Good location for the train services but dated property

convenient to train station, hotel needs updating

Great location and easy check in. Very convenient to the cruise terminal (walking distance) and all public transportation. The front desk was very helpful in scheduling our taxi to the airport.

Absolutely loved this hotel. Our apartment was really big..and my son was delighted to have his own room. The staff were helpful. The room was serviced every day. The aircon worked well...and it was in a fantastic location. Really clise to the station eith some great bars/restaurants nearby.

Clean. Convenient to station. Dining area is good. Breakfast is good.

Staff were lovely. Hotel was fine for overnight stay but not for any longer. Breakfast was ok too .

Hotel has everything you need and close to a train station

Bathroom shower was too small even for the average size person. Location was great.

Excellent,

Customer service

The property is beautiful! Our room felt like a room in a palace. Very conveniently located.

Perfect location for train station and cruise terminal!

Rooms were very small, no elevators

Great location, when I asked for first floor as they do not have an elevator, I thought ground level, not the case. Room was huge and very clean, a little nosy out our window

Very helpful front desk staff.

Very good location close to railway station. Very friendly and helpful staff. Close to a variety of restaurants, laundromat, harbour. Very small shower in bathroom & no lift.Entrance quite attractive and inviting.

Really loved our stay for the night. Very spacious room for 3!!

Great location, 400m from the train station. Beautiful room, newly renovated. Marble bathroom with waterfall shower. Very spacious. Lobby is in the adjacent building. Great European style continental breakfast in gorgeous breakfast room with frescoed ceilings.The hotel upgraded our room at no extra fee. Very friendly receptionists and staff. There was a clothes line right outside our window. Lots of food options in this area and tourist attractions. Only negative would be no A/C since they haven't yet transitioned from heat to cooling, no English or French channels on TV and the WiFi was a bit spotty. Bad reception if lying on the bed, good near the door, excellent outside the room in lounging chair next to room 407.

A

Thank you very much for the early check-in, much appreciated! The lady at the reception was very kind and spoke very good English!👏🙌 The hotel is very close to the cruise port, train and metro station,that was one of the main reasons we booked. The bed was not very comfortable, maybe just not for our taste,didn't have a mattress protection cover, and no pillow protection cover!😞 In the bathroom need some renovation and adjustments, painting from the windows piling of, the toilet sit old,with cracks and moving, the toilet paper holder moving,the shower cabin handles moving,and need a few more towel hooks or one more towel rack. Lots of cold air coming from the windows frames cracks! It was so very noisy, that we couldn't get much sleep at night. We could hear every single noise on the street,every single conversation, all the bottles that was taken by the garbage truck,childrens playing and screaming until midnight. 😢 The room 122,we think has the worst location, has the breakfast room next to it,and an emergency door, that was slammed all the time,even at night time. The apartments are located at 1st floor and there is no lift!