Got an underground room -2 which was not pleasent. I showed up mid day and was told check in was at 2 PM. Came back at 4:15 PM only to be informed that room was not ready. When I insisted because had a wedding to go to, was given this less than ideal room. They could have easily given me an upgraded room or offer it for a price but no gesture was made

Property and facilities are beautiful. However, parking lot workers are trying to scam foreigners. Unfortunately, this ruined what would have been a wonderful experience. I will never return to this hotel because of this and I will never recommend this hotel to anyone. It truly is a shame.

Near the ski slopes

Excellent Servicd! The staff is amazing

Perfect every time!!!

Nice location

The hotel is located in the mountain, housing a ski resort. The staff is very friendly, in particular the reception staff. There is an indoor swimming pool which is mostly unused during my visit. There aren't many shops and restaurants nearby, most visitors came with families and for skiing. Essential to have a car if you wish to move around. The rooms are very comfortable and service is fast.

my room air conditioner was making noises all the night we dident sleep well

Pleasantly surprised

.

Overall great experience

Friendly professional staff, clean well appointed room. Can recommend.

Ok

It was the perfect location and amenity for our short vacation. Property is beautiful and well maintained, food is excellent, customer service is exceptional !! We already booked our next stay here. Thank you for making our stay enjoyable :)!!

Every thing in hotel excellent

The rooms need to be renovated.

Excellent hotel!!!!!! The staff was really professional and so kind…. I did the aromatherapy massage with my daughter, it was the best massage we ever had…. And we did so many massages in the US!!!! Hoda and Jenny were so professional and sweet, the self service breakfast was divine!!!! Overall wonderful stay and we will definitely come back

The experience was really good. They even upgraded our room!

Location, ambience, and staff were all amazing.

Beautiful location surrounded by nature, great facilities and friendly staff. Thank you