喜歡園林景觀，交通方便。不喜歡早餐食物，沒有了沒有添加和蛋卷受潮不松脆。大堂電話充電器插頭非常难插。

住的地方距离留园很近，走路过去只需要5分钟。酒店里也有花园和池塘，环境不错

地理位置挺好找的，就在留园附近。 前台的小姐姐很温柔，服务很贴心。 酒店很大，有个庭院，很像一个迷你的苏式园林，风格很喜欢。 早餐的种类不少，中式西式都有，口味比较适中。 双床房的床宽1米2，作为一个参考。整体感受下来性价比还是可以的。

地点很方便，1公里左右有地铁，距离留园只有几步路。酒店内部古色古香，还有个苏式园林风格的花园。虽然酒店已经开业几十年，但房间干净整洁。最值得称赞的是早餐，特色的苏式佳肴，值得一试！

坐落在留园西园附近，离石路闹市区不远，旁边有永辉超市、大润发超市。饭店的一楼是得月楼餐馆，早餐就是在此享用。饭店是个庭院式的，有微型的小桥流水，楼层不高，安静舒适，卫生干净，服务到位。有2瓶免费瓶装水，拖鞋牙刷牙膏等，床垫舒服。早餐可口，中西式合璧，有煎蛋煎培根、酸奶、果汁、水果、面包面条等等，很丰富。不错的饭店。

此價位帶，經濟實惠的優選，物超所值 No more consider, give your orders and act.

此飯店實在名不符實，未達所標星級。因為看到飯店介紹此飯店之歷史而被吸引，所以選擇入住。知道此飯店歷史悠久，事先也已有心理建設，但也實在讓人太沮喪。電視截頭截尾是看不到完整畫面的，只能看到央視主播半身，看不到頭；說是飯店免費送至重要景點，結果要客戶自行聯絡，聯絡了師傅，又要賣妳旅遊商品，不買就讓妳自己坐公交車去，因為師傅吃飯去沒空。明明掛的是園外樓禮賓部的名義，但行的是外面旅行社銷售之實。

The hotel is very good,chinese garden style,,and service is good.

酒店的舒適度及服務極好，環境一流，早餐的款式多樣，適合香港人的口味。離地鐵的路程稍遠，但有游字號巴士搭夠，去火車站搭的士都不用跳錶，而且距留園、西園、寒山寺、虎丘等景點的距離又近，是一個不錯的選擇。

A very nice setting with elegent Chinese style garden. Short building of four stories with good natural lighting. Drawback is not close to mass transit and taxi not always available. Shopping or dining not within walking distance.

非常好，設施、服務、地點、飲食都很推薦。 hotel.com上的位置是錯的(2015.2.2)，酒店位置對面就是留園，也有公交站牌， 會坐公交車的話到哪都很方便，不是hotel.com地圖上那樣。 如果時間充裕，走路也可以到寒山寺。 早餐也相當豐盛、好吃。

很惬意的旅行體驗~!

内部环境和服务都相当不错，不过周边又有地铁修路，公交非常不方便，打车不太好打，不过离着留园步行3分钟，离着寒山寺也不太远，总体还是不错的，对于如此价格而言，可以打5分。

因为预定的新楼，所以是五星的标准。但因为房间分配的问题，我的这间是朝东的，窗外既是民居，没有酒店的特色景观。还有就是房间在春秋季没有空调，有些冷。早餐凑合吧，没有很惊艳的感觉。但整体还是很不错的，下次还会来

优点是酒店园林风格设计非常优美，附近也较为安静，服务不错，设备都比较干净。缺点是，空调坏了，而且总台说是最近在调试，都不能用，有点莫名其妙，酒店内的设备相对比较旧。

Nice older style hotel close to lingering garden and shopping centre.

Right across from the Lingering. gardens- hard area to find supper in. The garden at the hotel was quaint and lovely.

예약 당시 안내된 방은 거실이 있었는데, 배정받은 곳은 거실이 없어 아쉬웠습니다. 예약 당시 무료 조식포함이라고 기재되어 있었습니다. 4인 예약했는데 막상 1일차에는 2인만, 2일차에는 1인만 무료조식이 제공되었습니다. 4인을 예약했는데 조식에 대한명확한 고지없이 예약이 진행된 것이 어이없었습니다. 직원은 친절했으며 방 컨디션은 양호합니다. 큰 정원이 조성되어 있습니다. 방음이 전혀 되지 않습니다.

The hotel was well located with easy access to Lingering Gardens 250m, bank of China 50m and shopping centre Kmall within minutes from the hotel. However, the room wasn’t clean, the wall paper was peeled off, the air conditioner wasn’t working properly. The staff though were nice and friendly, but poor English was the main blocker for them to communicate with guests. The hotel restaurant was one of the highlights of our trip with high quality food, but their customer service could improve. Overall, the photos on the website aren’t a good representative of the room condition and cleanliness.

We had used this hotel before so this was a return visit but that won't happen again. Breakfast was not so good - few western choices although the hotel now seems to cater for western tour groups. At check out we were asked to pay for a glass which they claimed we had broken - a very grubby cracked glass was produced as "evidence". We had not broken a glass but reception persisted - even calling in the maid. It was an unpleasant experience. The hotel is in a hard location to hail a taxi but has no system for calling a taxi for you. This is a problem if you are trying to get to the airport or station.