Extended Stay America Select Suites - Grand Rapids - Kentwood

探索 Extended Stay America Select Suites - Grand Rapids - Kentwood
6.4
來自 797 則評論
清洁度

6.8

客房舒适度

6.8

地点

8.2

服务和设施

7.0

旅行者評論 Extended Stay America Select Suites - Grand Rapids - Kentwood

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热门评论
Verified traveler
6.0
/10
429 幾週前評論

Expedia Group verified review

1) Very very low Wi-Fi connecting speed than we stayed before, even using paid Wi-Fi. 2) Nothing in the room for kitchen use at all.
Joshua
icon-商务和休闲 家庭
商务和休闲 家庭
4.0
/10
18 幾週前評論

Expedia Group verified review

Would not stay here again.
Tiffany
icon-商业 家庭
商业 家庭
2.0
/10
19 幾週前評論

Expedia Group verified review

I wouldn’t even let my dog sleep in that place!
Kitreth
icon-休闲 家庭
休闲 家庭
8.0
/10
21 幾週前評論

Expedia Group verified review

The rooms were spacious and quiet.
Jeff
icon-休闲 家庭
休闲 家庭
2.0
/10
21 幾週前評論

Expedia Group verified review

Called three times and was promised a call back. Did not happen. It is beneath Expedia to have this property on your site. Absolutely sucks.I expect the same B.S. silence from this review as the last 4 attempts. Never a person at a check in space. Pathetic
Brianna
icon-休闲
休闲
8.0
/10
22 幾週前評論

Expedia Group verified review

the bed was soft
Lizbeth
icon-休闲 家庭
休闲 家庭
4.0
/10
23 幾週前評論

Expedia Group verified review

They didn’t have the 2 rooms we booked. They only had 1 and wasn’t notified until we got to the hotel.
Brian
8.0
/10
23 幾週前評論

Hotels.com verified review

The property showed some deferred maintenance and the clientele were coming and going all night long
Richard
4.0
/10
24 幾週前評論

Expedia Group verified review

There was no front desk. The first room had a broken window. The second had a broken fire alarm that kept beeping. There was no phone in the room (literally had a fake phone). Seemed like a motel in a pit stop.
Lindsey
icon-休闲 家庭
休闲 家庭
2.0
/10
25 幾週前評論

Expedia Group verified review

Front desk was not open at 10pm, people backed up trying to check in with someone going in and out of an office. Conditions were very poor, rusty fridge, missing drawers, bathroom door handle fell off. Fire alarm going off in the middle of the night due to smokers (in a non-smoking hotel/state) If I would have had another option that late I would have taken my daughter elsewhere.
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Myra J
icon-休闲 家庭
休闲 家庭
4.0
/10
25 幾週前評論

Expedia Group verified review

Was fecal matter on wall near toilet - exterior side doors didn’t work - worst of all front desk gated after dark - fire alarms went off app midnight - no staff to be found - and card wouldn’t work in lobby door to get back in - vicinity was questionable! Won’t stay again!
Caleb
icon-商务和休闲
商务和休闲
2.0
/10
25 幾週前評論

Expedia Group verified review

Smells of weed. Dirty floors. Hair in the bed. Hair on the toilet. Rust all over the fridge and appliances. Rust on the bathroom counter. Just all around dirty place to be in.
Christopher
icon-休闲 家庭
休闲 家庭
4.0
/10
25 幾週前評論

Expedia Group verified review

Service Counter not open late. Late check-in cumbersome. Looks okay from the outside, but tired, smelly and worn out inside. Would not stay there again.
Lori
10.0
/10
28 幾週前評論

Expedia Group verified review

Nice and very quiet
Derek
icon-商务和休闲
商务和休闲
2.0
/10
29 幾週前評論

Expedia Group verified review

The front desk claimed that I checked in too late and that they had given my room away but they still charged my credit card and it was more than the amount provided by Expedia. I’m still awaiting a refund and was left with out a hotel room for that night
Autumn
icon-亲子同住
亲子同住
2.0
/10
29 幾週前評論

Expedia Group verified review

Absolutely the worst experience I’ve ever had. They did not give us the room we paid for and made no apologies whatsoever and refused a refund and then they had no breakfast as promised and the front desk closed at 10 and didn’t open until 10 am and the keys constantly didn’t work so we were often locked out of our room with no front desk worker
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anna
icon-休闲 双人入住
休闲 双人入住
2.0
/10
30 幾週前評論

Expedia Group verified review

Entire third floor smelled like smoke, bathroom wasn’t properly cleaned. Carpet in hallway needed vacuumed
DiLawn
icon-商业
商业
2.0
/10
30 幾週前評論

Hotels.com verified review

The room was very nasty also bugs in the restroom in the am when I woke up…. TV barely worked…. I want a full refund….
Cecilia
icon-休闲 双人入住
休闲 双人入住
10.0
/10
34 幾週前評論

Expedia Group verified review

We only needed to stay for one night, but the room was clean, bed comfortable, and the floor was quiet. Would recommend for even a short terms stay.
Jeff
icon-休闲
休闲
8.0
/10
38 幾週前評論

Expedia Group verified review

No hold on card Could use larger towels
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