe was that our bathroom door had a large opaque window in it. If we had known that we wouldn't have stayed there. Breakfast was like feeding time at the zoo. The few staff they had did their best but it was clearly not good enough. I'm afraid that we would not stay again.

Another excellent experiment at this beautiful place. It is has become my favourite hotel in Windsor!

We enjoyed our stay on a whole, very clean and food was good. I would say that it may be helpful to let customers know that their room has quite a few stairs within the room itself. If you had someone who stuggles even a little then they would not manage to get to bed. Also once up the stairs there isnt much natural light at all due to a fixed blind that covers most of the window thats on the stairs which is a shame as the room is very nicely presented other than that.

Great hotel for Legoland. Loved the pool and the grounds are lovely. Lots of families there when we stayed.

Understaffed. Rooms were too hot with no ventilation and a tiny window. Very noisey and not really a relaxing place to go.